Part 1: Fix macOS High Sierra 10.13 Downloaded But won’t Install
If you get stuck or fail to install the downloaded macOS 10.13, follow any one of the below tips to fix the issue:
- Disable or uninstall any antivirus software on your Mac.
- Ensure your Mac has a stable internet connection.
- Try installing macOS 10.13 in Safe Mode:
Shut down your Mac by holding the Power button.
Turn on your Mac and immediately hold the Shift key.
Release Shift when the Apple logo appears to enter Safe Mode.
Attempt to install the macOS 10.13 update again. - If Safe Mode installation fails, try a clean installation of the update.
Part 2: Fix macOS 10.13 High Sierra Fails to Install/Gets Stuck or Freezes while Installing
You can use two troubleshooting methods to fix the macOS 10.13 installation failure error:
Method 1. Install macOS Update in Safe Mode to Fix the macOS High Sierra 10.13 Update Stuck Error
- Disable or uninstall any Anti-virus software on your Mac
- Ensure Mac computer has a proper and reliable internet connection
- Install macOS Sierra in Safe Mode
- Hold Power until your Mac shuts down > turn your Mac on and hold the Shift key > release Shift when the Apple logo appears > The Mac shall be booted into the Safe Mode
- Then try to install macOS 10.13 update again
If you cannot install macOS 10.13 in Safe Mode, try a clean installation of the new update.
Method 2. Clean installation of macOS High Sierra 10.13 to Fix macOS Fails to Install Issue
To complete a clean installation of macOS High Sierra 10.13 on Mac, you may need to do some pre-installation preparation:
Step 1. Create a Bootable Installer
To do this, follow the below-mentioned guidelines:
- Download the macOS Sierra 10.13 installer from the Mac App Store.
- Connect a USB drive to your Mac.
- Open Disk Utility (in Applications/Utilities):
- Select the USB drive in the sidebar.
- Click Format, name it “Untitled,” choose OS X Extended, and click Erase.
- After formatting and downloading macOS Sierra, open Terminal.
- Ensure the USB (named Untitled) is connected.
- In Terminal, enter this command and press Enter:
sudo /Applications/Install\ macOS\ Sierra.app/Contents/Resources/createinstallmedia –volume /Volumes/SierraBootInstall –applicationpath /Applications/Install\ macOS\ Sierra.app –nointeraction &&say Done
- Enter your Administrator password if prompted. This creates a bootable Sierra installer on the USB drive.
- Name USB as Untitled > Choose OS X Extended > Click Erase > Open Terminal once the USB is formatted and finish downloading macOS Sierra
- Ensure USB named Untitled is connected to Mac > Type below command in Terminal and hit Enter: sudo /Applications/Install\ macOS\ Sierra.app/Contents/Resources/createinstallmedia –volume /Volumes/SierraBootInstall –applicationpath /Applications/Install\ macOS\ Sierra.app –nointeraction &&say Done
- Enter the Administrator password if necessary. The command will create a bootable Sierra installer on the USB drive
Step 2. Clean Installation of macOS 10.13
To install macOS Sierra using a bootable USB drive:
- Connect the bootable USB drive to your Mac.
- Restart your Mac, holding the Option key until you hear the reboot tone.
- Select “Install macOS Sierra” from the drive list on the screen.
- Once the USB boots, open Disk Utility:
Select your Mac’s startup disk from the list.
Click Erase to format it. - Return to the Utilities window, select “Install macOS.”
- Choose the freshly erased startup disk for installation.
- Follow the onscreen prompts to complete the installation.
Now that you are aware of the errors one might encounter while updating to macOS High Sierra. Refer to this article to find out some of the most common issues with MacOS Sierra and learn various solutions to fix them.
Extra Tip: Recover Lost Data due to macOS 10.3 High Sierra Update
If you forgot to create backups for your Mac data before the macOS 10.13 update, you still have a chance to restore lost data due to the update. Remo Recover for Mac allows you to restore all data lost due to a macOS update.
You can also utilize this toolkit to recover files lost due to Mac crash, corruption of Mac hard drive, and many more.
Go through this article to find out how to get User Library Folder in your macOS Sierra favorites list.
