I plugged in hard drive to the computer and the drive is not detected either in computer or software. What I do now?

The hard drive undetected is due to some factors such as hard drive not plugged properly, unsupported formats and physical issues. We have to check the hard drive is visible on the computer or not. You can check the drive by navigating to disk management on Windows and disk utility on mac. If your disk was not detected on disk management or disk utility, then the software won't detect either.

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