Some people have noticed that their Outlook PST file shows empty even though its size indicates that there are files. Most of them have encountered this situation when they migrated PST file from one location to another; after exporting all mailbox to PST file locally and when they tried to load previous version Outlook PST file to currently running Outlook.
Why is Outlook PST file large but shows no data?
There are couple of reasons why people are getting into this kind of situation -
Case 1: When you delete files from Outlook PST file, its size doesn’t decrease until you compact it. Hence, you can see file as large but no files in it.
Solution: Reduce Outlook Data File Size using Compact Now
1. Go to Outlook, right click on Data File from the right hand side of your screen
2. Next, select Data File Properties from pop up menu
3. It will open window named like Outlook Today – [username @ domain name] Properties
4. In that window, click on General tab and below you can see Advanced button
5. Click on Advanced button to open Outlook Data File Setting window
6. Here click on Compact Now button
Now, Outlook PST file will show its original size and doesn’t affect any files already present on it.
Case 2: Outlook PST file corruption is one of the other reason due to which Outlook PST file shows empty when its size says it has data.
Solution- Repair Outlook PST File using Remo PST Repair Tool
In case of Outlook Data File (PST file) corruption, you need to fix it. You can use Remo PST Repair tool to repair and recover PST file.
Download Remo PST Repair Outlook software by clicking Download Now button and install it. Next, Run the application-
Step 1: Main screen shows you 3 option to select the corrupted PST file
Step 3: In the next window, select the option to scan
Step 6: After completion, you will get notified, then Preview your recovered Outlook attributes
Now, yow will be able to access data from your PST file which was earlier showing error. Remo PST Repair tool also helps to fix Outlook not responding and search indexing problem. The software comes handy to repair PST file even when it is password protected and compressed. Moreover,
Always compact your PST file as soon as you delete a file from it. Most importantly, backup your PST file using Import/Export option or using reliable Outlook backup software.