Remosoftware customer Testimonials

Matthew Caine

Oct 23, 2020 Invited

Lifesaving recovery app...

"My colleague recommended this to me when I mistakenly deleted around 1000 photographs. I tried this product and within 20 minutes all my deleted pictures got successfully recovered. App interface was so simple, I didn’t put much input from my side, recovery went with the breeze flow- “It’s a right way to get back lost data” It can’t get anything better."

Jyoti Beedi

Oct 23, 2020 Invited

Thank you Omer, Tim and Remo Software

"Last week I deleted my data on SD card and back-up copy on Hard Drive. I tried a lot, went thru google articles but could not retrieve my data. Someone said, data from SD drive if deleted cannot be retrieved. I was very upset as these were my documents from last 7-8 years. My cousin Prashant introduced me to Omer and Tim from Remo Software. Tim worked with me patiently for 6 hours (on July 22, 2020) and helped to get my files back. His instructions were clear even a non-technical person can follow. During the process I also saw some pictures and video that I deleted 3-4 months back. Excel files that were retrieved with help from Remo software and Remo technical support were intact, even the formatting and formulas were there. Thank you Omer, Tim and Remo Software "

Dominic Samji

Oct 23, 2020 Invited

We managed to successfully repair and play all 100 video files.

""We run a data recovery company and had a client who formatted their memory card and required urgent recovery of their deleted video files. We managed to recover 100 video files however they all didn’t play. We downloaded the Remo video repair software and tried to repair corrupt file using a good reference file. The repaired videos played but had frame rate issue. After contacting REMO support and sending them the sample files, the development team managed to fix the software issue and we managed to successfully repair and play all 100 video files." "

Scott Edwards

Oct 23, 2020 Invited

I tried probably 15-20 different tools before I settled on this one.

"Remo Recover is a great tool with a good interface that allowed me to recover some much needed data after the operating system of a machine was overwritten by a new Windows install. I will admit that there are a LOT of data recovery tools out there that can do the same thing. I tried probably 15-20 different tools before I settled on this one. The aspect that made it the winner for me was the responsiveness of the support team and their ability to assist me in a timely manner." "

Walter McFarlane

Oct 23, 2020 Invited

I recommend this system to anyone wishing to recover files

"Having acidentally deleted a huge number of folders in Windows 10 I sought help from Remo Software. I downloaded their file recovery program which has very clear instructions. This quickly instantly produced a list of the deleted folders and files. Nick and Matt gave me very prompt and detailed email assistance to restore the files to the hard drive. I recommend this system to anyone wishing to recover files. WM 10 Jan 2017." "

James McDaniel

Oct 23, 2020 Invited

Remo software is an excellent product

"If you are looking for dependable file recovery software, Remo software is an excellent product. I have used the software for about 1 year and was completely satisfied. The software works as advertised and is backed by quick and helpful customer service team. Highly recommended. James "

Jeff Purnell

Oct 23, 2020 Invited

Fantastic product,Remo File Recovery software for Windows7.

"Fantastic product,Remo File Recovery software for Windows7. Had great customer support from these guys,highly recommend 5 star all the way!! "

Bhavya r

Oct 23, 2020 Invited

Finally, I recovered files :)

"A person who assisted me was so helpful, he/she assisted from purchasing the product till activation and recovery files. Finally, I recovered files :) Many Thanks to you out there for helping me out! Much Appreciated..!! Have a Nice day!! "

jerome bush

Oct 23, 2020 Invited

Great product! Great support when I needed it

"I had a corrupt disc and needed my files, I tried Remo Recovery and was able to retrieve the files with ease. Even from years that I re-installed software. Great product! Great support when I needed it. Thanks Tim"

Dave B

Oct 23, 2020 Invited

I have done work in information technology for 20 years and would recommend this software before spending hundreds or thousands of dollars with a recovery service

"I had a corrupt disc and needed my files, I tried Remo Recovery and was able to retrieve the files with ease. Even from years that I re-installed softwareRemo saved the day twice. First they were able to recover my files ,specifically my resume, from a drive that hard drive manufactures software corrupted. Second time was immediate and stellar support by Matt to reactivate my software after a system crash and rebuild. The software is thorough and works. I tried 4 different software packages before Remo and they all failed. I have done work in information technology for 20 years and would recommend this software before spending hundreds or thousands of dollars with a recovery service. "

Emanuele Lodigiani

Oct 23, 2020 Invited

The software it's really good, i've used it a lot of time for recovery files that not any other software was able to recover.

"I've lost my license key and the service requested for the recovery was quickly and kind. Really professional. The software it's really good, i've used it a lot of time for recovery files that not any other software was able to recover."

Bill Jackson Jr

Oct 23, 2020 Invited

I'd recommend their product to anyone facing difficulties recovering lost data

"I've had a productive experience with the Remo Software team. Nick in particular was very helpful and got back to me with answers to my questions without delay. I'd recommend their product to anyone facing difficulties recovering lost data."

Kostas Papadopoulos

Oct 23, 2020 Invited

I used Remo to recover files from a TOSHIBA 600GB external drive

"I used Remo to recover files from a TOSHIBA 600GB external drive. Before trying REMO, I tried three other software tools which were unsuccessful to recover anything but less than 100 files. Fortunately, Remo helped recover thousands of files (photos and music files) from the disk which had extensive bad sectors and could not be read by Windows. The tech support I received was also excellent. I surely recommend Remo."

D D

Oct 23, 2020 Invited

I consider Remo recovery as a best recovery software

"I consider Remo recovery as a best recovery software. I tried many others - but without successful data recovering. Also the Remo support was very helpful."

Emmet hale

Oct 23, 2020 Invited

Your Recovery program was great

"Your Recovery program was great. Though I hang up in between while using it, but that was not a big hurdle as your support team guided me really well. Thanks for the help"

Ken Loke

Oct 23, 2020 Invited

Saved tons of pictures

"Compliments to Remo Software Helpdesk. Thanks to Nick, who help me activate my Remo Recovery on my old Mac. After back and forth over errors, Nick finally remotely help me fix the software. Saved tons of pictures. Thank you Nick. Great job!!"

Kevin Ferguson

Oct 23, 2020 Invited

Very responsive support team

Very responsive support team. They did a great job recovering video corrupted by my Contour 2+ camera. Thanks guys!

Brian Rosen

Oct 23, 2020 Invited

I was able to make a successful recovery of all my files (over 80 Gb) on the corrupted hard drivem

"Several different Remo people recently gave me technical support while I was learning to use Remo Recover. (I needed to recover files from an external hard drive which had become corrupted and wouldn't mount properly.) Everyone concerned proved detailed and clear help, very promptly, and were extremely patient with my questions. Although Remo instructions are mostly very clear, there were several things I did not understand because I was new to this, and I therefore needed help at several different points during my efforts to do the recovery. In addition, problems arose with my recovery due to a brief power outage in my house. In the end I was able to make a successful recovery of all my files (over 80 Gb) on the corrupted hard drive and saved them to another drive. I was impressed that all my files proved to be recoverable."

Laurier Bouchard

Oct 23, 2020 Invited

Remo Recover is the best software for recovering lost data or partitions.

"Remo Recover is the best software for recovering lost data or partitions. I recovered my precious photos and other lost data. And I received a fast and friendly service for a question I asked to the online support. Great software that deliver me from a heavy problem !"

Laurier Bouchard

Oct 23, 2020 Invited

Needed to do recovery of lost .pst files. Worked brilliantly. Great program.

hendra adhi

Oct 23, 2020 Invited

This is the best recovery software i ever have used

"this is the best recovery software i ever have used you can recover file structure and file name like before you lost the file or accidentally deleted it..wich is what everyone need for recover the file.. and best support team i ever meet thank you remo recovery!!!"

Keith DeCristo

Oct 23, 2020 Invited

This is the software that no digital media professional ever be without, even if you only use it once.

"This is the software that no digital media professional ever be without, even if you only use it once. I first discovered Remo software in the summer of 2012, when some documentary footage came up missing in Avid and my only source of 'backup' was a card that had already been formatted. After a white-knuckled search on the web, Remo Recover seemed to land right in that sweet spot between horsepower and affordability. My average file size dictated that I opt for the pro version, so I took a chance and ended up happy. After a flawless drag and drop installation, I found the interface to be well-designed and quite intuitive- which is useful after spending many sleepless nights in post. After following the short step-by-step, Remo Recover did its job in spectacular fashion. I was able to recover the missing audio and video in time for a festival deadline. Cut to December 2016, when a 5-year old array configured as RAID 0 suddenly stopped behaving as a result of a corrupted HFS partition, (a severe problem impervious to the likes of Disk Warrior 5 and Drive Genius 3). Devastated, I started to consider the prohibitive expense of brick-and-mortar data recovery. Before I reached for the tequila bottle, I scanned my arsenal of tools one last time and once again found Remo Recover. After the cool folks at Remo Software quickly responded and resolved a serial number issue, I quickly discovered that the updated version of Remo Recover was powerful enough to bypass the corrupted partition on my array and allow me to copy all of my files from the original volume. That's right. ALL of my files. Once again, RR saved me. Remo Recover is a powerful, affordable, well-coded bit of kit. Its strength, efficiency and interface puts it in a class of software that could easily cost into the thousands. Well worth it for a freelance cinematographer/photographer like myself who runs, guns, lives and dies by the integrity of my media. And as if that were not good enough, I found their customer service response time to be within an hour or two, even after business hours in the dead of night. Remo Recover is a solid product from a solid company. Highly, highly, highly recommended."

