MS Outlook Problems and Solution

Having problems with your Outlook program? Can’t find a solution to fix them? Then just read on to know the solutions to fix the issues.

Outlook is currently the de facto standard email client in the corporate world. It is considered as the default email client that helps to establish safe and secure internal communications within an organization. But there are times when Outlook might throw some error messages, freeze, or become irresponsive etc. due to some unknown reasons. When that happens, if you don’t know any tricks to fix them, then you will be frustrated as you lose access to all your important emails and data.

However troubleshooting Outlook doesn’t have to be a nightmare. In fact, you can easily fix your Outlook issues if you are aware of the problem. Here are some of the commonly encountered problems and easiest solution for these issues:

Common issues with Outlook

  1. Outlook Startup issues: One of the most common Outlook problems that users experience is Outlook start up issues. Often, Microsoft Outlook will simply not start or even if it starts, it closes abruptly. This will make you frustrating.
  2. Send and Receive emails: In some cases, your Outlook might not be able to either send or receive the emails. And at times even the user profiles may not get loaded properly and will not allow you to open even the default email folders. This might be due to some internet problems, check out the network issues to fix this. If not then read the next section of this article to know how you can fix it.
  3. Error Messages: In some cases your Outlook may simply display some confusing error messages when you try to perform any task. Some of these error messages include “Outlook cannot open”, “the file xxxx.pst is not a personal folders file”, “Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience”; “File xxxx.pst could not be accessed. Data error. Cyclic redundancy check”, “Unable to display the folder. The file xxxx.pst could not be accessed” etc. These are some of the error messages which can be a result of Outlook data file (PST file) corruption.
  4. Outlook Freezing: There are situations wherein your Outlook becomes unresponsive. Even after repeated attempts and repeated requests to open an email or perform any task, your Outlook might just go blank and wouldn’t respond for any of your commands. This really is a distressing situation.

Although these Outlook problems can be quite frustrating, and may seem completely unrelated, there are solutions for these Outlook problems. It will often be a simple solution.

Possible Solutions for such Outlook issues

Some of the possible solutions that could fix your Outlook problems are listed below just check out…

Compatibility issues:

At times, such problems might happen due to compatibility issues. It happens because your Outlook version is not compatible to work on the OS version you have installed. To fix the issue, just locate the Outlook.exe file in the installation folder and right click on it. Now click on Properties, and open the Compatibility tab. Next, clear “Run this program in compatibility mode for” box and close the window. Now just try reopening Outlook and you should see it work instantly!

Run Outlook in Safe mode:

Try running your Outlook with the /safe switch. For this just go to

Start -> Run -> and command prompt appears then just type: Outlook.exe /safe

At times, you may have to enter the full path to Outlook like:

“C:\Program Files\Microsoft Office\Office11\Outlook.exe” /safe

Reset Toolbars:

If this doesn’t fix the issue, rename outcmd.dat to .old and restart Outlook to reset all the toolbars (this is a common Outlook problem). This Outlook.dat file is located at

C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

Disable add-ins:

You can even try to start your Outlook in safe mode and disable individual add-ons. To do this just go to

Tools -> Options -> Other -> Advanced E-mail Options -> Add-In Manager/COM Add-ins

Remove unwanted Outlook items:

If your Outlook indicates PST oversize error then, just try removing some of the unwanted items from your Outlook. Not just emails, it can be your calendar, noted, tasks or anything that is not needed so that you free-up some space. Now, restart the Outlook.

Use Inbox Repair Tool:

At times, even when your Outlook data file (PST) is corrupt you encounter these problems. Hence, try to run scanpst.exe on your Personal Folder, this will repair your damaged PST file. scanpst.exe is an Inbox Repair Tool that is provided by Microsoft, which can scan and fix corrupt PST file easily and enable you to recover your emails.

These are some of the commonly encountered Outlook problems and solutions to fix them. If any of these methods didn’t work, then just try using the Remo Repair Outlook (PST) tool. The utility can easily repair your corrupt PST file and fix all your Outlook issues. Thus you can easily fix any kind of errors or issues associated with your Outlook using these solutions.

MS Outlook Problems and Solution was last modified: November 11th, 2013 by Molly Owen

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