How to Fix Microsoft Outlook Error “0x800ccc13 cannot connect to the network”


You just upgraded your system from Windows 7 or Windows 8 to Windows 10. The latest offering from Windows came with lots of exciting features, but there were some issues as far as Outlook users were concerned.

When they tried to communicate via email – be it compose or receive email, the following error appeared on screen:

User account – Sending’ reported error (0x800CCC13): Cannot connect to the network. Verify your network connection or modem.

This error occurs due to a variety of reasons including Outlook add-ins, virus intrusion, the presence of bad sectors on your hard drive.

Let us explore a solution to this issue.

  1. Using Windows File Checker
  • Close your Outlook application.
  • Right-click on Start button and select Command Prompt (Admin).
  • Once Command Prompt window opens, type sfc /scannow and hit Enter. (Note a space in the command).
  • Wait for some time for the process to complete. After the process is completed, restart your computer and then open Outlook.
  1. Using Remo Repair Outlook

If you were unable to solve the email issue using the above method, Remo Repair Outlook provides a simple solution.

The repair tool has an extremely easy-to-use user interface enabling first-time users to repair and recover all their Outlook PST file data with ease. The PST repair software gives you a step-by-step guide to overcome all issues, including error 0x800CCC13: cannot connect to the network.

The software employs a non-destruction mechanism to safely repair your damaged or corrupt PST file. First up, it reads the file, extracts all the contents and then creates a healthy file by fixing all the issues. Your original PST file is not affected in any way.

All your Outlook PST file attributes are recovered. A free demo version of the software gives you a preview of the recovered files. If you are happy with the recovered files, you can purchase the licensed version of the software.

If you deleted a draft email by mistake, you can still recover it thanks to Remo Repair Outlook software. The PST repair tool shows you in few simple steps on how to recover draft email in Outlook.

How to Fix Microsoft Outlook Error “0x800ccc13 cannot connect to the network” was last modified: June 5th, 2018 by John Harris

Customer Evangelist @remosoftware. Trying to perfect the art of writing while running a business. Fan of exceptional customer service.

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