Hardy Saroso

Oct 23, 2020 Invited

Remo recovery save my life TWO TIMES!

"Remo recovery save my life TWO TIMES!... You just never know what's gonna happened with your works, your research data , in your hand drive. I had a problem in 2012, with my hard drive due to a power failure in my house. My data was crash. So, I bought remo recovery software in 2012. It recovers almost 100% of my data. It is a miracle. In the last 3 weeks I got problem again with almost 1,34 GByte data. You can imagine loosing 2 years work on research. I still remember that I had my remo recovery software that save me before. With the full support of remo software I re-installed the software in my new laptop and I can get back data 100%. Thank you remo for your great support."

Buddy Moran

Oct 23, 2020 Invited

I strongly recommend Remo as a video recovery app to anyone who wants to recover a damaged video file.

"I strongly recommend Remo as a video recovery app to anyone who wants to recover a damaged video file. I was amazed, not only with the software recovery, but also how it seems to stop at nothing to recover a video. After Remo's standard app did not recover a corrupt aerial 4K video (as a result of my DJI Phantom suddenly dropping from the sky into water), their development team asked for the video file and said they would work on it. In the meanwhile, I looked at all the other top recovery apps and video recovery solutions on the internet. The only one I could find that sort of worked, resulted in a low resolution recovered video. Another one asked for payment (over $100) in advance before any attempt to recover. I had practically given up, thinking I'd have to video again once DJI replaced my P3P (crash looked like a result of mechanical failure). But out of the blue, the Remo development team sent me the recovered file, with its 4K quality!"

YT iatemacaroons

Oct 23, 2020 Invited

Thank you Remo for making a quality product that is quite the life saver!

"Amazing! I was a Stellar Phoenix faithful, because they had always been able to recover my deleted files from my CF cards, though this time around, they were able to be recovered, though they appeared corrupt after extraction. This was for both the CR2's and the Jpg backups. I did some research, found out that Remo Recover was the highest rated Photo Recovery software, and figured I would give it a shot with their free to try version. Boom! There were AT LEAST my jpg's, and I could preview them, meaning they weren't corrupt like Stellar was showing (I couldn't view them at all). After purchasing the Remo Recover Media Edition for Mac, I have now extracted all the Jpg's, and there were only about 15 out of the 500 some that didn't make it. For some reason the CR2's weren't found, though at least I have the Jpgs, and can manage with them. Thank you Remo for making a quality product that is quite the life saver! I would highly recommend this product to any pro or amateur photographer who have accidentally deleted their files off their cards! "

Martin Swingewood

Oct 23, 2020 Invited

GREAT RECOVERY PACKAGE

"OK SO DISASTER HITS AND I LOSE MY ACTIVATION CODE FOR MY REMO RECOVERY AND NEED IT INSTALLED ON A NEW IMAC SO I CONTACT SUPPORT AND WAIT IN A PANIC ..THEM BOOM TIM WHITE IN SUPPORT ASKS FOR DETAILS SO I SUBMIT PURCHASE DETAILS AND ACTIVATION PROBLEM AND IN MINUTES I GET THE KEY AND MY MEMORIES ARE RECOVERED .. NICE ONE TIM .. GREAT RECOVERY PACKAGE ,, BEEN USING SINCE 2010 THANK YOU FOR A FAST RESPONSE AND RESOLUTION "

Sarathlal S.K

Oct 23, 2020 Invited

Good Software.... Especially their recovery tool...

Random Videos

Oct 23, 2020 Invited

Great product to recover my lost data and great costumer service when I had questions!! THANK YOU!!

Jim Zawierucha

Oct 23, 2020 Invited

Easy to use,quick recovery time.

"OK SO DISASTER HITS AND I LOSE MY ACTIVATION CODE FOR MY REMO RECOVERY AND NEED IT INSTALLED ON A NEW IMAC SO I CONTACT SUPPORT AND WAIT IN A PANIC ..THEM BOOM TIM WHITE IN SUPPORT ASKS FOR DETAILS SO I SUBMIT PURCHASE DETAILS AND ACTIVATION PROBLEM AND IN MINUTES I GET THE KEY AND MY MEMORIES ARE RECOVERED .. NICE ONE TIM .. GREAT RECOVERY PACKAGE ,, BEEN USING SINCE 2010 THANK YOU FOR A FAST RESPONSE AND RESOLUTION "

paul horncastle

Oct 23, 2020 Invited

Easy to use,quick recovery time.

"I bought Remo Recover a while back and since had upgraded my computer. When the need to use it to recover some files after windows forced me to reformat a drive it required registering again. Support were really quick to sort this for me and get a big thumbs up from me."

  • User Rating

    4.1 average based on 254 reviews.


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  • Margaret FUS

    Oct 19, 2020

    I was in a bind when my PST file was…

    "I was in a bind when my PST file was deleted from my C drive by accident. I found and purchased a basic version of Remo Software and their support team was excellent. Being a non-technical person, they provided clear guidance and were very patient and supportive throughout the file recovery process."

    GaryUS

    Oct 1, 2020

    I recently purchased a new PC and…

    "I recently purchased a new PC and needed to transfer Outlook form old to new. This was not an easy task with a few thousand historical emails that I needed to retain and 3 active email addresses. Somewhat cautious, I went ahead with the Remo Outlook backup/transfer software. I needed have worried, the transfer was easy and there was no loss of data whatsoever. Highly recommended. Gary"

    Linda GUS

    Sep 29, 2020

    John Harris and Tim White of Remo Software

    "I can't thank Remo Software's team enough for all the help they provided me with trying to sort out Outlook pst errors and the installation of Windows 10 and retrieval of my old files. John Harris and Tim White were exceptional in sorting out these issues. I was told by Microsoft that I would have to forget fixing it, and to buy a new computer. After a lot of long days of working with Remo Software, they sorted it all out for me and I am extremely thankful and grateful. I have no problem in recommending their services. Once again thank you John Harris and Tim White for your hard work, diligence and patience in sorting out this nightmare. Linda G"

    Dan VelettoUS

    Sep 15, 2020

    Tim White was very fast on responding…

    "Tim White was very fast on responding after hours to my issues. Very professional and easy to follow instructions. I couldn't ask for better 5 Star support. Love Remo! Dan V."

    Cope DavidUS

    Sep 06, 2020

    Remo Outlook Backup & Migrate - It works!

    "I downloaded the free three day trial software and the file would “back up” no problem. However you have to purchase the full version for you to be able to complete the migration to another PC. Remo Software need to address this and be more transparent so others can make a more informed decision before downloading the software. As I had already backed-up my outlook saved emails, I decided to purchase the full version. Once purchased, I received a email confirmation shortly afterward and expected to receive a licence key to activate. I left it for an hour before I went onto Web Chat for assistance. I was asked to check my junk/spam but there was no email with an “activation code”. Nick who served me on Web Chat was great. He posted the activation Code and guided me through the process which was a little confusing as you are asked to type in your email address and a password. I was instructed to type in a random password then click on “need help?”, paste code to activate. This worked first time and the migration of my Outlook folders completed seamlessly."

    Anthony GalloUS

    Sep 03, 2020

    I lost all my Outlook data files

    "I lost all my Outlook data files - Archive.pst, and Outlook.pst - about 70,000 emails because I used an uninstall program to try to fix a calendar issue and it deleted everything. I really panicked big time. I found REMO SOFTWARE online and incredibly at 4:00AM - I was able to chat with a live Agent - TIM who helped me every step of the way recover my lost .PST files using their software. This software is amazing and the support I received from Tim was equally amazing. Tim literally saved my job! I now will back everything up on a regular basis! Thanks again Tim !! Tony Gallo"

    Lynda DaigleUS

    Sep 03, 2020

    I lost all my Outlook data files

    "Few weeks ago, my friend computer died and I finally restore it but obviously we lost everything. So I bought Remorecove. I had problems to work with it and when I wrote to them, Matt from Remo Software helped me. He was very kind and so patient. At the end, it worked. My friend say thank you because you helped me to recover pictures and videos of her husband who died recently. He was a musician and she could hear him again. Many many thanks to the team of Remo Software. Lynda."

    Ishrath AbdulkhaderUS

    Aug 20, 2020

    Initially I was not sure if it will…

    "Initially I was not sure if it will work, but gave it a try as I had many years of experience and the hassle involved in move large datasets of outlook to a new PC or laptops. This software saved me all the mental pressure and stress, if you select right setting, it does everything for you."

