How to Fix Sync Error on Android?

5 minutes read

Are you encountering sync errors on your Android device? Don’t worry; you’re not alone. Sync errors can be frustrating, but they’re also quite common and can often be resolved with simple steps. In this article, we’ll explore the reasons behind sync errors and provide you with a comprehensive guide on how to fix them.

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Syncing data between devices ensures seamless access to the same information. However, there are times when sync errors can hinder this process.

Sync errors occur when there is a discrepancy between your device's data and the server's data. This can lead to incomplete or outdated information, causing frustration for users who rely on synced data.

Common Causes of Sync Errors

  • Poor Internet Connection: A stable internet connection is crucial for successful data synchronization. A weak or intermittent connection can disrupt the sync process, leading to errors. Make sure you're connected to a reliable network before attempting to sync again.
  • Outdated Apps: Using outdated applications can also trigger sync errors. Developers often release updates to fix bugs and improve compatibility. If you're experiencing sync issues, ensure you're using the latest app version.
  • Account Issues: Problems with your account settings can sometimes result in sync errors. Incorrect login credentials or expired authentication tokens can prevent proper synchronization. Double-check your account details to rule out account-related issues.

Troubleshooting Steps to Fix Sync Not Working On Android

Fix 1: Check your Internet Connection

Begin by confirming that you have a stable internet connection.

  • Connect to a stable Wi-Fi network or enable mobile data.
  • Ensure a reliable internet connection for syncing.

Fix 2: Update the App

Keep your apps updated from the app store, as updating apps often resolves compatibility problems and ensures smooth synchronization. Here are the steps to update apps from the Play Store: 

  • Open the Google Play Store.
  • Locate the app causing sync errors using the search bar.
  • Click "Update" next to the app if an update is available.
  • Wait for the update to install and try syncing again.

Fix  3: Clear App Data and Cache

To tackle stubborn sync errors, navigate to the app's settings and clear both data and cache, giving the app a clean slate to sync correctly.

  • Open your device's Settings.
  • Go to "Apps" or "App Manager."
  • Find the app experiencing sync issues and tap on it.
  • Click on "Storage" or "Storage & Cache."
  • Select "Clear Data" and "Clear Cache."
  • Confirm the action and attempt to sync once more.

Fix  4: Reconfigure Sync Settings

Adjusting sync settings through your device's settings can refresh the process and eliminate errors when syncing hiccups occur.

  • Open your device's Settings.
  • Scroll down and select "Accounts" or "Users & Accounts."
  • Choose the account associated with the app.
  • Toggle off the sync option.
  • Wait for a few moments and toggle the sync option back on.

Fix 5: Check Account Permissions

Ensure the app has the necessary permissions to access your accounts and data. Go to your device's settings, find the app permissions, and grant the required access.

  • Open your device's Settings.
  • Go to "Apps" or "App Manager."
  • Find the app with sync issues and tap on it.
  • Select "Permissions" or "App Permissions."
  • Grant the necessary permissions, such as account and storage access.

Fix 6: Resetting Google Account

If sync errors persist, you might need to reset your Google account on your device. This can refresh the authentication tokens and resolve account-related issues.

  • Open your device's Settings.
  • Go to "Accounts" or "Users & Accounts."
  • Select the Google account causing sync errors.
  • Tap on "Account sync."
  • Toggle off the sync option for all services.
  • Return to the Google account settings and tap on "Remove Account."
  • Confirm the action.
  • Add the Google account again by selecting "Add Account" and sign in.
  • Enable sync for desired services.

Fix 7: Checking System Updates

Outdated operating systems can also cause sync errors. Regularly check for system updates and install them to keep your device's software current.

  • Open your device's Settings.
  • Scroll down and select "System" or "Software Update."
  • Choose "Check for Updates."
  • If an update is available, click "Download" and then "Install."
  • Allow your device to restart if required.
  • After updating, attempt syncing to see if the issue is resolved.


Sync errors on Android devices can be frustrating but not insurmountable. Following the troubleshooting steps outlined in this guide can effectively resolve most sync issues and ensure seamless data synchronization across your devices.

About the Author: Tony Landry

Tony Landry is a Web Content Editor at Remo Software. He loves to write, edit, and manage content for users trying to troubleshoot and fix problems on Windows, Outlook, storage drives, and Cloud storage networks. With an aptitude that transcends writing, Tony is recognized as a Microsoft Outlook, Word, and PowerPoint expert. His comprehensive solutions…