Matthew Caine
"My colleague recommended this to me when I mistakenly deleted around 1000 photographs. I tried this product and within 20 minutes all my deleted pictures got successfully recovered. App interface was so simple, I didn’t put much input from my side, recovery went with the breeze flow- “It’s a right way to get back lost data” It can’t get anything better."
Jyoti Beedi
"Last week I deleted my data on SD card and back-up copy on Hard Drive. I tried a lot, went thru google articles but could not retrieve my data. Someone said, data from SD drive if deleted cannot be retrieved. I was very upset as these were my documents from last 7-8 years. My cousin Prashant introduced me to Omer and Tim from Remo Software. Tim worked with me patiently for 6 hours (on July 22, 2020) and helped to get my files back. His instructions were clear even a non-technical person can follow. During the process I also saw some pictures and video that I deleted 3-4 months back. Excel files that were retrieved with help from Remo software and Remo technical support were intact, even the formatting and formulas were there. Thank you Omer, Tim and Remo Software "
Dominic Samji
""We run a data recovery company and had a client who formatted their memory card and required urgent recovery of their deleted video files. We managed to recover 100 video files however they all didn’t play. We downloaded the Remo video repair software and tried to repair corrupt file using a good reference file. The repaired videos played but had frame rate issue. After contacting REMO support and sending them the sample files, the development team managed to fix the software issue and we managed to successfully repair and play all 100 video files." "
Scott Edwards
"Remo Recover is a great tool with a good interface that allowed me to recover some much needed data after the operating system of a machine was overwritten by a new Windows install. I will admit that there are a LOT of data recovery tools out there that can do the same thing. I tried probably 15-20 different tools before I settled on this one. The aspect that made it the winner for me was the responsiveness of the support team and their ability to assist me in a timely manner." "
Walter McFarlane
"Having acidentally deleted a huge number of folders in Windows 10 I sought help from Remo Software. I downloaded their file recovery program which has very clear instructions. This quickly instantly produced a list of the deleted folders and files. Nick and Matt gave me very prompt and detailed email assistance to restore the files to the hard drive. I recommend this system to anyone wishing to recover files. WM 10 Jan 2017." "
James McDaniel
"If you are looking for dependable file recovery software, Remo software is an excellent product. I have used the software for about 1 year and was completely satisfied. The software works as advertised and is backed by quick and helpful customer service team. Highly recommended. James "
Jeff Purnell
"Fantastic product,Remo File Recovery software for Windows7. Had great customer support from these guys,highly recommend 5 star all the way!! "
Bhavya r
"A person who assisted me was so helpful, he/she assisted from purchasing the product till activation and recovery files. Finally, I recovered files :) Many Thanks to you out there for helping me out! Much Appreciated..!! Have a Nice day!! "
jerome bush
"I had a corrupt disc and needed my files, I tried Remo Recovery and was able to retrieve the files with ease. Even from years that I re-installed software. Great product! Great support when I needed it. Thanks Tim"
Dave B
"I had a corrupt disc and needed my files, I tried Remo Recovery and was able to retrieve the files with ease. Even from years that I re-installed softwareRemo saved the day twice. First they were able to recover my files ,specifically my resume, from a drive that hard drive manufactures software corrupted. Second time was immediate and stellar support by Matt to reactivate my software after a system crash and rebuild. The software is thorough and works. I tried 4 different software packages before Remo and they all failed. I have done work in information technology for 20 years and would recommend this software before spending hundreds or thousands of dollars with a recovery service. "
Emanuele Lodigiani
"I've lost my license key and the service requested for the recovery was quickly and kind. Really professional. The software it's really good, i've used it a lot of time for recovery files that not any other software was able to recover."
Bill Jackson Jr
"I've had a productive experience with the Remo Software team. Nick in particular was very helpful and got back to me with answers to my questions without delay. I'd recommend their product to anyone facing difficulties recovering lost data."