    Roger ButterfieldUS

    Aug 14, 2020

    Read the instructions

    "I purchased this Remo Software to recover some valuable photos I accidentally deleted from my Camera SD Card. I attempted to use the new program without reading or researching the instructions. I asked tech support for help and received it promptly. The photos have been recovered and some music files which were deleted. This software is good to have on hand to rejuvenate those files which are unknowingly removed"

    JamaUS

    Aug 12, 2020

    Suppot

    "Hi, I really like this software, I can resolve really problems with data lost. The technical support its very good too."

    Dave NUS

    Jul 24, 2020

    Great Software!

    "Great Software, great support team! I recovered all the pictures from my old compact flash and the support team was very quick to solve my issues."

    Andy RosserUS

    Jul 24, 2020

    Recovered critical files

    "Was able to quickly recover photos deleted from an SD-card taken using a Canon 5D. Great customer service was available, but I really didn't need it as the software was very easy to use."

    George Sanger - NorthumberlandUS

    Jul 19, 2020

    Logged a call with the support team…

    "Logged a call with the support team first thing this morning (Sunday), expecting a response later today/tomorrow. A ticket was raised and to my absolute delight and surprise, a response and fix were completed within two minutes! Now that's what I call outstanding customer service. Well done guys!"

    John StrasserUS

    Jul 14, 2020

    Great customer service and tech support

    "I have several large video files of home movies I had created over the years. Recently some of the movies stopped working, not recognized by any player I tried. I went looking for repair software online and Remo products were highly recommended. I bought a product and couldn’t get it to work. I emailed Remo with the problem and to my surprise I heard back within an hour and on a weekend. Tim and Nick could not have been more helpful and responsive. Even offering to work in on the files themselves. Unfortunately the files were not repairable and Remo refunded the purchase price. My 2 lessons learned, backup everything and if anything goes wrong check to see if Remo has a solution."

    Samy RABIHUS

    Jul 10, 2020

    Very useful application to find…

    "Very useful application to find duplicates and similar photos. No useless features, and great support team !"

    Susie ShawUS

    Jul 9, 2020

    Remo Duplicate Photos Remover App

    "I have Remo Duplicate Photos Remover on my Mac and my iPhone and couldn't be happier with the app! It does a wonderful job of getting rid of duplicates and picks out similar photos. I have no complaints at all. with this app and recommend it to everyone. Thanks guys for a super app!!"

    Ashish PuranikUS

    Jul 5, 2020

    Excellent support for license recovery

    "Excellent support by Tim, very quick support, precise step guidance and effective support Thanks again"

    Fred ShearUS

    Jun 30, 2020

    Great Service

    "I had some difficulty logging into my new account, but Matt through the online chat was able to guide me through the process and have me up and running in no time. Thanks!"

    Paul Dingman|PhotographerUS

    Jun 25, 2020

    I had a great experience with Remo

    "I had a great experience with Remo. For me the interface was a bit confusing, but the technical support was superb and the product works. This is a good company with great people. You can trust them."

    SNUS

    Jun 25, 2020

    Excellent software to recover Data and amazing after sale service and support

    "Purchased this software in 2016 and used to recover lost data and it did a amazing job. Then almost forgot about it until now when I needed it again in 2020. By this time, I had changed computers and the software earlier key was not working. I contacted the Remo support on Friday late night and surprising, received a very quick response on weekend to sort out the problem. Amazing support Nick."

    NormUS

    Jun 8, 2020

    They resolve all problems with fast…

    "They resolve all problems with fast responses and good instructions. Remo Optimizer has met all my expectations."

    MarkUS

    Jun 6, 2020

    This software is a genius piece of work…with exceptional suuport

    "This software is a genius piece of work and the support is exceptional. The team are there for you 100%, they stick with it until your totally satisfied with the results. I have owned the software for many years and have always been treated exceptionally well by the support teams. Thanks guys."

    television professionalUS

    Jun 6, 2020

    Remo Rocks!

    "Remo, was very patient when i had difficulty recovering data. They worked tirelessly to ensure i had success with my efforts... i would highly recommend there recovery software. they back up there product... regards broadcast television engineer"

    Living StonesUS

    Jun 4, 2020

    I'm not an expert or professional

    "I'm not an expert or professional in relation to the use of this product REMO RECOVER but found this easy to use. I recovered 1000's of lost files from a damaged external hard-drive. It was easy to use and worth the small lifetime fee. Even better than that is the quick response you get from the service team . I needed to reinstall my programme on a new device and so needed my activation key . The guys here were quick and absolutely zero fuss to deal with. Thanks again for all ur help I highly recommend!!! *****"

    Aldo DEugenioUS

    Jun 4, 2020

    Remo support has been wonderful

    "Remo support has been wonderful, always prompt, courteous and professional. Would recommend to anyone Thanks Remo"

    George EngelUS

    May 30, 2020

    Great iOS software!

    "Great iOS software! Simple to use. Ran it on my iPad and iPhone both. Quick and easy. Can't ask for more. Kudos to a great team. I just wrote a review on 'Duplicate Photos Remover' for our User Group Newsletter."

    FlLady20US

    May 22, 2020

    The best App you can find!

    "Great App that let me remove all my duplicate photos almost instantly and excellent customer service! I do recommend it."

    Jennifer ShroutUS

    May 19, 2020

    Thank you

    "Does exactly what I downloaded it for. So far seems to be the only app to do so on my phone. Many of these apps have extra features I find unnecessary alongside many hidden costs. Trust when I say I appreciate you making this app available and it actually doing AS ADVERTISED and without the costs and headache all the others have given me this far."

    Telmo CorreiaUS

    May 15, 2020

    I have been working with Remo Software…

    "I have been working with Remo Software for 2 years and I am very satisfied with the result. when I need assistance, they are always very helpful and quick to respond."

    AzizUS

    May 10, 2020

    I use Remo software to recover a…

    "I use Remo software to recover a damaged hdd partition. Speedy email response and great live chat from the support team. Highly recommended. 👍"

    AzizUS

    May 10, 2020

    I use Remo software to recover a…

    "I use Remo software to recover a damaged hdd partition. Speedy email response and great live chat from the support team. Highly recommended. 👍"

    AllanUS

    May 12, 2020

    Great app

    "Well this app was giving me a few issues, but after contacting technical support they got me back on the right track. This app does a great job of erasing files and the trash bin."

    TheEsotericUS

    Apr 27, 2020

    Very Good Product, Great Customer Service!

    "I had an issue with my SSDs becoming unallocated, the data was still on them, just inaccessible. (Turns out I had corrupted system files that I was later able to fix) Anyways, I turned to Remo Recover Software to recover my data. I made the purchase as some of the files I had on my drives were simply priceless. After my purchase, I honestly had some issues activating the product with the key provided. So I turned to customer support to help me and they worked with me and stayed with me until I was able to get it working. Once working, the software worked very well and I was able to recover my data. Bottomline, The software is very good and IF you do have any issues, the support team will help you out! Thank you Remo Software, you are very much a lifesaver!"

    Patrick CREHANUS

    Apr 26, 2020

    Great service from the REMO back-office team

    "Hats off to the REMO Software team. I felt bad going back to them repeatedly to help me out with the use of their software and finding my lost files. But they were patient, always polite and very helpful! I very much appreciated the service they provided.

    Alessandro ArcuriUS

    Apr 25, 2020

    Very helpful help desk!

    "I had a problem with a huge video file that kept on crashing my Remo Video Repair software (Mac version). Other files got recovered perfectly but that one seemed impossible to repair. The guys at Remo Software help desk, after some inquiries regarding the hardware I used to shoot that video, and the reference files I used in the recovery process, suggested that I upload both the files (damaged and reference) to their tech team... and they actually managed to fix the problem! If that's not thorough and meticulous assistance, I don't know what is!

    Alessandro ArcuriUS

    Apr 26, 2020

    Very helpful help desk!

    "I had a problem with a huge video file that kept on crashing my Remo Video Repair software (Mac version). Other files got recovered perfectly but that one seemed impossible to repair. The guys at Remo Software help desk, after some inquiries regarding the hardware I used to shoot that video, and the reference files I used in the recovery process, suggested that I upload both the files (damaged and reference) to their tech team... and they actually managed to fix the problem! If that's not thorough and meticulous assistance, I don't know what is!

    Dylan Josh LopezUS

    Apr 24, 2020

    REMO lives up to its promise

    "REMO lives up to its promise. It saved me years work of my research! Great support too!"

    BillyUS

    Apr 21, 2020

    Follow the directions on the video

    "Follow the directions on the video, all the files will be restored in original folder structure."

    Luis BoschUS

    Apr 20, 2020

    An excellent software

    "An excellent software. I was able to quickly access lost pictures and documents from a corrupt unreadable NTFS hard drive with the following error: "first NTFS boot sector is unreadable or corrupt. Reading second NTFS boot sector instead." Many recovered files were corrupted but most of the stored picture files were recovered."

