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How to Fix Xbox External Hard Drive Not Working?

Xbox External hard drive not working? Windows failed to detect your Xbox external hard drive? Don’t worry in this article we have explained various methods using which you can easily fix your Xbox external hard drive not working or not detected issue.

Xbox is a well-known gaming console brand developed and owned by Microsoft. This gaming console can connect to a television and many other display devices. Xbox provides an amazing gaming experience to its users with the help of its realistic graphics.

The Consoles in the Xbox line include Xbox, Xbox 360, and Xbox One. However, sometimes your Xbox One might not recognize the external drive. It can be very frustrating If you are a game lover and find yourself in such situations where your Xbox external hard drive not working or not recognizing.

This article explains various methods to solve Xbox external hard drives that are not working or not detecting problems. But before we get into the main topic of how to solve such problems let’s find out quickly the possible reasons behind Xbox external hard drive not working issue.

Fix Xbox External Hard Drive not Working or not Showing up

  1. Quick Fixes to Solve Xbox External Hard Drive not Working issue
  2. Power Cycle Your Xbox One Console
  3. Check Xbox One HDD Requirements
  4. Update Your Xbox One
  5. Make Changes on Storage Power Management
  6. Reset the Xbox One Operating System
  7. Format and Repartition Xbox Hard Drive

Why is my Xbox One External Hard Drive not Working?

There can be various reasons behind Xbox external hard drive not working or not showing up issue. Some of the most common issues are USB port troubles, External hard drive failures, outdated drives, and virus attacks. The other less common issues can be storage issues, Operating System issues, and many more.

If you are someone who is facing the same issue, we are here to help, below we have mentioned useful methods using which you can fix the Xbox external hard drive not working error.

Methods to Fix Xbox External Hard Drive not Working or not Showing up issue:

Follow the below methods to fix your Xbox hard drive not working or not detected issue:

Method 1: Quick Fixes to Solve Xbox External Hard Drive Not Working Issue

The first thing you must try If your Xbox One external hard drive stopped working is to follow the basic steps which can be the main reason behind the drive not working issue. Follow and perform the below steps before moving to the next method.

  • Restart Your Xbox, in many cases simply restarting the Xbox One can solve the problem.
  • Remove and reconnect your external storage device.
  • Use different USB Ports to connect your external storage device with your Xbox One.
  • Connect the external hard drive to your PC and check if it is working properly or not. If it is not working then the issue is in the external hard drive not in the Xbox One Console.
  • Try or change the USB cable as the problem can be in the USB cable as well.

If any of these preliminary steps didn’t fix the Xbox hard drive not working issue then you can proceed to the next method.

Method 2: Power Cycle Your Xbox One Console

In this method we are going to tell you how to perform a hard power cycle to fix the Xbox One not recognizing external hard drive error, Follow the below steps to perform a Power Cycle:

Step 1: Remove all the cables from your Xbox console.

Step 2: Press the Xbox power button until the Xbox console is turned off completely.

Step 3: Reconnect the cables and press the Power button again to turn it on.

After completing the steps connect your external hard drive with your Xbox console and check if it is working or not. If it is not working go to the next method.

Method 3: Check Xbox One HDD Requirements

Do check the requirements of the hard disk drive on your Xbox console. Below are the basic requirements you need to avoid the Xbox One external hard drive not working error:

  • Make sure you are using a USB 3.0 interface or later.
  • Validate there is 256GB or higher storage capacity.
  • There is a partition at least on the external hard drive.
  • Make sure that the device is not connected to more than 3 storage devices.

Method 4: Update Your Xbox One

If you're not sure if your Xbox One is getting the latest updates, try these steps:

  • Ensure your console is connected to the Internet, then press the Xbox button to open the guide.
  • After that select Profile & system settings.
  • Select System > Updates & downloads > Update console.
  • The console will start Downloading the update.
Download the Xbox update
  • Now, the console will Verify the update.
Verify the Update
  • Finally, Install the Updates
Download the updates of Xbox One

Note: If you see No console update available instead of Update console, it's because you're already up to date.

Method 5: Make Changes on Storage Power Management

Another way to fix the Xbox One external hard drive not working issue is to check your power settings. Follow the below steps to make changes to storage power management:

  • Press the Xbox button to open the Guide menu and choose System from the menu.
  • Go to the Settings tab and choose the Power & startup option
  • Select Power mode & startup and validate that your Power mode is set to Instant-on mode.
  • Untick the option When Xbox is off, turn off storage.

