Frequently Asked Question on Remo ONE Prime

  • What is Remo ONE Prime?
  • Remo ONE Prime is a software suite that comprises all the pro versions of Remo products for both Windows and Mac platforms. Remo ONE Prime value bundle comes with a 6-month subscription plan and once purchased, it can be used to activate any Remo products during the subscription period. Remo suite has award winning utilities that can aid you in data recovery, file repair, storage enhancement and erasure, data management, maintenance and many more.

    Remo One Prime is also integrated with a 100 GB cloud backup that is highly encrypted with advanced standards. All the applications including the cloud backup can be managed from a single dashboard. This not only makes it easy to verify installs and unlink unwanted devices but also helps in handling cloud data saved from multiple devices in one place.

    Also, get instant assistance and premium product support from highly skilled technical support staff available round the clock. Remo One Prime subscribers can avail the product assistance through call, live chat or email.

  • What is the difference between Remo ONE and Remo ONE Prime?
  • Remo ONE is a solo account where you could use only the purchased product/s. Whereas, Remo ONE Prime is a suite to access all Remo Software pro version products. You would also receive 100 GB secure Cloud storage space and advanced instant Product Support expert access.

  • How to upgrade from Remo ONE Solo to Remo ONE Prime?
  • You can upgrade to Remo ONE Prime account from your Remo ONE solo account. Kindly follow the below steps:

    • Open the Remo Software on your computer and click on "Activated" or "Registered" button (available on the upper right hand corner of the software window)
    • Click on "Upgrade to Remo ONE Prime" button
    • You would be taken to Upgrade page, please check and proceed to complete your Upgrade.

    Once the purchase is complete, you would receive an email with the order confirmation details. You could however use the same Remo ONE Solo account's credentials to activate the software.

  • How Do I Activate Remo ONE Prime Account?
  • Remo ONE Prime activation is simple. Once you have subscribed to Remo ONE Prime you would receive an activation email to your registered email (email address used while purchasing) with the instructions to activate the software. In the email, you will have a weblink to generate a password for your Remo ONE Prime account, click on the link and setup a password. Use your registered email address and the newly created password to login to your Remo ONE Prime dashboard. The same credentials can be used to activate all Remo Software products on your computer.

  • How to activate the same Remo Software product on the third device?
  • Any Remo Software product from Prime subscription could be activated and used on two computers simultaneously. You would not be able to use the same software on three computers at the same time. If you wish to activate the software on a third computer, you would have to deactivate the software from one of the other computers, download and install the software on a third computer and proceed to activate the software.

    In the dashboard of your account, you would have "Linked Devices" option. This would allow you to see all the device/s on which the software/s is/are activated. You need to click on "Unlink" against a device from which you wish to deactivate the software. You could then download, install and activate the software on the third computer using your login credentials.

  • How do I login To Remo ONE Prime dashboard?
  • You could browse to Remo ONE Prime website and login to your account by using the registered email address and the password you have generated for your account. Once you have logged in, you could use all the Remo ONE Prime features and access all the Remo Software products.

  • Is Remo ONE Prime a one time purchase or subscription based?
  • Remo ONE Prime is a subscription based product which is billed semi-annually or every 6 months. Once the software is purchased, the subscription will be active for 6-months from the date of purchase. You can also cancel the subscription anytime from your Remo ONE Prime dashboard

  • How many devices can I activate using the same Remo Software Product?
  • A Remo Software product could be activated and used on two computers simultaneously. Also, you could deactivate the product from your device and activate it on another device from your Remo ONE Solo / Remo ONE Prime Dashboard.

  • What are the Remo Software products I get access using Remo ONE Prime?
  • Remo Software provides wide range of products and they include data recovery, file repair, storage enhancement, Outlook tools, secure file or drive erasure, data management, maintenance and many more. Currently we are offering 33 Remo Software products and more to come under Remo ONE Prime.

    Some of our top products include Remo Recover Windows, Remo Recover Mac, Remo Repair Outlook, Remo Outlook Backup and Migrate, Remo Video Repair, Remo Repair MOV (Windows & Mac), Remo Duplicate Photos Remover (Windows & Mac), Remo Drive Wipe.

  • What do I get with Remo ONE Prime subscription?
  • Remo ONE Prime is a software suite that comprises all the pro versions of Remo products for both Windows and Mac platforms. Remo ONE Prime value bundle comes with a 6-month subscription plan and once purchased it can be used to activate any Remo product/s during the subscription period. Remo ONE Prime has award winning utilities that can aid you in data recovery, file repair, storage enhancement and secure file erasure, data management, maintenance and many more.

    Remo ONE Prime is also integrated with a 100 GB cloud backup that is highly encrypted with advanced standards. All the applications including the cloud backup can be managed from a single dashboard. Also, get instant assistance and premium product support from highly skilled technical support staff available round the clock.

  • How to activate Remo ONE Solo?
  • Once you purchase any Remo Software product you will get an email with the subject "Product Name – Product Activation". In that email you will find a link to setup your Remo ONE Prime account. Click on the link and create a password for your account. Once the password is set, you could activate the Remo Software product using the registered email address and the newly set password.

  • What is the cloud storage space available in Remo ONE Prime?
  • Every Remo ONE Prime account is included with 100 GB of secure cloud storage space. Remo Cloud Backup can be accessed from any device and from anywhere. Also, all the Cloud contents can be managed under the one dashboard.

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