    NateUS

    Apr 17, 2020

    Deleted videos from SD card on camcorder

    "My oldest daughter accidentally deleted all our videos of her younger sister from the SD card on an old Sony Handycam. It took a little waiting but the Remo software recovered all 39 videos from the SD card and they are now safely stored on a memory stick. Thanks Remo! My wife is thrilled."

    Morgan AikenUS

    Apr 09, 2020

    Prompt and helpful service

    "Prompt and helpful service. Highly recommended."

    Gerrit ter BeekUS

    Apr 04, 2020

    Very quickly respons to my question

    "Very quickly respons to my question. I'm very glad with this product"

    M.MaherUS

    Apr 01, 2020

    Great Customer Support

    "I purchased the software because I couldn't open my Outlook file. I didn't get the outcome I wanted initially, but the support staff was very willing to to take a look at the corrupted file and help me get Outlook up and running again. They were very responsive and continue to offer their ongoing support. Very much appreciated."

    John T. BillingtonUS

    Mar 26, 2020

    It worked and saved countless hours

    "I used Remo Outlook Backup and Migrate to transfer emails from a very old computer using Outlook 2003 to a brand new computer using Outlook 2019. It worked flawlessly and saved me a huge amount of time. I was so happy with this product; I wish I had known about it sooner!"

    Frank DodgeUS

    Mar 25, 2020

    Great product with Superior Customer Support

    "I first used REMO Recover software when I bought it in 2012 and it works great for me. I had mistakenly deleted an SD card containing all of my vacation pictures to New Orleans and New York City. I easily recovered them with this software. I recently wanted to reinstall the software on a new machine. I got rid of the one I was using in 2012 after removing all software from it and reformatting the hard drive; but still wanted to use Remo Recover on my new computer because I liked it so much. Since the software is computer specific, I contacted Remo Support for assistance in getting a reactivation code. Because of operator error (mine of course), I was having difficulty with the reinstall. The Remo Support folks, specifically Matt Lepius and Nick Bryan, helped me get it done. For some technical issues with the new computer (or me!), I couldn't get it done by myself. Matt and Nick were unbelievably helpful. More importantly, they were patience and persistent. Throughout, they were knowledgeable and professional, My experience with the Remo Support Team was exceptional++; and far better than expected. Matt and Nick are great representatives of their company and demonstrated that "customer service" and "product support" are not merely catch phases at Remo."

    Florie Di-iorioUS

    Mar 16, 2020

    Hello,

    "Hello, I am French. I was helped by Tim and it was perfect. First time I have used a service like this and I am not disappointed. Very professional. Thanks again :)"

    Sam moeUS

    Mar 16, 2020

    Amazing program if you know its tricks

    "Amazing program if you know its tricks. Easy to use and very very good customer service."

    SMRUS

    Mar 14, 2020

    The support from Remo in installing and…

    "The support from Remo in installing and running the recovery software was great. Their assistance was prompt and immediate. However, for my case, the software only managed to recover less than 50% of the files originally stored in the hard disk."

    Charlie MilesUS

    Mar 12, 2020

    super helpful

    "super helpful they fixed my corrupted file and then some. Great customer service."

    Staislav StaykovUS

    Mar 12, 2020

    The support Matt was of a great help

    "The support Matt was of a great help. Answered quickly and helped me do every step. I am really thankful!"

    DégéUS

    Mar 10, 2020

    Got an immediate and courteous reply

    "Got an immediate and courteous reply to my request in spite of the time lapse between our respective workplaces ! Activation problem solved quickly. Thanks to the team !"

    ConsumerUS

    Mar 10, 2020

    Nick stuck with me to get my problem…

    "Nick stuck with me to get my problem solved. The fix also should help me with later similar problems."

    배진수US

    Mar 7, 2020

    Thanks to the Remo program

    "Thanks to the Remo program, I can recover the files I lost. When I was in trouble, your kind help solved the problem. I couldn't speak English, so using Google Translator helped me solve this conversation. I hope your company thrives and succeeds."

    Wharfside HomeportUS

    Mar 6, 2020

    Support was timely and great.

    ""

    Muhsin KermalliUS

    Mar 2, 2020

    I lost my pictures somehow on a recent…

    "I lost my pictures somehow on a recent trip and came to learn about remo software. We had great and very quick service and the software worked. We were able to get our deleted photos back from our sd card. Thank you to the remo team."

    Libby PizzoUS

    Mar 2, 2020

    THE BEST PRODUCT EVER!!!!

    "THANK YOU, THANK YOU, THANK YOU FOR THIS AWESOME PRODUCT! I thought I was doomed, losing 20 years worth of files off an external hard drive that I accidentally deleted them from over the weekend. I googled for the best way to retrieve this information and found Remo Recovery. I was skeptical in this age of getting ripped off on substandard products promising to do what you hope they would but I was desperate and began the download and the deep scan of the drive overnight. In the morning, the scan was complete and all I had to do was process the payment. I chose the BEST one offered which was for $79.99 plus tax. I was SOOOOO excited when I opened the files and 99% of my folders, documents, spreadsheets, videos and pictures were all there!!!!! I cannot tell you the feeling of relief! I couldn't sleep all night thinking that I just erased so many memories and 20 years of hard work. I have learned my lesson and have backed up everything in two places now. The ONLY folder I could not locate was a single folder that was labeled in lower case letters instead of caps like the rest of the files. It was also one of the more recent files I had worked on, but fortunately nothing too critical! EVERYTHING ELSE WAS THERE AND THAT IS ALL THAT MATTERS! What an awesome product at an amazing price! I honestly thought I was going to have to go into a "Data Recovery" store and pay $500-$1,000 to get the 30,000+ files back. Thank you Remo Recovery for saving my life's work and memories! I am forever grateful for your product!"

    Nahuel OzanUS

    Mar 2, 2020

    Great Support

    "We are planning to migrate the Outlook profiles of ~40 Workstation. Remo Outlook Migrate & Backup 2.0 caught our interest and so we decided to try it out with one of our maschines. The workstation had one Outlook profile with 3 email accounts. Unfortunately it didn't work correctly and although all Outlook elements and setting were correctly migrated, we had a send error afterwards, with one of the migrated accounts. The support team without hesitation started to help us. The issue took a few days to fix, but with the help from customer support and the technical team, they made and send us a new updated version of the software. We tried the migration again with the updated version and it worked! It would have been nice if the Software worked right out-of-the-box, but ultimately the support really did a great job and in the end the software worked as advertised. We have yet to migrate the other workstation; we hope everything works as intended and otherwise we'll make sure take advantage of the great support. I will try and update this review once we have migrated all the workstations. - Nahuel Ozan"

    Howard DavisUS

    Feb 27, 2020

    Great Software superb back up

    "I have used Remo Optimizer Software for the last 2 year. I am no great techy but it realy does seem to do what it claims and on the occasions when i needed some back up this was fast efficient and friendly I would highly recommend Remo Howard"

    Enric BruchUS

    Feb 27, 2020

    Very good treatment

    "Very good treatment, the program did not install, they helped me and everything perfect. very good very happy"

    Tawanda VakisaiUS

    Feb 26, 2020

    I received very quick feedback and…

    "I received very quick feedback and resolution to my request. Great service!"

    Tawanda VakisaiUS

    Feb 26, 2020

    I received very quick feedback and…

    "I received very quick feedback and resolution to my request. Great service!"

    Jim LipkoUS

    Feb 25, 2020

    I had an issue installing the software…

    "I had an issue installing the software on a server. I submitted a support ticket and was immediately helped. A few suggestions and the registration and install went flawlessly. Fantastic customer service!"

    StephenUS

    Feb 25, 2020

    Good Software Good Service

    "The software worked when nothing else would work. Customer service was quick and efficient."

    Didier MoreauUS

    Feb 25, 2020

    I was looking for software to repair…

    "I was looking for software to repair corrupted movies. I did'nt fint and finally, i found Rem Repa Mov. It was what i loock for and fortunately, there is support."

    Xxxx XyyploUS

    Feb 22, 2020

    great job.

    "The activation key did'nt work, I contacted the support. They gave me the solution…. All is clear now.THey made a great job. Thanks a lot. Regards"

    JORDI ESCURSELLUS

    Feb 22, 2020

    REMO HAS BEEN VERY EFFECTIVE.

    "I HAVE BEEN ABLE TO RECOVER ALL THE FILES AFTER THE ERROR OF MISSING ALL THE DATA OF A DISK. REMO HAS BEEN VERY EFFECTIVE."