Kostas Papadopoulos
"I used Remo to recover files from a TOSHIBA 600GB external drive. Before trying REMO, I tried three other software tools which were unsuccessful to recover anything but less than 100 files. Fortunately, Remo helped recover thousands of files (photos and music files) from the disk which had extensive bad sectors and could not be read by Windows. The tech support I received was also excellent. I surely recommend Remo."
D D
"I consider Remo recovery as a best recovery software. I tried many others - but without successful data recovering. Also the Remo support was very helpful."
Emmet hale
"Your Recovery program was great. Though I hang up in between while using it, but that was not a big hurdle as your support team guided me really well. Thanks for the help"
Ken Loke
"Compliments to Remo Software Helpdesk. Thanks to Nick, who help me activate my Remo Recovery on my old Mac. After back and forth over errors, Nick finally remotely help me fix the software. Saved tons of pictures. Thank you Nick. Great job!!"
Kevin Ferguson
Very responsive support team. They did a great job recovering video corrupted by my Contour 2+ camera. Thanks guys!
Brian Rosen
"Several different Remo people recently gave me technical support while I was learning to use Remo Recover. (I needed to recover files from an external hard drive which had become corrupted and wouldn't mount properly.) Everyone concerned proved detailed and clear help, very promptly, and were extremely patient with my questions. Although Remo instructions are mostly very clear, there were several things I did not understand because I was new to this, and I therefore needed help at several different points during my efforts to do the recovery. In addition, problems arose with my recovery due to a brief power outage in my house. In the end I was able to make a successful recovery of all my files (over 80 Gb) on the corrupted hard drive and saved them to another drive. I was impressed that all my files proved to be recoverable."
Laurier Bouchard
"Remo Recover is the best software for recovering lost data or partitions. I recovered my precious photos and other lost data. And I received a fast and friendly service for a question I asked to the online support. Great software that deliver me from a heavy problem !"
Laurier Bouchard
hendra adhi
"this is the best recovery software i ever have used you can recover file structure and file name like before you lost the file or accidentally deleted it..wich is what everyone need for recover the file.. and best support team i ever meet thank you remo recovery!!!"
Keith DeCristo
"This is the software that no digital media professional ever be without, even if you only use it once. I first discovered Remo software in the summer of 2012, when some documentary footage came up missing in Avid and my only source of 'backup' was a card that had already been formatted. After a white-knuckled search on the web, Remo Recover seemed to land right in that sweet spot between horsepower and affordability. My average file size dictated that I opt for the pro version, so I took a chance and ended up happy. After a flawless drag and drop installation, I found the interface to be well-designed and quite intuitive- which is useful after spending many sleepless nights in post. After following the short step-by-step, Remo Recover did its job in spectacular fashion. I was able to recover the missing audio and video in time for a festival deadline. Cut to December 2016, when a 5-year old array configured as RAID 0 suddenly stopped behaving as a result of a corrupted HFS partition, (a severe problem impervious to the likes of Disk Warrior 5 and Drive Genius 3). Devastated, I started to consider the prohibitive expense of brick-and-mortar data recovery. Before I reached for the tequila bottle, I scanned my arsenal of tools one last time and once again found Remo Recover. After the cool folks at Remo Software quickly responded and resolved a serial number issue, I quickly discovered that the updated version of Remo Recover was powerful enough to bypass the corrupted partition on my array and allow me to copy all of my files from the original volume. That's right. ALL of my files. Once again, RR saved me. Remo Recover is a powerful, affordable, well-coded bit of kit. Its strength, efficiency and interface puts it in a class of software that could easily cost into the thousands. Well worth it for a freelance cinematographer/photographer like myself who runs, guns, lives and dies by the integrity of my media. And as if that were not good enough, I found their customer service response time to be within an hour or two, even after business hours in the dead of night. Remo Recover is a solid product from a solid company. Highly, highly, highly recommended."
Hardy Saroso
"Remo recovery save my life TWO TIMES!... You just never know what's gonna happened with your works, your research data , in your hand drive. I had a problem in 2012, with my hard drive due to a power failure in my house. My data was crash. So, I bought remo recovery software in 2012. It recovers almost 100% of my data. It is a miracle. In the last 3 weeks I got problem again with almost 1,34 GByte data. You can imagine loosing 2 years work on research. I still remember that I had my remo recovery software that save me before. With the full support of remo software I re-installed the software in my new laptop and I can get back data 100%. Thank you remo for your great support."
