PS5 issues: Know How to Fix Common Playstation 5 Problems

PlayStation 5 with it’s astonishing console and killer games like Astro’s Playroom and Demon’s Soul have been a hot topic since Covid took over. With most of us locked inside home, the popularity of PS5 outgrew kids and youngsters and became a household thing. However, the increase in the number of users also revealed new problems that have hampered the user experience.

In this article you will get to know about various PS5 problems that you might face while using the console. So let us talk more about some of the most commonly encountered PS5 problems as mentioned and learn to fix them effectively.

Top 5 PlayStation 5 Problems

Below mentioned are some PS5 issues one might face while using the console:

PS5 connectivity issues:

Most users have encountered connection problems related to PSN due to which they are unable to download games and play online over PlayStation network.

How to fix PS5 connection problems?

It is recommended to unplug the router and turn off your console for some time. Then plug in the router after a while and turn on your PS5 console. Check whether the PS5 issue has been fixed or not. If not, then it’s best to interact with technical team of Sony.

Transferring data from a PS3 or PS4 to PS5 using a LAN or a USB cable

Switching from PS3 or PS4 to PS5? Thinking of transferring data from PS3 or PS4 to PS5? Is your system crashing while doing so?

While switching from PS3 or PS4 to PS5 you might think of transferring data. Most users have encountered staggering number of crashes like full hardware failure or loss of data while moving from hard drive or delay in transfer time. One might have also experienced errors like restart your system before being used and some bigger crashes which might shut down your console.

It is recommended to transfer data over WIFI rather than using a LAN or a USB port to transfer data from PS3 or PS4 to PS5. If you are still facing the issue check if your PlayStation software is up to date.

Note: If you face any data loss scenarios one can use of a professional data recovery software which might help you to retrieve your lost data with ease.

PS5 rest mode issue

The PS5 rest mode crashing issue is one of the major PS5 glitches that most users have encountered since it’s launch. Most of the PS5 users have reported that whenever they put their console on rest mode, the console apparently crashes down. This glitch in PS5 generally leads to game crashing or even loss of saved game progress permanently.

How Do I Fix PS5 Rest Mode Issue?

To fix PS5 rest mode issue restart your console or disable the rest mode option on PS5 or shut down your PS5 console instead of using the rest mode option.

Follow the below mentioned steps to disable rest mode option until there are any patch updates to fix rest mode issue on PS5:

  1. Navigate to the settings menu under the home screen and then select power saving option.
  2. Choose Set Time Until PS5 Enters Rest Mode option and then click on Don’t Put in Rest Mode.
  3. Once done restart your PS5 console and check whether this PS5 issue is resolved or not.

PS5 Queued for Download Error

This error usually occurs when you try to download a game you own, download usually won’t start or will be queued or paused after a while. Before you go ahead and fix the queued for download error just ensure that your internet connection is not the reason behind it.

Follow the below mentioned steps to fix the error:

  1. Ensure that your PS5 is updated with the latest version of firmware.
  2. Then turn off your console by pressing the power button. Once it’s turned off press and hold the power button for a while and wait for two beeps. Once that’s done, your PS5 is currently running on safe mode.
  3. Connect the controller to PS5 using a USB cable.
  4. Select Rebuild database under safe mode using your controller.
  5. Once that’s done you can continue to download games with ease.

PS5 Freeze Issue

There are situations when your PS5 might freeze leaving you puzzled. So the topmost question running in your mind might be:

 How do I fix my freezing PS5?

In case if your console freezes while transferring data or while gaming it is recommended not to unplug your device or turn ‘off’. One is requested to wait for a while until things are sorted. As of now there is no such fix from Sony. In future if there are any updates we’ll surely go ahead and update this article.

Error Code CE-108262- 9

What is this Error Code CE-108262- 9? Is there a fix? According to Sony this error means that there is a problem reading system software and application data. It is recommended to check if there are any updates with regards to software, applications or games. If there are no updates and you are persistently facing the same issue again and again it is recommended to contact Sony for more information.

Issue with PS5 External Hard Drive:

One can transfer their PS3 or PS4 data to PS5 while upgrading. But users have reported some PS5 glitches like data loss or corruption while transferring data.

Note: In such cases one can make use of the professional data recovery tool like Remo Recover which can help you in restoring files from PS3 hard drive. In the case of PS4 one can try to leverage the tool for free to see if they can recover data or not.

Did you know?

One can expand PS4 storage by using an external hard drive. In case of any issues with PS4 one can refer to the above-mentioned link.


As PS5 was recently launched, these are some of the common PS5 issues and you can see some of them are not having fixes. However, Sony promises to fix the issues with its future software updates or patches. In case if you are facing any other problems apart from those mentioned in this article, kindly comment in the section below.

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John Harris

With a decade of experience in data recovery, John Harris, Senior Editor at Remo Software, is your go-to specialist. His focus includes partition management, Windows solutions, and data troubleshooting, delivering insightful content that serves both users and search engines.

John's expertise shines through in illuminating blog posts, untangling data loss intricacies across diverse storage platforms. His mastery extends from file systems to SD cards, USBs, and external drives on Mac and Windows.

Recognized by cpomagazine, everythingusb, and more, John Harris is your trusted data recovery guide. You can also find his articles featured on, computertechreviews.

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  1. Unrecognised game disc on boot up while HDD is connected
    Works if system restarted or the disc is ejected and re inserted again

  2. I tried every possible way from rebuilding database to formatting the HDD
    And rebooting the system
    To fix the unrecognized supported disc error
    It happens when HDD is connected while a disc is inside the system and only happens when you power off the system then turn it on
    It shows up
    The only fix was to either eject and reinsert the disc and works normally after that
    Or remove the HDD

    So don’t actually know if its a software bug or hardware. My ps Model is CFI-1116A
    And few other users encountered such problem a year ago seems like the older model too had the same problem
    Hope sony fixes it because i cant even reach them

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