    Leiselle BristowUS

    Feb 18, 2020

    good for backing up and migrating outlook but not without teething issues for me

    "In desperation with a failing hard drive and waiting on the arrival of my new pc. I downloaded remo back up and migrate for outlook with the hope that I could rescue all my diary reminders and contacts and past emails. I have very limited techno skills when it comes to the workings of computers but somehow I managed to download the software on the old pc and save a backup of my outlook. when the new pc arrived. I downloaded the software again and migrated the backup and hey presto it worked... amazing. however I have dropped a star on the rating because there was no obvious explanation that there was only a limited size of file that could be backed up free. or why I was being asked to pay before the backup would complete. also replacing the temporary free down load with the paid download of the soft ware was not straight forward. and lastly because when you research remo software there are so many options it is hard to know as a new user what website you need to login to. I think a written guide would be useful to those like me who do not like using live chat. having said that when I did give in and use it the info given was prompt and resolved my issues without any further problems. the fact that I have my outlook up and running was worth any teething issues and for someone with more experience than myself there may well not be any issues. "

    East Coast Computer ServicesUS

    Feb 18, 2020

    Remo Outlook Backup and Migrate

    "We have had a few occasions when having problems migrating email and the N2K for clients from Outlook 2007 - 2016/19 and Remo Outlook Backup and Migrate has done the job perfectly."

    JoanUS

    Feb 16, 2020

    Thank You

    "Thank You! Fast and responsive support."

    James BrenanUS

    Feb 13, 2020

    i have just swapped computers and…

    "i have just swapped computers and needed to re-install Remo Recovery. i had a problem as the activation key did not work. i emailed Remo and thought as the software was 5 years old i wouldn't hear back but within minutes i received an email with detailed instructions and hey presto, it worked. congratulations to them and i love the software too as it works. "

    Eileen HenionUS

    Feb 10, 2020

    I got the app to resolve some duplicate…

    "I got the app to resolve some duplicate photo's on my iphone 8. I had another app previously that did not work as well. I sent a few questions to the Remo Software help line and were very helpful in in helping with my questions. They got right back to me and tried to walk me through my issues."

    CHOKEUS

    Feb 9, 2020

    Excellent product support team

    "Excellent product support. Everytime I get problem. I get fast response from product support team. "

    KevinUS

    Feb 8, 2020

    I thought the app was amazing until it…

    "I thought the app was amazing until it started crashing so I contacted the devs.and the response and support that I received wow that was more than amazing and outstanding. Thank you all so much for the help and support."

    SwanUS

    Feb 4, 2020

    I've purchased the remo video repair…

    "I've purchased the remo video repair mac because i had a corrupt file with photobooth and it was working good but it was a little bit complicated to get good results so i contacted the support on chat who was very fast, listening and proposed me to repair my video with their technicians whose send me the repair file in les than 24h ! Also, they refund me an another software i'd puchased before remo video repair (Remo repair MOV) as soon as i ask them ! Satisfied a lot for their service ! Thanks a lot !"

    William OldakerUS

    Feb 1, 2020

    A Dedicated Team

    "This software is critical to those of us who must or choose to rebuild their operating System ergo rebuild there MS Outlook. While there was a day, years ago, when MS Office contained code to save setup information. But for whatever reason Microsoft did not retain the capability. Then Remo came to rescue and created Outlook Backup and Migrate. There have been some hiccups along the way, but the backup and restore/migrate capability has always been there. I love this product and wholeheartedly recommend it to anyone who ever restores their system."

    My Claim Solved -US

    Feb 1, 2020

    Great software

    "Great software, does exactly as advertised! I had a small issue with how many PCs the software could be installed on, but a quick live chat support soon resolved the issue."

    Perseverance PreparatoryUS

    Feb 1, 2020

    Helpful and straight to the point

    ""

    Jason DuchowUS

    Feb 1, 2020

    I have used the Remo Recover software…

    "I have used the Remo Recover software to successfully retrieve deleted photos on a Compact Flash card that had been formatted possibly more than once. I have used a few different, less expensive, options and have found that it is worth it to spend a little more. I recently had a problem reactivating my software, I contacted support and they responded so fast with an answer that I assumed it was the automated response to let me know the trouble ticket was open. "

    Jason DuchowUS

    jan 31, 2020

    I have used the Remo Recover software…

    "I have used the Remo Recover software to successfully retrieve deleted photos on a Compact Flash card that had been formatted possibly more than once. I have used a few different, less expensive, options and have found that it is worth it to spend a little more. I recently had a problem reactivating my software, I contacted support and they responded so fast with an answer that I assumed it was the automated response to let me know the trouble ticket was open. "

    Babo CabonzoUS

    Jan 29, 2020

    Remo Software has been extremely…

    "Remo Software has been extremely responsive to questions, being both quick and accurate. My use of their software was successful and fulfilled an immediate need perfectly. Highly Recommended."

    GeorgeUS

    Jan 27, 2020

    Your App worked well without requiring…

    "Your App worked well without requiring use of the support ticket #337693. I appreciate your intervention even though it wasn't needed."

    Wowcher CustomerUS

    Jan 26, 2020

    REMO Software is the best data recovery you will buy

    "REMO Software is the best file recovery product I have found. Not only does it does what it says, but I have had a couple of queries and both were dealt with by REMO very quickly, and BOTH ended with a brilliant outcome. The best data recovery software you will buy"

    Uwe AckermannUS

    Jan 26, 2020

    A good bit of kit from a good company

    "I kike the software partly because because it is fast and readily allows searching by path and partly because Remo technical support is prompt and succinct in its diagnosis of and remedy for an apparent problem. "

    Jim CasteelUS

    Jan 25, 2020

    The support was great and reflected an…

    "The support was great and reflected an amazing level of institutional control in the company when it comes to passing down ethics in customer relations and knowledge. Very impressive!"

    Steve HebertUS

    Jan 23, 2020

    Hard drive inaccessible.

    "My hard drive was crashed unfortunately it contained data important to me and the assistance guided me step by step until my data was recovered. So assistance at the top, explains us in detail when we have a problem."

    GranaUS

    Jan 20, 2020

    A little confusing to use at first

    "A little confusing to use at first, but with patience and help from Remo I managed to retrieve my lost files! What a life saver! Thank you!"

    PhilUS

    Jan 19, 2020

    Remo did the job of finding my deleted…

    "Remo did the job of finding my deleted files as described. However there is a minor problem with explanations as to where recovered files are stored. A better preamble about procedure would be very useful with first time users. "

    John MuellerUS

    Jan 16, 2020

    Remo Software: REMARKABLE SUPPORT!!

    "I first picked THE Optimizer because my computer was getting slower and slower, and a little research said, too much junk files soaking up memory. The Optimizer was working fine. I also Had McAfee and a malware program Both of those did updates, and suddenly, particularly Malware bytes rewrote their code so that absolutely everything connected to the Optimizer was identified a PUPS. and eventually went so far as to completely remove this program from my computer. That was more than two years ago. Over the course of time, I contacted both Programs and explained the situation . The Malware people told me why this was a really good thing, Optimizer instead worked with me to do a work around. Seems I could list things in the malware program to ignore. So I did. Eventually, I have more that 300 Optimizer PUPS that I had asked to ignore/exempt. Even with this, Optimizer would eventually be deactivated and removed. Optimizer showed me how to clear all trace of Optimizer from my computer and then reinstall. They always gave me a new license key. A new pattern began to develop. Optimizer would work great for 10+ days- and then it would indicate that the program was not active. I would use my key and everything would be okay for one day or two. Same thing until finally the key wouldn't work again. Optimizer worked this problem with for well over two years. MB, not so much. Eventually, I dropped MB completely, thinking that might solve the problem but it persisted. Optimizer NEVER gave up working with me. At least twice I allow screen control. The first time, basically they did what they had been telling me I should do (ok, my first thought was they thought they were working with someone who wasn't well versed in tech (and I'm not saying that isn't true or a motive.) But they needed to be SURE that I had done things right. Surprise! No better results. Eventually they started asking me for logs. When I asked if other customers were having similar problems, they hemmed and hawed a bit and then said. To draw this to a conclusion, after they got their programmers looking at the whole history, the logs and whatnot, I was told they were going to develop a personal fix. (by the way, did I mention this problem existed on a laptop and a desktop, and then a different laptop and finally this current laptop) When they thought they had something, they asked for me to agree to share my computer. I did, and they went in and flew around my computer. I could sort of follow what they were doing, and then they did their thing. I was left with a working program as well as a file that I could use to restore the system should there be further problems. I believe it has been a month or more since this FIX and I have not had a problem at all. I am not sure who exactly works in support, but I have had frequent contact with Matt L, Tim White and John Harris. Not one of them ever so much hinted at frustration with another complaint from me. We corresponded so much that I began to think I they had become email buddies. So if you ever submit a problem to Optimizer Software and you get a response from, Matt, Tim or John, know that you will always be treated seriously and with respect. And they will continue to work with you until you give up, because they won't (PS if you don't keep emailing them you will get a email saying we haven't heard from you in a while so we are closing this report; so give them status reports. In my case, a new installation worked about 10-12 days before the problem reappeared. I didn't write them and that apparently is within the margin set by their automatic program) "

    JefferyUS

    Jan 15, 2020

    Quick and correct answers to my…

    "Quick and correct answers to my questions. Now to actually try Outlook Backup and Migrate..."

    Jesus CastilloUS

    Jan 14, 2020

    Support is always ready to help

    "Support is always ready to help, I can get my issues taken care in no time."