Buddy Moran
"I strongly recommend Remo as a video recovery app to anyone who wants to recover a damaged video file. I was amazed, not only with the software recovery, but also how it seems to stop at nothing to recover a video. After Remo's standard app did not recover a corrupt aerial 4K video (as a result of my DJI Phantom suddenly dropping from the sky into water), their development team asked for the video file and said they would work on it. In the meanwhile, I looked at all the other top recovery apps and video recovery solutions on the internet. The only one I could find that sort of worked, resulted in a low resolution recovered video. Another one asked for payment (over $100) in advance before any attempt to recover. I had practically given up, thinking I'd have to video again once DJI replaced my P3P (crash looked like a result of mechanical failure). But out of the blue, the Remo development team sent me the recovered file, with its 4K quality!"
YT iatemacaroons
"Amazing! I was a Stellar Phoenix faithful, because they had always been able to recover my deleted files from my CF cards, though this time around, they were able to be recovered, though they appeared corrupt after extraction. This was for both the CR2's and the Jpg backups. I did some research, found out that Remo Recover was the highest rated Photo Recovery software, and figured I would give it a shot with their free to try version. Boom! There were AT LEAST my jpg's, and I could preview them, meaning they weren't corrupt like Stellar was showing (I couldn't view them at all). After purchasing the Remo Recover Media Edition for Mac, I have now extracted all the Jpg's, and there were only about 15 out of the 500 some that didn't make it. For some reason the CR2's weren't found, though at least I have the Jpgs, and can manage with them. Thank you Remo for making a quality product that is quite the life saver! I would highly recommend this product to any pro or amateur photographer who have accidentally deleted their files off their cards! "
Martin Swingewood
"OK SO DISASTER HITS AND I LOSE MY ACTIVATION CODE FOR MY REMO RECOVERY AND NEED IT INSTALLED ON A NEW IMAC SO I CONTACT SUPPORT AND WAIT IN A PANIC ..THEM BOOM TIM WHITE IN SUPPORT ASKS FOR DETAILS SO I SUBMIT PURCHASE DETAILS AND ACTIVATION PROBLEM AND IN MINUTES I GET THE KEY AND MY MEMORIES ARE RECOVERED .. NICE ONE TIM .. GREAT RECOVERY PACKAGE ,, BEEN USING SINCE 2010 THANK YOU FOR A FAST RESPONSE AND RESOLUTION "
Sarathlal S.K
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Jim Zawierucha
"OK SO DISASTER HITS AND I LOSE MY ACTIVATION CODE FOR MY REMO RECOVERY AND NEED IT INSTALLED ON A NEW IMAC SO I CONTACT SUPPORT AND WAIT IN A PANIC ..THEM BOOM TIM WHITE IN SUPPORT ASKS FOR DETAILS SO I SUBMIT PURCHASE DETAILS AND ACTIVATION PROBLEM AND IN MINUTES I GET THE KEY AND MY MEMORIES ARE RECOVERED .. NICE ONE TIM .. GREAT RECOVERY PACKAGE ,, BEEN USING SINCE 2010 THANK YOU FOR A FAST RESPONSE AND RESOLUTION "
paul horncastle
"I bought Remo Recover a while back and since had upgraded my computer. When the need to use it to recover some files after windows forced me to reformat a drive it required registering again. Support were really quick to sort this for me and get a big thumbs up from me."
4.1 average based on 254 reviews.
Margaret F
"I was in a bind when my PST file was deleted from my C drive by accident. I found and purchased a basic version of Remo Software and their support team was excellent. Being a non-technical person, they provided clear guidance and were very patient and supportive throughout the file recovery process."
