Camera is Not Recognized on GoPro App for Desktop – Windows (Resolved)

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If your GoPro camera is not Recognized on GoPro App for Desktop, where you can view and edit your footage, and you’re encountering error messages upon connecting it, don’t worry. You can troubleshoot these issues. This article presents effective solutions that can help you bring your GoPro back onto your screen.

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 goproi not showing up

You had a great surfing session and the whole event was captured on your GoPro. Now you want to transfer these videos to your computer. So you connect the camera, but the device fails to show up on the GoPro app. What will you do in such a situation? This article provides troubleshooting steps that are easy to follow.

GoPro not showing up in PC at all.
No go pro, no go pro in explorer, no go pro in usb devices, no gopro in DEVICE MANAGER. Literally cannot be recognized by windows at all.

Source : Reddit

Restart both Your Computer and GoPro

The first troubleshooting step is to unplug the GoPro device and restart your computer. Next, turn off the Go Pro device.

Then connect the camera and turn on your computer. Once the computer is turned on, turn on GoPro and check if the device is recognized. If you have a Mac computer available, try to connect GoPro to a Mac computer and use the Image Capture feature to display the media files.

Check the USB Cable

Ensure that the USB logo appears on the display of the camera. If the logo is not displayed on the screen, make sure you’re using the GoPro USB cable. If not, change the USB cable. If this doesn’t help, connect to a different USB port and check if the logo appears.

Update Windows

The issue can occur if Windows is not up to date. Update your Windows and check if it resolves your problem.

Install USB Controllers

If you see an error message ‘USB device not recognized’ you may need to install USB Controllers. To do this,

  • Click Start and search for Device Manager
  • Click on Device Manager and expand Universal Serial Bus Controllers
  • Right-click on each device and click Uninstall
  • Once all devices are uninstalled, restart your computer. Your USB controllers will automatically install

Change Folder Name

Some users may personalize the folder name ‘100GOPRO’. If this is the case, the Go Pro App for the desktop will not allow users to import files through the application.

Please make sure to change the file structure to ‘100GOPRO’ to be able to import files through the GoPro app. Also, note that you need a micro SD card adapter to change the folder name.

Check the Connection Mode

GoPro doesn't automatically establish a connection between the camera and the computer, Make sure your camera is in MTP mode if not, follow these instructions to change the connection mode:

  • Swipe down on the GoPro then select preferences and click on connections.
  • Click on the USB connection and select MTP.

Try a Different Computer

If you have tried changing the port, cable, or updating the drivers and still GoPro is not showing up on your PC then you'll have to try another computer just to verify if is it the GoPro issue or any Virus or malware in the computer that is preventing from establishing a connection between the devices.

Card Corruption

Your GoPro device may not show up on the computer if the card is corrupted. Card corruption occurs due to multiple reasons such as abrupt removal of the card during a transfer processor power loss. If this happens, you may lose data on the card or it may become inaccessible. To learn more about the GoPro SD card error click the mentioned link.

About Remo Recover

In order to recover data from corrupt memory cards, you will need recovery tools. Remo Recover is a great tool to recover lost/deleted multimedia files from GoPro and other types of cameras including DSLRs. All major brands of cameras such as Canon, Nikon, Samsung, Olympus, etc. are supported by the software.

In addition to memory cards, you can also use the tool with internal and external hard drives, USB, and other storage devices.

The tool uses powerful algorithms to scan the memory card sector by sector and retrieve data. You can use the software to recover photos, audio, and videos. It can be used to recover deleted MOV files, MP4, AVI, and photo formats such as JPEG, PNG, BMP, etc.

It is a simple-to-use software capable of retrieving your files in a few minutes. Just download the software and follow simple on-screen instructions. Once the file is recovered, use the Preview feature to view the files. You can then save them to the desired location. Detailed instructions are provided in the guide GoPro video file recovery.


We hope you found this article helpful regarding the issue of your GoPro camera not being recognized on the desktop when connected. You can try all the mentioned solutions to recover the amazing videos you've captured. If you're dealing with a corrupted memory card, you can rely on Remo Recover for successful GoPro video recovery all it takes is a few simple clicks.

About the Author: John Harris

With a decade of experience in data recovery, John Harris, Senior Editor at Remo Software, is your go-to specialist. His focus includes partition management, Windows solutions, and data troubleshooting, delivering insightful content that serves both users and search engines. John's expertise shines through in illuminating blog posts, untangling data loss intricacies across diverse storage platforms.…