    HowardUS

    Jan 13, 2020

    very effective

    "The software is very effective and when i have had any problems the back up is superb Highly recomended"

    Adrian TanUS

    Jan 13, 2020

    Good buy!!! Very satisfied customer / user.

    "Good buy! Five stars for excellent tech support and an equally efficient tool to address my needs. Highly recommended. Thanks to Matt for extending timely online support too."

    Bill KUS

    Jan 11, 2020

    Data Accessed on Unallocated Drive

    "Remo works. A 3TB bare drive was full of critical data and was listed as unallocated in disc management. Using Remo, all the data is now copied to a new drive. I can not say enough good words about the support I received through the process. My computer required several scans of the damaged drive. After each attempt, I reported back to the support staff with my failed result. They gave me an adjustment and asked me to report back with my result. Finally a scan responded and saved my data. The problem was not Remo and was most likely a combination of operator error and a stubborn external hard drive bay. Their team politely stuck with me until I was completely satisfied. Mission accomplished. "

    ThomasUS

    Jan 08, 2020

    fast help via chat

    "Caused by my old Windos 2088R2 Server i rund in an licensing problem. Remo (Thanks Marc) helped me out with very competent support."

    MDWUS

    Jan 05, 2020

    The Remo Outlook Migration Software - Seamless Transition

    "The Remo Outlook Migration software worked amazingly well. It seamlessly transferred all of my old outlook email files to my new computer. So glad it was available. Affordably priced and worth every penny."

    BjbearUS

    Jan 02, 2020

    Credit where credit is due !

    "i would like to say that the support given by REMO and their skilled staff is exemplary .... way above the call of duty.... Nick helped me and was incredibly patient and over an extended time ... i would recommend them most highly ... I didn't realize that this quality of service was still available .... i have no hesitation in recommending them and their product... if you don't believe put them to the test... well done guys and thank you so much for all your help. cheers Barry McClelland"

    PM (Northeast)US

    Jan 01, 2020

    Remo Recover (Windows) Pro Edition

    "I downloaded and activated the Remo Recover (Windows) Pro Edition software and have managed to recover almost 90% of the lost files, on a reformatted drive. Great job. Thanks. "

The software is just superb. Immediate recovery of missing folders. Nick from customer services is also super efficient and helpful. 5 stars to Nick's customer services in this day and age when all customer services is scaled down. AAA

-GARY JACKSON

I had some problems installing and using the software, but the team was very reactive and very helpful, it all worked out in the end!

-Patrick

I was able to recover 1 TBytes of lost data from a RAW hard drive using REMO RECOVER PRO. Having used the support team, I must say they were very professional and responsive. Thank you.

-Yves Desantoine

After desperately trying to find the right software to recover my lost photos, I came upon Remo software and it was very plan and explicit on how to perform the recovery. After downloading the software the team was extremely helpful in assisting with the recovery. Which was successful and worth the many emails of instruction, if I can do it, anyone can. The one drag to the whole experience is that there were 3 different stages in which to purchase the appropriate software. I purchased the least expensive due to me hopefully never having to go this again! But as the process escalated it was clear I should have chosen the most expensive option, although I’m not going to use these features again, it would have saved time and effort in the recovery to have purchased the proper program from the beginning. Thanks for all your teams help once again, you guys are awesome!

-Cheryl Conaway

Was sceptical at first, but software did exactly what it said it would and recovered all my lost files very quickly. Service communication was swift and helpful too. Would recommend.

-Matt

Tonight I had really a professional help from the support team while trying sort out a technical product.

-Hafedh Alhajri

I accidentally reformatted my hard drive and was told I wouldn't be able to recover the lost files. Luckily I came across Remo which recovered everything that I lost. Thankyou!

-Karl Bulow

Remo software was excellent to use and easy handle. Was able to retrieve all my deleted files which were deleted by accident with no problem

-Paul

I am very satisfied with the software because when using it exceeded my expectations. Thank you for your attention.

-Eduardo Nunes

I\'ve had the Remo Recovery software now for a few years. I never had the need to contact the company regarding my software since the time that I had purchased it. After all these years I needed to contact Remo regarding my purchase and was skeptical that they would be able to help me out...I was pleasantly surprised! Not only did the team at Remo help me out, they far exceeded my expectations in not only the promptness with which they helped me address my issue but also in their eagerness to help, their professionalism and in their positive attitude. I am so impressed with the company\'s support and software that they\'ve now earned a lifelong customer from me. Thank you guys again for your help! - Andy S.

-Andy S.

Got in a hurry and accidentally deleted some pictures off my camera flash card. Downloaded the software and ran the program. Easy interface. I got back the pictures. It was a major TIME SAVER for me. Product support was EXCELLENT! Highly recommended.

-Jim Hawkes

Very pleased with the product and excellent customer support. Very kind...and rapid response to any questions about the product...and willing to help all the time...to resolve any inconvenience. Thanks

-Gloria Kasse

We were so fortunate to of found this software. The support group made the process easier and we were able to recover lost pictures and documents with their help. After contacting Window support they told us it couldn\'t be done... Remo proved them wrong. Thanks

-Michael Meagher

These guys are terrific and this software is GREAT. Performs as advertised and they go the extra mile to make sure it\'s complete!

-Gary Driscoll

HELP ON THE PRODUCT AGAIN. FAST RESPONSE. HELPFUL

-ERIKA AGUILAR

The product works infact!!! The support is great and helpfull. Congratulations!!!

-Daniel Fernandes Do Nascimento

Remo recovery support is the best ever, efficient and effective . Quick to respond precise and accurate solution . These guys never disappoint. THANK YOU REMO RECOVERY.

-Ayanda

Really Saved my Job! While working on a system, I had mistakenly deleted my official file which I have to send to my boss next day morning. But, it was a dark situation for me as I don’t know the solution for this. I made a call to my friend and got to know about this software. I followed his words and had easily recovered my data with the help of this software. Thankss

-Francisco Sanchez

best recover software in the world!!!!!!!

-Jeedy

I have 600 Gb of videos back thank to your REMO RECOVER PRO. Thanks, videos is my greatest hobby and I tell it to everyone. I tell it to some people but they don’t want believe it. That\'s Impossible they say. It is possible but they don’t believe me but I am happy with REMO RECOVER PRO.......Thank

-Wim Bruggink

Excellent product support and the Remo team were willing to spend a lot of time online providing support for the installation and recovery. It is rare to find a dedicated support team willing to do what ever is needed to get the job done. 12 out of 10 for effort and value for mone

-Charl Marais

Unlike any other software provider, I am utterly surprised with not only the availability to talk with knowledgeable personnel but also the time/extent with which they gave to ensure that I will be able to see just how effective the Windows Recover Pro will be via the Trial version. As before, I cannot overstate how amazed I am that full & free tech support is available while running the unregistered version of Remo Recover. Regardless of how much of my 500GB+ of lost data is recovered, I can see the value of this software and will buy the Pro version for when, not if, this situation occurs again.

-James Lightfoot

I was really impressed that I received immediate responses when I contacted the help desk late in the evening, and again the following morning. The staff obviously knew what they were doing, and were also able to empathize with someone who was having difficulty mastering the details of the recovery programme. Well done to all! I will certainly recommend your services to anyone unlucky enough to lose precious data, as I did. It is a wonderful relief to have been able to recover it all safely. Thank you!

-Vivian Grisogono

The program delivers on everything it promises. Very good! I thought I had lost my files, but I managed to recover everything with Remo Software. Thanks for everything, you saved me!

-Guilherme Cardoso Bezerra da Silva

I have changed my PC three times and everytime I asked for help, to activate Remo Recover in the new mchine, I got a response within 24 hours. Great service.

-Guillermo Herrera

The software is really good for what you need it. It recovers any lost files from your HDD. A few issues I had were that some files got corrupt on recovery but after some help with the support team they were able to resolve the issue. Now I was able to recover the files without it and only bought it as a last resort actually using the software worked well enough to save files if I couldn't on my own.

-Luis Gonzalez

A great day for me! Just recovered many memorable photos stored in a just-gone wrong HDD without backup copies. My heartful thanks for your valuable help!

-Root Tosk

Service was excellent. Tim was very nice and knowledgeable Please keep working like this. Excellent service

-Emilio Gomez

One hell of a software. I tried another program that only found less than half of my photos. Greatly appreciated! Priceless! CMW

-Chad Watson

Rocking experience!!! Media edition of their recovery app saved my family outing pictures from being lost forever…Happy buyer!!!

-Mack Thompson

Purchased Remo media version for my computer repair company. First time use and it worked flawlessly - I\'m VERY satisfied and the price was great. When the time came to activate to save the recovered files for a client, I was helped immediately by the Remo support team and within minutes was right back to business. 2 thumbs up - keep up the great work! I will definitely be recommending this software to my team members and friends.

-David Pakus

I like this software. It is useful for me..

-M.SENTHILKUMAR

Just like to say this software was the best I could find on line. Did not understand how to use it at first so emailed the company and they helped me step by step. They will make sure your problem is sorted and more. They did remote access and recovered my lost files and it was quick and easy. Highly recommend them

-Arfan Ali

remo recovery support honestly the best and extremely fast at resolving tech problems. hustle free.