Gary
"I recently purchased a new PC and needed to transfer Outlook form old to new. This was not an easy task with a few thousand historical emails that I needed to retain and 3 active email addresses. Somewhat cautious, I went ahead with the Remo Outlook backup/transfer software. I needed have worried, the transfer was easy and there was no loss of data whatsoever. Highly recommended. Gary"
Linda G
"I can't thank Remo Software's team enough for all the help they provided me with trying to sort out Outlook pst errors and the installation of Windows 10 and retrieval of my old files. John Harris and Tim White were exceptional in sorting out these issues. I was told by Microsoft that I would have to forget fixing it, and to buy a new computer. After a lot of long days of working with Remo Software, they sorted it all out for me and I am extremely thankful and grateful. I have no problem in recommending their services. Once again thank you John Harris and Tim White for your hard work, diligence and patience in sorting out this nightmare. Linda G"
Dan Veletto
"Tim White was very fast on responding after hours to my issues. Very professional and easy to follow instructions. I couldn't ask for better 5 Star support. Love Remo! Dan V."
Cope David
"I downloaded the free three day trial software and the file would “back up” no problem. However you have to purchase the full version for you to be able to complete the migration to another PC. Remo Software need to address this and be more transparent so others can make a more informed decision before downloading the software. As I had already backed-up my outlook saved emails, I decided to purchase the full version. Once purchased, I received a email confirmation shortly afterward and expected to receive a licence key to activate. I left it for an hour before I went onto Web Chat for assistance. I was asked to check my junk/spam but there was no email with an “activation code”. Nick who served me on Web Chat was great. He posted the activation Code and guided me through the process which was a little confusing as you are asked to type in your email address and a password. I was instructed to type in a random password then click on “need help?”, paste code to activate. This worked first time and the migration of my Outlook folders completed seamlessly."
Anthony Gallo
"I lost all my Outlook data files - Archive.pst, and Outlook.pst - about 70,000 emails because I used an uninstall program to try to fix a calendar issue and it deleted everything. I really panicked big time. I found REMO SOFTWARE online and incredibly at 4:00AM - I was able to chat with a live Agent - TIM who helped me every step of the way recover my lost .PST files using their software. This software is amazing and the support I received from Tim was equally amazing. Tim literally saved my job! I now will back everything up on a regular basis! Thanks again Tim !! Tony Gallo"
Lynda Daigle
"Few weeks ago, my friend computer died and I finally restore it but obviously we lost everything. So I bought Remorecove. I had problems to work with it and when I wrote to them, Matt from Remo Software helped me. He was very kind and so patient. At the end, it worked. My friend say thank you because you helped me to recover pictures and videos of her husband who died recently. He was a musician and she could hear him again. Many many thanks to the team of Remo Software. Lynda."
Ishrath Abdulkhader
"Initially I was not sure if it will work, but gave it a try as I had many years of experience and the hassle involved in move large datasets of outlook to a new PC or laptops. This software saved me all the mental pressure and stress, if you select right setting, it does everything for you."
Roger Butterfield
"I purchased this Remo Software to recover some valuable photos I accidentally deleted from my Camera SD Card. I attempted to use the new program without reading or researching the instructions. I asked tech support for help and received it promptly. The photos have been recovered and some music files which were deleted. This software is good to have on hand to rejuvenate those files which are unknowingly removed"
Jama
"Hi, I really like this software, I can resolve really problems with data lost. The technical support its very good too."
Dave N
"Great Software, great support team! I recovered all the pictures from my old compact flash and the support team was very quick to solve my issues."
Andy Rosser
"Was able to quickly recover photos deleted from an SD-card taken using a Canon 5D. Great customer service was available, but I really didn't need it as the software was very easy to use."
George Sanger - Northumberland
"Logged a call with the support team first thing this morning (Sunday), expecting a response later today/tomorrow. A ticket was raised and to my absolute delight and surprise, a response and fix were completed within two minutes! Now that's what I call outstanding customer service. Well done guys!"
John Strasser
"I have several large video files of home movies I had created over the years. Recently some of the movies stopped working, not recognized by any player I tried. I went looking for repair software online and Remo products were highly recommended. I bought a product and couldn’t get it to work. I emailed Remo with the problem and to my surprise I heard back within an hour and on a weekend. Tim and Nick could not have been more helpful and responsive. Even offering to work in on the files themselves. Unfortunately the files were not repairable and Remo refunded the purchase price. My 2 lessons learned, backup everything and if anything goes wrong check to see if Remo has a solution."
