I am unable to add my device, what should I do?
Adding a device to Remo MORE cloud is an essential functionality that allows you to monitor, control, boost and locate devices remotely from your cloud account. There are two methods to add your device to Remo MORE’s Cloud account, viz., adding the device through Remo MORE software and adding the device through Remo MORE Cloud Account.
Adding your device through Remo MORE software:
- Browse to this web-link to download Remo MORE software
- Choose your device and download Remo MORE software
- Install and launch the software
- Click on "Sign Up" and create a Cloud Account
- Once you have created a Cloud Account, you will be navigated to your Cloud Control Page
- Your device would now be added to your Cloud account.
Adding your device through More Cloud Control Website:
- Sign Up and Login to More Cloud Control website
- Click on "Menu" (three vertical dots on the extreme right hand upper corner)
- Click on "Add New Device"
- The webpage will display three options to select the device type viz., Computer/Laptop, Mobile/Tablet and Health Tech
- Further choose the device type you wish to add
- If you choose "Computer/Laptop" option, then the software would prompt you to select the device i.e. Windows or Mac (For Windows → select Windows PC or Windows Laptop, for Mac → select Mac Desktop or Mac Laptop)
- In case if you select “Mobile/Laptop” option then the software would ask you to select the device i.e. Android or iOS (For Android → select Android Phone or Android Tablet, for iOS → select iPad or iPhone)
- Once you choose the device type, click on "My Device"
- From the next window, you could even name the device
- Once done, click on "Confirm & Add Device"
- Here the device's details would be displayed, in addition to that you would have a web-link to download Remo MORE software on your computer
- You could download and install the software on your computer from the provided web-link or you could send the web-link as an email so that you could download and install the software at a later time
- Once you install, launch Remo MORE software on your computer and Sign in to your Cloud Account
- Your device would now be added to your Cloud Account.
Kindly, allow 5-10 minutes for the software on your computer to communicate with the Cloud Server for the computer to display online.
In case you are facing difficulties in adding your device to Cloud, we would request you to contact our Support Team at www.remosoftware.com/support