-ayanda mbotya

Great product. Seems very thorough. Easy to use and selecting which file types to recover. And big thanks to Tim for support :) Recovering 182 GB data.

-Martin Falkenberg

Remo's got a rising star in Customer Support, and his name's Nick. When I reached out to Remo for help regarding my messed up register icon, Nick was quick to respond. He swiftly walked me through the steps and helped find a solution in a very concise and timely manner. I was so impressed by Nick's performance I initiated the request to leave a review. Nick being the humble guy he is, told me I need not mention his name, but only a few words about the product, because Nick is a regular guy just doing his job. I have yet to try the product but because of Nick's professionalism, there is no doubt in my mind the software will work splendidly, hence the 5 star review anyway. If not however, I'll be sure to once again contact the good people of Remo. And when I do, you already know who I'm asking for by name. Thanks Nick.

-Colby Maynor

the software was easy to install and implement. It captured all my missing music files from my ipod...many thanks

-brian boyko

I was using android smartphone camera for copying scientific charts and research results on the micro-SD-card inserted into the phone. Unfortunately, I have lost all the pictures from the memory card when trying to delete the information from the smartphone memory. By using REMO RECOVERY software on the micro-SD-card inserted into the PC, I was happy to retrieve all information and undamaged pictures, regaining all information. This software is an excellent tool compatible for recovery procedures on lost files. Above all, I obtained very precious information on handling retrieving problems by the support service team of REMO, who instantly responded to my request. Support evidently was efficient, very competent and distinctly identified my problem. Congratulations!

-Cervantes

Had a HD fail and when windows \"fixed\" it I had tons of missing files. Was able to recover loads of client graphic design work that would have taken days to remake. Tech help was speedy and got me up and running on my second PC after a small installation key error, but working great now.

-Pete

An error occurred on my SD card while copying and pasting pictures to my computer, about half of the pictures made it and other half did not. I had read reviews that Remo Recover was a good product so I needed it and bought. I was not disappointed. It recovered all my pictures but put them in one Recovery file. I did not know how to get my pics from that file so I asked for help via email and received a quick response (within 24 hours). I am very satisfied with the company and product.

-George Likens

Absolutely amazing product!!! All my holiday photos have been recovered! EVERY SINGLE ONE of them. Don't be fooled by the quality of photos with the "preview button\" that lets you view the images that have been recovered. In my opinion, the Images get recovered in the same condition as it was made. But of course this is not always the case apparently, but in my case, I was able to retrieve all my photos in perfect condition back again (even though the quality at first glance didn't look good in the preview button mode). So just as a warning... I first thought my photos wouldn't be retrieved in such superb condition back again, and yes I was wrong! They were all perfect! This product is amazing!

-Alex Millne

Long time after buying Remo Software-Recover4.0 - Media Edition in october 2013 I tried to install the packet again because I did\\\'nt need it for a long time. But after install and using my activation key the program said \\\"the activation key is invalid\\\". So, I started a live chat with John from the Company and he resolved my problem in a few minute by sending me a new code. And it works again. So, this is a great service.

-P Bijpost

I just want to say thanks for creating this software. My 13 year daughter deleted her photos on the phone by accident and did not have a backup. I loaded the software and was able to get the pictures back. I am the \"Best Dad ever\" at least for tonight. I did not get to see where I could leave a comment, but thanks for creating this product and making it easy to use

-Scott Arble

I just recovered 124 photos from an SD card that my camera, and computers said needed reformatting. Sure glad I bought this software instead. Now I have months worth of special memories back. I had a question about activation and sent an email to support. I couldn\'t believe that I received a real response from a real person within a minute. The advice solved my problem. I am impressed

-Noah Funderburg

and now I have retrieved the pictures and video!!! And saved them to my computer. Thank you so much!! I hope I don’t need your help soon, but I will recommend you to anyone that has this sort of problem

-Lynnette and Don

As a professional photographer, I have a computer full of folders with countless images that I tend to keep neat and easy to find. Accordingly, from time to time I delete images that I believe I will no longer need, but recently in one of those actions I lost 300 images which took me a week to shoot and edit. Fortunately, Remo Recover did a great job and recovered all of my photos!

-Chelsea Lothrop

i had problems with some video files. They could no longer be played. With no video player. With the help of remo video repair all 4 video files could be created. The customer support service was very good and took care of my problem.

-Daniel

Excellent product

-White

Had a really weird case where simple deletion of files caused a strange corruption of the video file header. Remo support staff helped out in solving the problem, very good support. Have perfectly repaired files now.

-Tom

I wouldn\'t recommend any other company over Remo. I am a professional videographer and through some very unfortunate circumstances, some valuable wedding footage was corrupted. It was glitching and terrible quality. With the help of their tech engineers, they were able to write a special algorithm to recover the data in my footage. The bride and groom loved their video–and it is literally all because of Remo. I tried everything–every software that was recommended to me by other professionals and NONE of them were able to recover my footage. Except Remo. They are the best of the best.

-Bethany Petersen

Our department has been using Remo Repair MOV since 2015 to help fix videos that come through corrupted. This software has yet to let us down. No matter the movie or format, Remo has been able to fix it. I HIGHLY recommend this software for anyone needing to fix those important, non-replaceable videos. It truly does work. Their customer service is Awesome as well.

-Cathy

JAA Films is saying this to you with all sincerity from Nigeria, Remo Repair MOV and Remo Repair AVI is the best companion every video director and or editor needs. It works like magic, repairs all bad and corrupted video files.

-JAA Films

My recorded MOV video wasn\'t playing on any media player. I had a tough time looking for a video repair software. My friend suggested to try Remo Repair MOV . And voila, i saw my solution! My video got fixed in few minutes.

-Chalmers

Great help! Quick support. and the software works wonderful.

-Todd Stanton

Thanks a lot, Tim, for all what you did and your team to help recovering my files ! Only a part of them could be recovered, but you did your best. I really appreciate that. It’s good to have people like you around the world !

-Emmanuel Jespers

$69 spent on Remo Repair AVI product is worth. This little application repaired my favorite AVI file that has been corrupted. I had lost my hope, but Remo helped me out. Thank you REMO.

-Brock

I am really impressed by the help provided by the Technical team. I successfully repaired my video file. Thank you all! I will recommend your product to anyone who is in need to repair AVI file, just like I did. Thanks once again!

-Frederick

I still can’t believe my corrupt PSD files is fixed and in a working state. Remo Repair PSD is like a magic wand which repaired my PSD files effortlessly. Easy to use, quick results… What more do I need?!! A big thank you for saving my day.

-Merlin Augustine

I had a corrupted PSD file which I tried to fix using many tools. But, none of these tools helped me. When I lost all hopes, my friend suggested me to use Remo Repair PSD. I couldn’t believe it when It fixed my PSD file that too without missing any layer. Thank you for saving my work!!!

-Samuel Tyler

John, was extremely helpful, he examined the issue careful and did everything in his power to recover my word file which was badly corrupt. I am starting a new job tomorrow and needed this work to submit as my initial brief, without it I would have failed miserably. John understood the urgency and worked hard to resolve the the issue. John displayed excellent customer service skills, acted with urgency and empathy. *****

-Melissa Moloney

I\'m using this tool for several years now, easy to use and very reliable. Support is very fast, a response in minutes. I had some issues with activating the software after reinstalling my laptop. Fixed in a few minutes after contacting support.

-Ronald Bronke

Great Help I\'m old and technologically challenged. When I contacted Remo, they went the extra mile to help me even though I didn\'t have the product code or any idea what the problem was. It only took a brief description of my problem and I had detailed instructions and my product code. The steps were easy and they worked! I really appreciate the great customer service.

-Bettie Sutphin

Really it is a very helpful product.

-Ahmed

I was editing my Word document but Word application suddenly stopped responding. When I tried to reopen it, i got an error message. I tried several software, but only Remo Repair Word one performed the best and repaired my document in few minutes.

-Andrew Thomas

Remo Repair Word tool fixed my Word document which got corrupted. The best Word repair tool I ever used, it repaired by Word file in few minutes and I got all my content back.

-Colin Todd

Remo Repair Word quickly fixed my Word file which was not showing content. I\'m really happy with the results, and would recommend it to anyone looking for a solution to fix corrupt Word docs.

-Keith Harris

I had a Word file that fails to open. While tried to access, it said parts are missing or invalid. I tried several ways to open the file and Remo Repair Word tool did the job effortlessly. Thanks for the magic, WIZARD!!

-Elvis Joseph

Thanks for the support you people have provided. The software gave a working rar file which extracted all the contents I was expecting. The concern has been resolved.

-Alok Kumar

My issue was that outlook 2003 dit not load anymore and no access to mails. Terrible. Remo repaired corruped files and solved problem in competent and effecient way. Fantastic.

-Michael

Product ran and recovered emails effectively.Had a problem with notes and calendar which Remo support resolved for me. Great service, Thanks.