Samy RABIH
"Very useful application to find duplicates and similar photos. No useless features, and great support team !"
Susie Shaw
"I have Remo Duplicate Photos Remover on my Mac and my iPhone and couldn't be happier with the app! It does a wonderful job of getting rid of duplicates and picks out similar photos. I have no complaints at all. with this app and recommend it to everyone. Thanks guys for a super app!!"
Ashish Puranik
"Excellent support by Tim, very quick support, precise step guidance and effective support Thanks again"
Fred Shear
"I had some difficulty logging into my new account, but Matt through the online chat was able to guide me through the process and have me up and running in no time. Thanks!"
Paul Dingman|Photographer
"I had a great experience with Remo. For me the interface was a bit confusing, but the technical support was superb and the product works. This is a good company with great people. You can trust them."
SN
"Purchased this software in 2016 and used to recover lost data and it did a amazing job. Then almost forgot about it until now when I needed it again in 2020. By this time, I had changed computers and the software earlier key was not working. I contacted the Remo support on Friday late night and surprising, received a very quick response on weekend to sort out the problem. Amazing support Nick."
Norm
"They resolve all problems with fast responses and good instructions. Remo Optimizer has met all my expectations."
Mark
"This software is a genius piece of work and the support is exceptional. The team are there for you 100%, they stick with it until your totally satisfied with the results. I have owned the software for many years and have always been treated exceptionally well by the support teams. Thanks guys."
television professional
"Remo, was very patient when i had difficulty recovering data. They worked tirelessly to ensure i had success with my efforts... i would highly recommend there recovery software. they back up there product... regards broadcast television engineer"
Living Stones
"I'm not an expert or professional in relation to the use of this product REMO RECOVER but found this easy to use. I recovered 1000's of lost files from a damaged external hard-drive. It was easy to use and worth the small lifetime fee. Even better than that is the quick response you get from the service team . I needed to reinstall my programme on a new device and so needed my activation key . The guys here were quick and absolutely zero fuss to deal with. Thanks again for all ur help I highly recommend!!! *****"
Aldo DEugenio
"Remo support has been wonderful, always prompt, courteous and professional. Would recommend to anyone Thanks Remo"
George Engel
"Great iOS software! Simple to use. Ran it on my iPad and iPhone both. Quick and easy. Can't ask for more. Kudos to a great team. I just wrote a review on 'Duplicate Photos Remover' for our User Group Newsletter."
FlLady20
"Great App that let me remove all my duplicate photos almost instantly and excellent customer service! I do recommend it."
Jennifer Shrout
"Does exactly what I downloaded it for. So far seems to be the only app to do so on my phone. Many of these apps have extra features I find unnecessary alongside many hidden costs. Trust when I say I appreciate you making this app available and it actually doing AS ADVERTISED and without the costs and headache all the others have given me this far."
Telmo Correia
"I have been working with Remo Software for 2 years and I am very satisfied with the result. when I need assistance, they are always very helpful and quick to respond."
Aziz
"I use Remo software to recover a damaged hdd partition. Speedy email response and great live chat from the support team. Highly recommended. 👍"
Aziz
"I use Remo software to recover a damaged hdd partition. Speedy email response and great live chat from the support team. Highly recommended. 👍"
Allan
"Well this app was giving me a few issues, but after contacting technical support they got me back on the right track. This app does a great job of erasing files and the trash bin."
TheEsoteric
"I had an issue with my SSDs becoming unallocated, the data was still on them, just inaccessible. (Turns out I had corrupted system files that I was later able to fix) Anyways, I turned to Remo Recover Software to recover my data. I made the purchase as some of the files I had on my drives were simply priceless. After my purchase, I honestly had some issues activating the product with the key provided. So I turned to customer support to help me and they worked with me and stayed with me until I was able to get it working. Once working, the software worked very well and I was able to recover my data. Bottomline, The software is very good and IF you do have any issues, the support team will help you out! Thank you Remo Software, you are very much a lifesaver!"
