After trying several applications with 4 to 5 star rating but no star results, in fact after running several scans that showed no duplicates I opened my photo library and found not one but several photos which were exact replicates. The Remo ran one scan and my library decreased from over five-hundred to half that. In addition the support staff were ready, available, knowledgeable and courteous. I’d be remiss if I didn’t mention Mr. Tim White. P.S. the available space has increased as well. Thanks for your competence and for a superior product, keep up the good work. P.S. If you’re interested in hiring a retired veteran and teacher and have work from home positions available I’m your man.