Methods to Fix Outlook PST Not Showing Emails Problem

When your PST file doesn’t show emails, remove filters or change the current view to IMAP message. If nothing works, then try to fix it using Remo PST Repair tool and get back access to emails.

All of a sudden emails saved in an Outlook 2010 PST file have disappeared. It’s not the case of deletion, then what made emails to disappear from Outlook PST file? It can be due to inappropriate Outlook settings or due to PST file corruption. Here are the few things to try-

Case 1: Problem with Outlook Settings


  • Go to Outlook and select View tab
  • From the View, select Change View option
  • From the context menu, click on IMAP message

Now check if the emails are back or not. If not, try the next method

In Outlook, check filter settings and remove all filters applied to message box. To remove-

  • Click View tab and select Customize Current View
  • Then, hit Filter and click on Clear All

Now, go back to PST file and verify whether you got your emails back or not. If not, then it must be the result of PST file corruption.

Case 2: PST File Corruption


When Outlook 2010 PST file gets corrupted, then it will not allow you to access it. In some cases, it won’t show emails stored on it. To solve this issue, you need to fix your PST file. You can use Microsoft Outlook built in repair tool Scanpst.exe. But the problem with this - it may modify your original PST file and repeatedly checks PST file to fix the errors. Then what is the effective method to fix it?

Well! you can use Remo PST File Repair tool to fix PST file that doesn’t shows emails. The tool repair PST file without harming original file.

Here is the complete procedure to fix PST file and to get back all your emails-

Step 1: First of all, download Remo PST Repair tool and install it by following on screen instructions. Then, launch the tool.

Step 2: When the main window appears, select the PST file that has to be repaired using Browse option. There are 3 options to pick the Outlook data file

  • Open Default PST File: To select PST file from the default location
  • Select PST File Manually: PST file is not in its default location, then you can specify the path of your PST file to select it using this option
  • Find All your PST Files: To select the PST file, when you don’t aware about PST file location

Step 3: Next, choose either Normal Scan or Advanced Scan. Normal Scan is for PST errors and repair PST file when the severity of corruption is low, whereas Advanced Scan is for recovering deleted Outlook attributes as well as fixing highly corrupted PST files

Step 4: Select the path to save repaired PST file and click on “Repair” option

Step 5: When repairing process gets completed, view the recovered Outlook emails

Step 6: You are not done yet! Next, import repaired PST file to your Outlook and access emails

You can even make use of this method to access emails and other Outlook attributes when PST file shows Outlook data file cannot be accessed error. The software is helpful in many other situations, like

  • When Outlook has work offline problem and search indexing issue
  • If you have accidentally deleted any attributes from Outlook and then emptied Deleted Items folder
  • In case, PST file got corrupted when it reaches its maximum limit

Remo PST Repair tool fixes PST file created using other versions of Outlook, apart from Outlook 2010. And added advantage of this software is, it allows you to save repaired PST file in 2003-2013 format, which helps for easy importing. You can also contact technical support team in case of any queries.

Simple Tip for Future Reference-

Backup PST file regularly so that next time if you get into this kind of issue, you can import your backed up PST file to access emails.