Sometimes, your Mac might refuse to identify and recognize the external devices that are connected to it. Rather you land up with some errors, like “Device cannot be recognized”. Not just your thumb drive or memory card, all the external devices like iPods, Digi camera and other external devices etc. might become unrecognizable. Instead of getting depressed and losing hopes, just think the reasons for it and ways to troubleshoot it. Many-a-times it might be a result of improper connection and just a simple restart would solve the issue. Read on to know more about it:
Why your Mac is not recognizing the devices?
Here are some of the reasons that make your device go unrecognizable:
Incompatibility: In few cases, your USB might be incompatible with the Mac version installed on your machine.
Connections Issues: The USB cable must be securely connected both to the device and your Mac. If it is not connected properly then Mac will not be able to identify the devices. In many cases the USB cable itself will be damaged, if this is the case then your Mac will not recognize the device.
Driver problems: For any device that is to be connected to the Mac and get recognized, your machine should have special software called drivers. These drivers help in communicating between the device and the Mac OS. In cases if these drivers are outdated or corrupt, your Mac cannot recognize the devices.
Virus Infection: There are situations in which either the devices or your computer is infected by virus or any threats. Wherein this infection leads to corruption of the file system and restricts your Mac to identify any of your devices that are plugged in to it.
Tips to troubleshoot these issues
Check for USB Cables and the device: Unplug the cable at both ends, and in the start menu see if the iPod or your device is shown as connected to the drive for that USB port or not. If not, then try connecting the device to another Mac machine and change the USB cable if you have used it.
Ensure proper connectivity: Remove all the devices and reconnect all of them to check for connectivity issues, if there is any it will be resolved
Checking your Mac: Check the status of USB ports by selecting “About This Mac...” option under the apple icon in the upper left of the screen, and then select “More Options...” -> USB under the “Hardware” list.
Software up gradation: Upgrading your OS will often fix most of the USB issue. Select “Software Update...” from under the apple icon in the upper left of the screen.
OS reinstallation: As a last resort, sometimes a clean OS install will clear up any problems associated with these devices. Attempt this only if you have the expertise to successfully accomplish this. Make sure that your vital files are backed up beforehand, and that you have all the software required getting your computer back to status before attempting this.
Many times, people end up losing files without taking the data backup, since, reinstalling will involve formatting thus data will erased. But, you cannot even skip this step, to fix this device problem you have to reinstall your Mac. However even when you encounter such data loss situations, there is no need to worry. You can just make use of the Remo Recover Mac software and get back all your files easily. It is the best tool available in the market to perform Macintosh file recovery in few simple mouse clicks.
Tips to avoid these situations:
- Do not connect your devices to the systems with different OS; this would corrupt your device’s file system
- Keep updating your Drivers regularly to its latest available version
- Before connecting the devices especially smart phones, make sure the file systems are compatible