Outlook is one application that not only helps access your emails but also takes care of your meeting schedules, reminders, contacts, to-do list, and other important information. The search is one feature that you can count on to access any of this information quickly.
Without even realizing, we become so reliant on Outlook search that it can get very annoying when Outlook search stops working. Search can also stop working when Outlook even stops indexing. This could be due to the faulty application or the Outlook data file corrupted. Here is complete information on how to resolve Outlook Not working issue
Troubleshooting steps to Fix Outlook search problems
To successfully fix the Outlook search problem, follow the given solutions in the given order to fix your Outlook search or indexing problems.
- Check the indexing statuOps
- Enable Outlook Indexing option
- Rebuild The Search Index Catalog
- Verify if Search Service is Running
- Fix Outlook Search with Inbox Repair Tool
- Repair Outlook Program with Microsoft Inbuilt Repair Tool
One reason why the Search box might not be responding is because Outlook may not have indexed all the mails or items in the data file completely. To check the indexed status follow the steps below.
- Click on the Search tab in the Outlook application.
- Select the Search Tools and click on Indexing Status from the drop-down
- If you don’t see a message stating “Outlook has finished indexing all of your items. 0 items remaining to be indexed”, Wait for few more minutes so that all the items are indexed completely.
At times the Outlook might have been removed from the list of Indexing items. In order to check and enable the indexing option here is what you need to do.
- Click on the Start menu, type Indexing Options in the search box and select the displayed option.
- In the Indexing Options dialog box, check if the Microsoft Outlook is listed under Index these locations column
- If Microsoft Outlook is not listed, select Modify, and then click to enable the checkbox next to Microsoft Outlook
- Select OK, and then select Close
If Outlook is still stuck at indexing, rebuilding the index catalog is one easy way to overcome this issue.
- Click on the Start menu and type Indexing Options in the search box
- In the Indexing Options dialog box, select Advanced
- In the Advanced Options dialog box, select Rebuild and select OK
Search service is very important for the Outlook search box to function properly. This option will be enabled by default. However, if the Search service is not running follow the steps below to enable it.
- Press Windows+R to open the Run window
- Type services.msc and click OK.
- Find the Windows Search option from the list and double click on it.
- Under the Startup type select the Automatic (Delayed Start) option if it wasn't selected previously.
- The Service status should show Running by default, if not, click the Start button below to start the service.
You might also encounter the search problem if the Outlook data file is corrupted. This is because a damaged PST file cannot be indexed. You may have to use the PST Repair tool to fix the file corruption to use Outlook search. An inbuilt repair tool known as SCANPST can be used to repair the data file. Firstly, navigate to Scanpst location and then run the program
- After launching the application, click on Browse and choose the Outlook data file to be repaired (if you cannot find outlook data file, click on the given link)
- Next, click on Start
- If the tool detected any errors it will be displayed, click on Repair to fix the errors.
In most of the cases, ScanPST repairs any problems with the PST file. But its functionality is limited to minor corruption.
If the inbuilt repair tool doesn’t help you fix the search error, the corruption could be much more severe. If left unchecked, corruption could escalate resulting in the loss of all your important Outlook data. A robust tool such as Remo PST Repair Software not only fixes the corrupt PST file but also ensures all the emails, settings, and other attributes are recovered with the exact folder structure. Download and try the software for free now.
If the above-mentioned troubleshooting steps haven’t worked out, there could be a problem with the Outlook program. You can fix this problem by repairing the Outlook with built-in repair utility.
- Open Settings from Start menu and select Apps
- Under Apps & Features choose Microsoft Office Professional and click on Modify
- Choose Quick Repair from the option to repair Outlook
- If your problem still persists, choose Online Repair to fix the program
If you have followed the troubleshooting steps mentioned in the writeup, you will definitely resolve the Outlook search problem. If you haven’t been able to solve the issue, kindly let us know your doubts and queries in the comment section below.
Tony Landry is a Web Content Editor at Remo Software. He loves to write, edit, and manage content for users trying to troubleshoot and fix problems on Windows, Outlook, storage drives and Cloud storage networks.
He has published more than 200 articles in Remo Software blog. He actively engages in research and problem-solving techniques to consistently generate great web content. Fixing various hardware problems on computer and storage devices along with a great knack for fixing Outlook errors, Tony is also the fun-time IT guy for all his work friends. He lives in the San Francisco Bay Area and enjoys cycling.