Frequently Asked Question on Remo Duplicate Photos Remover

• How to find duplicate photos on cloud storages like ICloud or Google Drive?

Cloud storage spaces like iCloud or Google Drive cannot be accessed by third party apps or software due to security and privacy protocols. Remo Duplicate Photos Remover cannot access Cloud storage space due to this limitation. The software only scans the photos which are available on the local storage.

• I have installed Duplicate Photo Remover on my IPad and it only scans my camera roll, not the whole gallery of photos.

Remo duplicate photos remover software supports scanning and removing the duplicate photos only from your device’s camera roll at the moment. It doesn’t scan the photos which are synchronized in the cloud storage.

• How many operating systems does Remo Duplicate Photo Remover Software support?

Remo Duplicate Photos Remover supports Windows, MacOS, iOS, and Android operating systems.

In the Android operating system, the application can only scan internal storage for duplicate photos and it will not scan SD card due to restriction by the operating system.In windows and MacOS the software can scan all the drives plugged into the system.

• How does Remo Duplicate Photos Remover Software work?

Remo Duplicate Photos Remover has an advanced algorithm and scans for duplicate photos by looking bitmap, vector/raster type, resolution of the image file. It scans and checks the sectors of the selected drive then compare the results with previously scanned data. After scan completion, the results will be displayed on the software window where you can select and delete the duplicates or similar photos. The software will keep a copy of the photo on your drive when you have deleted all the photos to avoid the data loss.

• What is the difference between demo and purchased version of The software?

Remo Duplicate Photos Remover demo version and purchased version are technically similar. The demo version would display the scanned photos but can only delete 15 photos. The purchased version can delete all selected photos without any limit.

• How to delete all duplicate photos at once?

The scanned photos can be deleted all at once or selected one by one. When selecting a set (duplicate photo collection with original photo) and the app will exclude original photo to be deleted from the phone. To delete all duplicate photos at once click on the menu button at right corner and choose the option “Select All” to select all the set of photos and click the Delete button to delete them. To unselect all the photos choose the option “Unselect All”.

• Does Remo Duplicate Photos Remover Android app scan the SD card?

Yes, Remo Duplicate Photos Remover app supports scanning SD card for duplicate photos. The app scans both internal storage and the SD card for duplicate photos. It shows the number of photos scanned and arranges them in sets (all duplicate photos are arranged in sets) where you can select and delete the duplicate photos.

• Can I buy a license of Windows Remo Duplicate Photos Remover and use it on Mac & Windows?

No, the same license key cannot be used on Mac & Windows. Remo Duplicate Photos Remover has separate license key for Windows and Mac computers as they are different OS platform. You have to purchase separate license key for both operating systems to activate the software.

• Is there a limit on number of photos that can be deleted using Remo Duplicate Photo Remover?

The Remo Duplicate Photos Remover software would read all the photos on the device and displays you the found duplicate photos. You could then checkmark the photos or sets you wish to delete and proceed ahead with the deletion.

The iOS and Android Apps does not have any limit on the number of photos to delete. Whereas, the Windows and Mac version would delete 15 photos in the trial version. Once you have activated the software, you would be able to delete the all the duplicate photos at once.

• What are the options available on the Remo Duplicate Photos Remover Software?

Remo Duplicate Photos Remover have options like Mark all, Unmark all, Send to Recycle Bin, Add Exception and Remove Exception

• Mark All – This option can be used to select all set of photos produced after scanning leaving only one photo on each set by default to avoid data loss.
• Unmark All – This option is used to unmark all the set that is selected previously.
• Send to Recycle Bin – This option sends the photos to recycle bin without permanently deleting from the system.
• Add Exception – This option is used to avoid the selected photos not being scanned in the future scan but the photos still remain on the system.
• Remove Exception – This option would clear the exception that is being added previously.
• What is the difference between Exact Scan and Similar Scan on Remo Duplicate Photos Remover?

Remo Duplicate Photos Remover has two types of scans i.e. exact scan and similar scan.

Exact scan - The exact scan is a normal and default scan. It scans for the photo with same size, pixels, and resolution. The exact scan is a quick scan and completes by displaying the photo with same structure i.e. copy of the same photo.

Similar scan – The similar scan takes longer than an exact scan as it will scan deep on sectors for checking duplicate photos and same photos with a slight difference. The similar scan will produce more photos in the results compared to exact scan.

• What is meant by “Scan For Similar Photos”?

Remo Duplicate Photos Remover software has an option called “Scan for similar photos” shown when you are selecting the drive to scan. This option will scan the drive with deep scan algorithm and takes a while to complete compared to normal scan. This scan will display more photos that are missed by the normal scan. The scan for similar photos would display same photos with a slight variation.