Outlook users encounter with a series of unexpected errors affecting regular work routine. One such error is 0x800ccc0f, this error occurs when SMTP-based email send / receive operation fails. The error message is “Sending / Receiving reported error (0x800CCC0F): The connection to the server was interrupted” fortunately there are solutions to fix Outlook 0x800ccc0f error using Outlook pst repair tool.
Simple Mail Transfer Protocol is used to send and receive emails between servers. An email client such as Outlook uses POP or an IMAP account to retrieve the email from servers they are connected to. Whenever there is a problem in sending or receiving an email in Outlook, there are chances of this error 0x800ccc0f to pop in Outlook 2016, 2013, 2010, 2007 and 2003.
Why 0x800cccof error occurs in Outlook?
- Issues connecting with exchange server
- Restrictions from Windows firewall
- Incorrect server settings
- Outlook data file corruption.
If your Outlook is not sending / receiving any emails, the first thing to do is check your internet connection. Also check settings and configuration with exchange server, because this also causes connectivity issue with your Outlook profile.
Post checking the configuration and internet connectivity, if you still are not able to send or receive emails, there are free methods and Outlook PST repair tool to solve this error. Try the steps mentioned in each section to solve the error.
1) Turn off Anti-virus and Windows Firewall
Anti-virus software continuously scans the emails of Outlook in order to protect your computer from malicious attachments. Sometimes this might hinder send or receive email processes using Outlook. Switching off your Anti-virus can open up access to send or receive emails.
i) Steps to switch off Anti-Virus:
a) Open Task Manager and click Start-up
b) Select respective anti-virus tool and choose Disable option to stop it during boot up
If you want to completely disable anti-virus, completely disabled from anti-virus Window.
ii) Steps to switch Windows firewall:
a) Open Control Panel -> Network Connections
b) Choose your internet connection -> Properties
c) Select Security -> Switch off the Firewall
These are basic steps to fix Outlook 0x800ccc0f, but still the error pops up while sending or receiving an email try following methods to solve it.
2) Open MS Outlook in Safe mode
Default basic settings of Outlook is applied in this mode and it does not load any plug ins added you. Open Run, type Outlook.exe/safe and click Ok. Refresh Outlook mailbox by using Send/receive option. If this also does not help, try the next method.
3) Increase server timeout settings in Outlook
Interrupted connection between the server and Outlook causes improper email send / receive operation. One way to solve this is by adjusting the server timeout settings option in Outlook.
Step 1) Go to File -> Account Settings
Step 2) Click Change -> More Settings -> Advanced tab
Step 3) Now drag Server Timeout bar to extreme right and press Ok.
4) Repair Outlook PST file
Microsoft Outlook has an inbuilt inbox repair tool called Scanpst.exe. Whenever your Outlook is not working properly due to a PST file corruption, this tool automatically runs to repair the PST file. But some cases this Outlook repair tool does not run on its own, check the default location of Scanpst.exe as follows
C:\Program Files\Microsoft Office\Office 16 or C:\Program Files (x86)\Microsoft Office\Office 16
Now open the Scanpst.exe and select Start. If the tool detects to any error in your PST, go ahead and repair PST file. Even now Outlook error 0x800ccc0f is not then, then try Remo Repair Outlook (PST) as an alternate Outlook PST repair tool.
Remo Repair Outlook (PST) repairs PST file after ScanPST.exe fails to repair the error 0x800ccc0f. You can easily repair improper email send / receive command by using this tool in Outlook 2016. 2013, 2010, 2007 and 2013.
How to fix 0x800ccc0f error using Outlook PST repair tool?
Step: Launch Remo Repair Outlook (PST)
Step 2: Choose anyone of the following option
a) Open default PST file
b) Select PST file manually
c) Find all your PST files
Step 3: Select Normal Scan or Smart Scan based on requirements
Step 4: Click Repair and wait till process is over.
Step 5: Once it is done, open the PST file in Outlook and check the Send / Receive email function.
Above explained methods are the best practiced procedure to fix Outlook 0x800ccc0f error in all version of Outlook.