Mac OS X version 10.13 (High Sierra) has a new feature called System Integrity Protection (SIP). SIP is a security feature on Mac to prevent third party tools from modifying system files and folders. This security feature doesn’t not allow access to the internal Mac drive for any third party tools. In order to allow Remo Recover Mac software to access your Mac drive to recover lost data on Mac OS X version 10.13, you need to temporarily disable System Integrity Protection.
Please follow the instructions below to disable System Integrity Protection (SIP):
Once the System Integrity Protection (SIP) is disabled, Remo Recover Mac software can access the internal Mac drive and perform a scan for lost data. In case you would like to enable SIP after recovering your data successfully just follow the same steps above, on Step 5: Type “csrutil enable” (without quotes) in the command line and press Enter.
In case you have any questions or trouble following the above instructions, please contact our Support Team .