This method can be the possible solution to the Xbox external hard drive not working problem. If this method doesn’t work well for you, go to the next method.

Method 6: Reset the Xbox One Operating System

Sometimes, the external hard drive is not detected by your Xbox One because of Operating system problems. Thus, by performing a reset to the Xbox One Operating system you can solve the external hard drive not detected issue. 

Follow the steps to reset your Xbox Operating system:

  • At the very beginning turn on the Xbox One by pressing the Xbox button.
  • Next, scroll left on the Home screen in order to open the guide and select Settings.
  • After that choose All Settings.
  • In the next step select System.
  • From the available options choose Console info & updates.
Go to system and click console info
  • Next, select Reset console.
Click Reset Console to Reset the Xbox
  • Finally, choose Reset and keep my games & apps.
Select Reset and keep my games and apps

This method will reset the Operating System and erase all potentially corrupted data and files without deleting any of your games or applications. And hopefully, solve the hard drive not working error. In case, this method also didn’t work for you check out the last method.

Method 7: Format and Repartition Xbox Hard Drive

If any of the above methods didn’t work for you, we will suggest you format and repartition your drive. Formatting and repartitioning your drive can erase all your hard drive data, so before following this method make sure you take a backup of your data by connecting the Xbox external hard drive with a working PC. If your external hard drive is not detected or working there also then we will suggest you use a professional data recovery software like Remo Recover to recover all your gaming data from the Xbox external hard drive. Download the software and follow the steps to recover the data from your Xbox external hard drive.

Steps to Recover Data from Xbox External Hard Drive using Remo Recover Software:

Follow the below steps to recover your data from your Xbox external hard drive:

Step 1: Launch the Remo Recover, and choose the Xbox External hard drive on which you want to perform data recovery.

Select the Xbox external Hard Drive

Step 2: After selecting the drive click on the Scan button. However, once the scan starts you can click on the Dynamic Recovery View to recover the lost file during the scanning process itself.

The software will start Scan your Xbox Drive

Step 3: You can see the rescued data under the Lost and Found folder or Lost Partition folder.

Listed data from Xbox Hard drive

Step 4: You can double-click on any file to Preview the recovered files.

Double click to preview the files

Step 5: If you are satisfied with the recovery process select the files you want to restore and click on the Recover button to save the files to the preferred location.

Save the Recovered Files

Once you take the backup or recovered all the files successfully, from your Xbox external hard drive you can proceed to the next steps i.e. how to format and repartition your Xbox One external hard drive.

Steps to Format Xbox External Hard Drive

  • Press the Windows button + S button and type “CMD”.
  • Right-click on the CMD search option and then choose to Run as Administrator.
  • Type “diskpart” in the CMD interface.
  • Under diskpart type “list disk” to get a list of the hard disks available.
  • Enter the list of disks to get a list of available hard disks.
  • Type “select disk Z” (replace the Z with the letter of the hard drive, found from the list disk command)
  • Type select disk to use the disk with another command.
  • Type “clean”.

Steps to Repartitioning Xbox External Hard Drive:

  • Make sure the external hard drive is connected to and mounted on the computer.
  • Go to Search and then type diskmgmt.msc. In the search results, double-click Disk Management.
  • From the list of storage devices in the middle of the Disk Management window, locate your external hard drive.
  • The partition must be available to format. If it is currently formatted, right-click on the partition and then choose Delete.

Moreover, to create a new partition, right-click on the volume and select New SimpleVolume. Follow the on-screen instructions when the New Simple Volume Wizard appears.


Frequently Asked Questions

1. What format does an external hard drive need to be for Xbox One?

Most external hard drives are formatted to NTFS, but your Xbox One needs a FAT32 one.

2. Why did my Xbox One suddenly stop working?

There are a number of possible reasons why your Xbox One console isn't turning on. The power supply might be defective or improperly connected. The console could be broken or overheated. Or, the controller just needs a recharge.

3. Why does my Xbox One beep but not turn on?

The easiest and most common solution for an Xbox One that beeps but won't turn on is a soft reset, power cycle, or a combination of both. Make sure you complete the soft reset first, as this procedure will drain your console completely of all stored power.

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John Harris

Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting.

As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device. With 8+ years’ experience in writing for Data Recovery for both Mac OS and Windows OS computers, he is an avid learner who always wants to polish and simplify the data recovery process. John passes his free time playing Chess and reading Science Fiction novels.

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