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Can’t play 4k video on pc – Fix it Right Now

“4k video experience” just the sound of it can excite anyone. Evolution of technology made 4K video accessible even on streaming platforms. However, for playing 4K videos on your computer you will need the designated hardware. Even with the required hardware, while playing a 4K video the computer might flicker, in some cases media players might crash or you might even miss the clarity and sharpness of a 4K video. In most cases, this happens due to hardware limitations.

Other than hardware limitations other reasons why you cannot play a 4K video can be damaged or corrupted 4k video. If you keenly follow this article you can successfully fix any kind of error and smoothly play a 4K video.

How do I know if my computer can run 4k?

“Can your monitor play 4K video” and “can pc run a 4k video”, may sound like the same question, but they are not. This is because even a monitor must be compatible to play a 4K resolution. Generally, most of us update our computers AKA CPU but never bother updating monitors which is why it is important to check whether the monitor is compatible with 4K.  Here is how to check whether your pc can play a 4K video.

Check if monitor resolution is compatible with 4k videos

First of all, we need to make sure that your monitor supports 4K videos. To do that, check your screen resolution. Ideally, if you have a 720p or a 1080p, 4K videos should play with decent quality.

Step 1:  To check the monitor specification, right-click on the desktop, and select the display settings option.

unable to play 4k video on pc

Step 2:  In the display settings window, select the resolution and see if 3840 X 2160 resolution is available

change monitor resolution to 4k

  • Since my monitor does not support a 4K video which is 3840 X 2160 is not available in my PC settings. So, if the above-mentioned resolution is not available it means your monitor is not compatible with 4K videos.

Or even better, to experience a full 4K quality, you can invest in a 4K monitor. This is a good option if you are going to use it for gaming or just an improved video experience.

Is your Mac compatible with 4K videos?

Not all Macs are compatible with 4K videos, according to Apple

  • iMac that is produced after 2013 and later
  • MacBooks that are introduced in 2018 and later support 4K resolution.

To change your Mac video outputt to 4K resolution here are the steps:

Step 1: Click on system preferences and open the Displays option will open the display settings window.

Step 2: Now change the “Default for display” to “Scaled”. However, to specifically set the resolution to 4k, hold the Option key, and click on the scaled option to open a drop-down menu with all the available resolutions.

Step 3: Select the 4K resolution which is 3800 X 1200 scaling.

Either in the case of Mac or Windows if the above-mentioned resolutions are not available it means that your monitor will not support 4K if it supports you can use the above-mentioned steps to set the screen resolution to 4K.

Make sure the video player is compatible

Some of the standard media players like Windows Media Player may not support 4K videos. In that case, you can use any 4K compatible video player like a DivX player or the Movies & TV app. It might be because the media player might be outdated or it might be installed with the codecs that support 4K format.

For example, HEVC (High-Efficiency Video Coding) has become a default codec to record 4K video format. Hence, install or update your media players with HEVC codecs.

Use 4K-HDMI cable

4K videos generally require an HDMI cable that can handle higher bandwidth. That said you don’t need to buy an HDMI that’s specifically sold as 4K HDMI cables or the other expensive ones.

All you need to have is a good quality HDMI cable labeled HDMI 2.0. It is also referred to as a high-speed HDMI cable. Using this cable, you should be able to connect the monitor to your system and enjoy 4K videos.

Even after performing all the above-mentioned methods if you are unable to play a 4K video it must be because the actual video is damaged. Since you are trying to fix a 4K video you definitely need a proficient tool to fix a damaged tool such as the Remo MOV repair tool.

How to Fix a Damaged 4K Video

You might also face issues while playing 4K videos because of a damaged video file, some times you might also see pop-up error messages which signify that your video file is damaged. In such a situation you got to act fast and immediately fix the damaged video. For example, 0xc00d36e5 is one of the common error codes to fix fault code 0xc00d36e5 you need robust video repair software.

Remo Repair MOV is Engineered with the most sophisticated repair algorithms. which makes it a go-to MOV video repair tool used by thousands of users across the globe in order to fix and repair unplayable MOV videos. Remo Repair MOV is designed to work with both Windows and Mac systems of all the latest versions including Windows 11, Windows 10, Windows 8, and older versions, and Mac, including Big Sur, High Sierra, Sierra, El Capitan, Yosemite, etc.
Download the tool for free now and follow the instructions mentioned in the next section to play your favorite 4K videos on your system.

Note: If your 4K video is in AVI format, you can use the Remo Repair AVI version. This tool will easily fix AVI videos in simple steps.

recover deleted files from external hard drive on Windows recover deleted files from external hard drive on Mac

5 simple Steps to Repair any MOV Video using Remo Repair MOV

Step 1: As a first step, download and install Remo Repair MOV on your system.

Step 2: Click on Select File to choose a video file that needs to be repaired.

Remo Video Repair software

Step 3: Click on Choose a Reference MOV File and provide a good healthy file to be used as a reference to repairing the corrupt MOV.

Step 4: Click on the Repair button to start repairing your corrupt MOV file.

select a healthy reference video file to repair corrupt mov video

Step 5: When the repair process gets completed. You can preview the repaired file to check the efficacy of the tool, if you are satisfied with the performance, Activate the tool and Save the repaired file on a location of your choice.

preview the repaired mov files

Worried about the repair tool modifying your original video? Don’t worry about that with Remo Repair.

There is a notion that some of the video repair tools may modify the original file or its contents, but with Remo Video Repair Software, you don’t have to worry about that since it is built with a read-only mechanism to repair files. So, there is no way your original files are altered or damaged. 

This tool repairs 4K videos of MOV, MP4, AVI, MPEG-4, etc. formats.
Supported Video and Audio codecs include- avc1, mp4v, mjpeg, etc. sowt, RAW, mp4a.
Both Remo Repair MOV and AVI versions of the software are available for a free trial. Download the trial version and repair your file for free! Try it today!

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John Harris

Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting.

As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device. With 8+ years’ experience in writing for Data Recovery for both Mac OS and Windows OS computers, he is an avid learner who always wants to polish and simplify the data recovery process. John passes his free time playing Chess and reading Science Fiction novels.

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