[SOLVED]: How to Fix OneDrive Videos not Playing

Microsoft’s OneDrive is a great way to store photos and videos on the cloud. It helps keep your data safe and also saves a ton of space on your hard drive. Despite the advantages, many users complain that some videos don’t play in OneDrive. In some other cases, they complain that videos pause frequently when playing.

If you are facing such issues while playing videos with OneDrive, read on to learn more about possible ways to fix this issue and play videos easily in OneDrive.

onedrive videos not playing

Solution 1: Convert the video into a OneDrive compatible format

OneDrive has a specific list of video formats that it supports. If you have a video file that is different from the format listed below, you may have trouble playing the video file. In that case, convert the file to one of the formats OneDrive supports and play the file.

The following are list of formats supported by OneDrive:

.3gp, .3g2, .3gpp, .3gp2, .avi, .aac, .mp3, .m4a, .m4v, .mov, .mp4, .wav, .wmv, .wma, .smi, .adts, .asf

MP4 is the most widely supported video format. Hence, a safe choice is to convert your video to MP4. This can be done using a reliable video converter available online. After you’ve converted your file to MP4, you should be able to play your file in OneDrive easily.

Solution 2: Remove DRM Protection

OneDrive does not play video files with DRM protection. So, even if you have a video file that is OneDrive compatible, you won’t be able to play the file if it has DRM protection.

To check if the file is DRM protected, proceed with the following steps.

  1. Click on Windows + X keys and click on File Explorer from the menu
  2. Navigate to the ‘video file in question’ and right click on it
  3. Select Properties > Details tab
  4. Look under the ‘Protected’ category and check if it is ‘Yes’. If it is mentioned ‘Yes’, the video is DRM protected.

If you want to play your file in OneDrive, you will have to remove DRM protection. This protection can be removed using third party software. But doing so may violate the terms of use of that digital file. So, proceed with caution.

Solution 3: Fix Corrupt OneDrive Video

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If you still have trouble playing the video file after verifying that it is OneDrive compatible and not DRM protected, there is a possibility that the video is corrupt. In such cases, repairing the file will resolve the issue.

To fix video corruption issues, Remo MOV Repair Tool is a wonderful choice. It repairs corrupt or damaged videos without harming the original files. You can use this tool to repair unplayable MP4 files and MOV videos. All you have to do is perform 3 clicks and your file will be repaired in minutes.

To repair your file, just install Remo MOV Repair on your system and select your corrupt file. Then click on Repair and choose a destination to save your repaired file. It’s that simple to repair your video. Once the file is repaired, preview your file for free!

NOTE: You can use Remo Repair AVI  tool, if your video is of AVI, XVID or DIVX formats.

With these solutions you can fix corrupt or not playing OneDrive videos easily. However, avoid such issues by handling the videos properly. Also, Manage your OneDrive memory efficiently as low memory may also corrupt videos while playing.


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John Harris

Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting.

As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device. With 8+ years’ experience in writing for Data Recovery for both Mac OS and Windows OS computers, he is an avid learner who always wants to polish and simplify the data recovery process. John passes his free time playing Chess and reading Science Fiction novels.

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