Emails Stuck in Outbox: Why It Happens and How to Fix It

8 minutes read

Struggling with emails stuck in your Outbox? In this article, let’s discover why it happens and follow our simple, step-by-step guide to fix it fast. Learn expert tips to prevent future email delays. If your have a damaged PST file, you can speed run the process by using Remo Repair Outlook PST!

Gravatar Tony Landry
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Emails stuck in your Outbox can ruin your day. You hit send, but nothing happens. I’ve been there, wrestling with email glitches too many times. It’s frustrating, especially with urgent messages. This guide explains why emails get stuck and how to fix them fast. We’ll also cover prevention tips to keep your inbox flowing smoothly. Let’s get started!

What Does “Email Stuck in Outbox” Mean?

An email in the Outbox hasn’t reached the recipient’s server. It’s stuck in a holding zone. Your email client, like Outlook or Gmail, can’t send it. Reasons vary: bad internet, wrong settings, or software hiccups. Identifying the cause is key. Once you know why, fixing it becomes easier.

Its a fairly common scenario that several user experience. However, I would like to point out that it is more of symptom that a problem. when your outgoing mail gets stuck in the Outbox, it is usually due to an under lying issue.

Pro tip: When your Outlook mail gets stuck in an outbox, make sure to keep an eye out for an Outlook error code. That would help you narrow down the cause.

Common Reasons Emails Get Stuck In Outbox

Several issues can trap emails. Here’s what often goes wrong:

  • Weak Internet: A shaky connection stops your client from reaching the server.
  • Big Attachments: Huge files overwhelm server limits, stalling the send.
  • Bad Settings: Wrong SMTP or IMAP details block emails.
  • Corrupted Profile: A damaged email profile messes up functionality.
  • Add-in Problems: Third-party tools can clash with your client.
  • Offline Mode: Emails won’t send if your client is offline.
  • large PST file: overloaded PST files with huge amounts of data can

Is it Possible To Fix The “Email Stuck in Outbox” Issue?

Yes, most cases, emails stuck in outbox are fixable. Act fast to avoid bigger issues. Delays can cause sync errors or data corruption. The right steps depend on the cause, but you can usually resolve it yourself. Let’s dive into the fixes.

a. Pause Sending Now

Stop your email client from retrying. Constant attempts can worsen the problem. Go to the Outbox. Select the stuck email. Move it to Drafts if you can. This clears the deck for troubleshooting. It also protects the email from corruption.

b. Act Quickly

Time is critical. The longer an email sits, the trickier it gets. Server sync issues might pile up. Start fixing the problem right away. Quick action boosts your chances of success.

How Fix The “Email Stuck in Outbox” Issue?

Follow these methods to troubleshoot email outbox issues-

1. Check Your Connection

You need a solid internet link. Open a browser. Visit a website. If it loads slowly, your connection’s weak. Restart your router. Try a different network. For Wi-Fi, get closer to the router. A strong signal is vital.

2. Verify Account Settings

Wrong settings stop emails cold. Here’s how to check:

1. Open Outlook. Find Account Settings (often under File).

access-outlook- account-settings

2. Select your account. Click Repair.

access-outlook-repair-options

3. Check SMTP and IMAP details. For Gmail, use smtp.gmail.com, port 587 (TLS).

4. Run a test to ensure settings work.

Unsure about settings? Ask your email provider.

3. Shrink Attachments

Big files can choke the system. Servers often cap files at 20 MB. If your email has large attachments:

1. Move it to Drafts.

2. Zip the file to compress it. Or upload to Google Drive.

3. Share a link instead. Then resend.

4. Turn Off Offline Mode

Offline mode blocks sending. Check your client’s Send/Receive menu. Look for Work Offline. If it’s on, toggle it off. Try sending again. This is a common fix for simple glitches.

turn-off-outlook-offline-mode

5. Fix PST File

Corrupted data files cause trouble? Use Remo Repair Outlook PST. It is a professional PST repair tool that is equipped with an advanced software and is capable of repairing PST files with advanced levels of corruption. Download the software to repair your PST files today!

1. Download, Install and Launch Remo Repair Outlook PST.

2. Import PST file using one of the 3 options-

  • Open Default PST File: Locates PST file automatically using the default location.
  • Select PST File Manually: Provide the PST file path manually.
  • Find All your PST Files: The Tool scans the entire drive and lists all the PST files available.
import-pst-file-into-remo-repair-outlook-pst

3. select a scan option-

  • Normal Scan: a quick repair for low levels of corruption.
  • Smart Scan: Smart Scan can help you recover emails, contacts, notes and other Outlook data items from a severely damaged PST file.
select-scan-type-and-repair-pst-file-using-remo-repair-outlook-pst

4. Click on Repair and preview results.

5. Save the repaired PST file.

preview-results

6. Disable Add-ins

Add-ins can conflict with your client. To turn them off:

1. Go to File > options > Add-ins.

access-outlook-options-and-click-on-add-ons

2. Select COM Add-ins. Disable all.

select-com-add-ins

3. Restart the client. Test sending.

If it works, re-enable add-ins one by one. Find the troublemaker.

7. Make a New Profile

A corrupted Outlook profile might be the issue. Create a new one:

1. Close Outlook.

2. Open Control Panel > Mail.

access-mail-in-control-panel

3. Click on Show Profiles.

select-show-profiles

4. Add a new profile. Name it. Set up your account.

add-new-outlook-profile

5. Set it as default. Restart the client.

This resets your setup cleanly.

8. Update or Reinstall

Old software can act up. Check for updates in your client. Look under Help or Settings. If that fails to fix the Outbox email problem, uninstall the client. Reinstall a fresh copy. This clears out stubborn bugs.

Pro Tip: Avoid Emails Stuck in Outbox Error

Keep emails flowing with these habits:

  • Back Up Emails: Save important messages to a file or cloud.
  • Small Attachments: Keep files under 10 MB. Use cloud links.
  • Update Often: Patch your client and system regularly.
  • Limit Add-ins: Use trusted ones only. Disable extras.
  • Check Settings: Verify details for new accounts.

To Conclude

Emails stuck in outbox are a pain, but you can fix them. Act fast with this Outlook send-receive error. Check connections and settings. Follow the steps above. Most issues resolve with patience. If this guide helped you with your Outbox email problem, or you have ideas to improve it, let me know. I’d love to make it even better!

Frequently Asked Questions

Why does my client go offline?

Weak connections or glitches cause this. Check your internet. Toggle off offline mode. Update your client. If it persists, repair data files or reset your profile.

Can I save a deleted stuck email?

If you delete it, it’s likely gone. Move it to Drafts first. This preserves the email for later.

What’s Outbox vs. Sent Items?

Outbox holds emails waiting to send. Sent Items stores emails that reached the recipient’s server.

How do I stop emails from getting stuck?

Use a strong internet connection. Keep attachments small. Update your client. Back up emails to a file or cloud. Always verify account settings.

Gravatar Tony Landry

About the Author: Tony Landry

Tony Landry is a Web Content Editor at Remo Software. He loves to write, edit, and manage content for users trying to troubleshoot and fix problems on Windows, Outlook, storage drives, and Cloud storage networks. With an aptitude that transcends writing, Tony is recognized as a Microsoft Outlook, Word, and PowerPoint expert. His comprehensive solutions…