Fix Error Your Server has Unexpectedly Terminated the Connection

3 minutes read

If you see the annoying “Your server has unexpectedly terminated the connection” error while using Microsoft Outlook Express with an IMAP or POP3 server on Exchange 2000 or 2003, this guide will help you resolve it.

Gravatar Tony Landry
Written By
Updated On
Error server unexpectedly terminated the connection

Why Does This Error Happen?

This error can occur due to:

  • Bandwidth Throttling: The Exchange Server administrator may have limited bandwidth on Exchange Server 2000 or 2003.
  • Internet Issues: No internet connection or a firewall blocking the connection.
  • Background Programs: Other apps using up bandwidth.

By addressing these issues, you can eliminate this frustrating error and get back to work.

What could be the reason behind this error message?

This error message appears when the Exchange Server administrator enables bandwidth throttling on Exchange Server 2003 or 2000.

Other causes of this server error message include no internet connection, a Firewall on the Wi-Fi connection blocking access, or background programs using up bandwidth.

So how to fix the error: ‘Your server has unexpectedly terminated the connection’?

If you are the administrator of the Exchange server, then you can follow the steps below to disable bandwidth throttling on the Exchange server:

  1. Go to Start, then Programs, and Administrative Tools, now click on Internet Services (IIS) Manager
  2. Right-click the websites, and select Properties
  3. Next, click on the Performance tab, and clear the Limit total network bandwidth available for all Web sites on this server option
  4. Finally, hit on OK

IMAP and POP3 capabilities will not be affected when you enable bandwidth throttling on each website. The Enable Bandwidth Throttling option will be located on the Performance tab of each Web site.

Sometimes, your Outlook Express emails can get deleted by mistake. Under such a situation you can use this tool which will retrieve deleted Outlook Express emails in just a short while. In a safe and easy manner, this software helps to recover deleted or lost emails, contacts, and other Outlook attributes. In addition, even when a PST file gets corrupted, this application will repair it. It even helps to recover lost folder in Outlook Express, deleted contacts on Outlook 2016, missing inbox folders in Outlook 2010, and so on.

Gravatar Tony Landry

About the Author: Tony Landry

Tony Landry is a Web Content Editor at Remo Software. He loves to write, edit, and manage content for users trying to troubleshoot and fix problems on Windows, Outlook, storage drives, and Cloud storage networks. With an aptitude that transcends writing, Tony is recognized as a Microsoft Outlook, Word, and PowerPoint expert. His comprehensive solutions…