-rjhazeld

I tried for 2 1/2 months to find a way to recover my deleted microsoft contact folder. Even numerous IBM retirees couldn\'t help. Then I found [email protected]. As soon as I was able to transmit the PST files, they were able to recreate my contact list (488 contacts) and send it to me. How excited I was. They are GREAT!!! They offer solutions for Microsoft Outlook: Repair, Backup, Restore & Migrate solutions. Microsoft Word: Repair and Microsoft PowerPoint: Repair software. Microsoft Windows based programs: Windows Data Recovery, Windows based file repair, and system utility software. I would certainly use them again!

-Ted Raqb

This program solved my problem and Outlook is working once again! I had to have help from one of the techs because I know very little about the inner workings of computer, but he was very helpful.

-Randall Runion

Amazing service.Thank you

-Larry

Was very satisfied with the software (Remo Repair Outlook (PST) i bought from Remo. Their software worked perfectly but what i needed being not so tech savvy at all was the actually set up help and live help from their support. Not only did I receive live help but both the support personnel who assisted me had incredible patience and literally did everything for me by coming into my computer by remote access which I have never seen from any other software sellers online! God Bless them and this company with great success for many years to come!!

-Kamal Panjabi

I find Remo Repair Outlook (PST) V 3.0 is one the finest software for repair. I feel proud of the Team who developed this wonderful piece of software.

-M.R.R.Khan

Hello, I just like to say that I purchased the Remo Software which saved me as I accidently deleted some folders and emails which are required for my business. As I am a novice I got tremendous help from Tim in live chat and he assisted in installing and retrieving my lost files and emails. to all people out in the world who are looking for a reputable honest company that you can trust to give access on your computer and get the problem fixed immediately, I highly recommend this company., and Tim is a credit as your first point of contact.

-George Kotsiris

I would like it on the record that the decision to purchase this software was the ideal choice in getting my wife’s email working again. While I have very limited knowledge in fixing computer problems, I have to say that your support team were excellent in coming to my rescue and offering the right solutions. Tim White is far superior to anyone I have encountered in this specialised field. Once again my thanks and congratulations on a great product. Best Wishes Trevor Sutton-Hobart-Tasmania-Australia.

-Trevor Sutton

Yes indeed I was a bit unsure of purchasing your software initially but I must say it performed exceptionally well and I was able to retrieve my lost outlook folders and emails. This was really important to me as this was the Outlook I use for my company so a lot of high importance information had been lost. I was delighted to say the least when ALL previously lost data was retrieved. Even when I could not access the repaired Outlook PST file (due to my mistake) I mailed your support team and within 15 minutes received a reply with clear instruction on how to fix the problem. I would have no hesitation in recommending your software to anyone. Well done

-Jeff Shafto

I needed to transfer my complete Outlook 2013 data and settings to a system with a fresh Outlook 2013 installation. Getting the pst data copied from one system to another is easy but all account settings, signatures etc. will not be transferred this way. I came across the Remo Outlook Backup and Migrate software which I installed and purchased. The program was running smooth on the old system but on the new system it had difficulties even it was the same Outlook 2013 version than on the old system. I went to the Remo software website and created a ticket. Within hours I had response and after a few emails the software was running smoothly. I migrated my old Outlook data to the new system without problem. Now I use the Remo Outlook Backup and Migrate software for regular backup of my complete Outlook data. Remo Outlook Backup and Migrate is perfect to safe Outlook data, especially for POP3 mails without emails left on the server.

-Karl-Anton Droxner

After thinking I had lost years of email records due to a problem experienced with Outlook, attempts to repair the file failed. The only solution was to convert the file to PST format and the Remo software did exactly that. The support team couldnt have been more helpful and even assisted me in the conversion process. I\'m very pleased to report I have now recovered every email.

-Viv Rayner

Excellent service with fast respond! recommend:)

-James Chen

The outlook worked like a charm, many thanks for helping getting this resolved. The client is so pleased with the result. Many thanks, Hamza Chekairi

-Hamza Chekairi

We had a 7 GB PST with errors and the Outlook-repairprogram couldn't fix it. So we were really in need of a better solution. With REMO-Repair in standard-scan-mode the emails itself were fixed nicely, but all attachments turned up empty or unreadable. So we were advised to do another run in the smart-scan-mode, and now all attachments have magically returned and are usable as if nothing ever happened! This software really did what it promises...!

-René

Excellent product excellent support. I was a previous user of ABF Outlook Backup, Remo Outlook Backup by far is the better product and their support is superior compared to no support from ABF.

-Robert

Remo Software was the perfect tool to recover our lost emails. They worked professionally and efficiently, providing outstanding customer service, not resting until we were fully satisfied. It was a true pleasure to work with them!

-CL

Great product. Works as advertised.

-Scott Wilson

I purchased Remo Outlook Backup and Migrate software to copy a PST file from an Outlook 7 computer to an Outlook 13 computer. I had a couple of questions and called their support phone number. The response was immediate and the tech I spoke with answered my questions in a clear and concise manner. The backup and migrate process took less than 5 minutes and the results were 100% perfect. This is a terrific program to use when Outlook PST files need to be backed up or moved. I highly recommend REMO.

-JP

I wanted to migrate from Outlook 2007 and Outlook 2010 to Outlook 2013. Doing this manually (including emails, agenda, account settings etc.) seemed to be too complex for my liking. So I acquired Remo Outlook Backup & Migrate which promised to make it a one click procedure. And it did - in the end. At first go, Remo OBM "saw" neither the installed Outlook 2007 nor the installed Outlook 2010. I reported this to Remo Support and they immediately took action with adapted versions to try out, and support by remote desktop. Apparently, the Remo support group worked 24 hours a day and stayed friendly and alart doing so.They did not stop until the problem was solved. OK, there may have been some error in Remo OB&M, but the support got it sorted oud fast and good. And that's what counts for me. Thanks guys!

-Aad

Worked a treat transfering a troublesome PST file that was losing contacts when done manually between Outlook 2007/Windows 7 laptop over to Outlook 2016 on a Windows 10 PC. Very happy with the software and we will continue to use it going forward.

-Kevin Gibney

The customer service I got when I had to reinstall Windows after a virus and therefore needed to reinstall Remo Outlook Backup & Migrate was outstanding. So much appreciated, thanks! This is an awesome product by the way.

-Doug Young

I ran into problems when I tried to migrate my Outlook files from my older XP Pro machine to my new Win7 Pro machine. Somehow I screwed up the files on the XP Machine such that the BackUp, Migrate, Restore steps did not work for me. I had purchased the Pro version, but I was frustrated that I could not make it work. Remo Support was a Godsend. They spent at least an hour with me via Chat and figured out how both machines were not allowing the Remo software to work correctly, and they guided me on how to fix these problems in both of my machines. I finally made a good Backup of the XP machine, moved it to my Win7 machine, and successfully restored all my old Outlook files, folders, and settings installed correctly on my Win7 machine. Matt showed great patience and real care in helping me! I don\\\'t think I have ever been happier with software support from anyone else!

-R. H. Pigford

Good software...and most important is excellent online support.

-Paul Gunawan

Had a couple of hiccups with getting Outlook Backup and Migrate to activate on one of my computers but the support team was stellar in getting everything up and running. The software worked without a single hitch! Transferring Outlook from an old Windows 7 (with Outlook 2007) laptop to a new Windows 10 PC with Outlook 2010. After a solid week of trying to migrate the data manually and experiencing lost messages, lost contacts as well as problems with the profile data, I was ready to try this software. The transfer (a rather large 20Gb file) went through with absolutely no errors! THANK YOU.

-John Sartoris

A HUGE thank you to Tim & the team for an awesome service at 18h30 South African time recovering all my outlook settings & mails! Superstar software & superstar support! Well Done!

-Markus Olivier

Much easier product than manually exporting PSF Files. Support through Chat was extremely fast and resolved my issue within minutes even on a Sunday night. Thank you!

-Chris Merani

I followed your instructions and the program worked wonderfully and as advertised. I am very pleased with the result and now have my Outlook data on my new computer.

-Glenn Boese

Very good software i had on my onedrive cleaned 1.43 GB of pictures. I recommend this software for developers. Thank very much remo software.

-glubirne2003

I have looked tiredless till I found this it really works give it a try

-Vanessa

Great software. cleaned out duplicates from my gallery and even my cloud storage.

-Munish Datt

If someone wants to find and delete duplicated files , I \\\'d recommend you to try this DuplicateFilesDeleter.

-Asher Lee

Good!!!

-Sandy

Worked as advertised, erased all confedential files before giving away. Thank you!

-Frederick Cupernall

Remo software has gone out of it\'s way to resolve my problem re downloading software- Thankyou Remo

-Peter Lloyd

Das Programm arbeitet sehr gut und schnell. Der Support zu meiner Anfrage wurde innerhalb kürzester Zeit realisiert. Mit der Hilfe habe ich danach sofort arbeiten können. Danke dafür. Ich würde das Programm von Remo jederzeit wieder kaufen.

-Norbert Ridder

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