You just upgraded your system from Windows 7 or Windows 8 to Windows 10. The latest offering from Windows came with lots of exciting features, but there were some issues as far as Outlook users were concerned.
When they tried to communicate via email – be it compose or receive an email, the following error appeared on screen:
User account – Sending’ reported error (0x800CCC13): Cannot connect to the network. Verify your network connection or modem.
This error occurs due to a variety of reasons including Outlook add-ins, virus intrusion, the presence of bad sectors on your hard drive.
Let us explore a solution to this issue.
1) Using Windows File Checker
- Close your Outlook application.
- Right-click on Start button and select Command Prompt (Admin).
- Once Command Prompt window opens, type sfc /scannow and hit Enter. (Note a space in the command).
- Wait for some time for the process to complete. After the process is completed, restart your computer and then open Outlook.
Bonus Tip: If you trouble to start Microsoft Outlook, click here to fix Microsoft Outlook not opening error.
2) Using Remo Repair Outlook
If you were unable to solve the email issue using the above method, Remo Repair Outlook provides a simple solution.
The repair tool has an extremely easy-to-use user interface enabling first-time users to repair and recover all their Outlook PST file data with ease. The PST repair software gives you a step-by-step guide to overcome all issues, including error 0x800CCC13: cannot connect to the network.
Remo Repair Outlook software employs a non-destruction mechanism to safely repair your damaged or corrupt PST file. First up, it reads the file, extracts all the contents, and then creates a healthy file by fixing all the issues. Your original PST file is not affected in any way. All your Outlook PST file attributes are recovered.
If you deleted a draft email by mistake, you can still recover it thanks to Remo Repair Outlook software. The PST repair tool shows you in a few simple steps on how to recover draft email in Outlook.
Watch this video to know more about how to use Remo Repair Outlook (PST) tool to solve Outlook Error
A free demo version of the software gives you a preview of the recovered files. If you are happy with the recovered files, you can purchase the licensed version of the software.
Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting.
As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device. With 8+ years’ experience in writing for Data Recovery for both Mac OS and Windows OS computers, he is an avid learner who always wants to polish and simplify the data recovery process. John passes his free time playing Chess and reading Science Fiction novels.