Patrick CREHAN
"Hats off to the REMO Software team. I felt bad going back to them repeatedly to help me out with the use of their software and finding my lost files. But they were patient, always polite and very helpful! I very much appreciated the service they provided.
Alessandro Arcuri
"I had a problem with a huge video file that kept on crashing my Remo Video Repair software (Mac version). Other files got recovered perfectly but that one seemed impossible to repair. The guys at Remo Software help desk, after some inquiries regarding the hardware I used to shoot that video, and the reference files I used in the recovery process, suggested that I upload both the files (damaged and reference) to their tech team... and they actually managed to fix the problem! If that's not thorough and meticulous assistance, I don't know what is!
Alessandro Arcuri
"I had a problem with a huge video file that kept on crashing my Remo Video Repair software (Mac version). Other files got recovered perfectly but that one seemed impossible to repair. The guys at Remo Software help desk, after some inquiries regarding the hardware I used to shoot that video, and the reference files I used in the recovery process, suggested that I upload both the files (damaged and reference) to their tech team... and they actually managed to fix the problem! If that's not thorough and meticulous assistance, I don't know what is!
Dylan Josh Lopez
"REMO lives up to its promise. It saved me years work of my research! Great support too!"
Billy
"Follow the directions on the video, all the files will be restored in original folder structure."
Luis Bosch
"An excellent software. I was able to quickly access lost pictures and documents from a corrupt unreadable NTFS hard drive with the following error: "first NTFS boot sector is unreadable or corrupt. Reading second NTFS boot sector instead." Many recovered files were corrupted but most of the stored picture files were recovered."
Nate
"My oldest daughter accidentally deleted all our videos of her younger sister from the SD card on an old Sony Handycam. It took a little waiting but the Remo software recovered all 39 videos from the SD card and they are now safely stored on a memory stick. Thanks Remo! My wife is thrilled."
Morgan Aiken
"Prompt and helpful service. Highly recommended."
Gerrit ter Beek
"Very quickly respons to my question. I'm very glad with this product"
M.Maher
"I purchased the software because I couldn't open my Outlook file. I didn't get the outcome I wanted initially, but the support staff was very willing to to take a look at the corrupted file and help me get Outlook up and running again. They were very responsive and continue to offer their ongoing support. Very much appreciated."
John T. Billington
"I used Remo Outlook Backup and Migrate to transfer emails from a very old computer using Outlook 2003 to a brand new computer using Outlook 2019. It worked flawlessly and saved me a huge amount of time. I was so happy with this product; I wish I had known about it sooner!"
Frank Dodge
"I first used REMO Recover software when I bought it in 2012 and it works great for me. I had mistakenly deleted an SD card containing all of my vacation pictures to New Orleans and New York City. I easily recovered them with this software. I recently wanted to reinstall the software on a new machine. I got rid of the one I was using in 2012 after removing all software from it and reformatting the hard drive; but still wanted to use Remo Recover on my new computer because I liked it so much. Since the software is computer specific, I contacted Remo Support for assistance in getting a reactivation code. Because of operator error (mine of course), I was having difficulty with the reinstall. The Remo Support folks, specifically Matt Lepius and Nick Bryan, helped me get it done. For some technical issues with the new computer (or me!), I couldn't get it done by myself. Matt and Nick were unbelievably helpful. More importantly, they were patience and persistent. Throughout, they were knowledgeable and professional, My experience with the Remo Support Team was exceptional++; and far better than expected. Matt and Nick are great representatives of their company and demonstrated that "customer service" and "product support" are not merely catch phases at Remo."
Florie Di-iorio
"Hello, I am French. I was helped by Tim and it was perfect. First time I have used a service like this and I am not disappointed. Very professional. Thanks again :)"
Sam moe
"Amazing program if you know its tricks. Easy to use and very very good customer service."
SMR
"The support from Remo in installing and running the recovery software was great. Their assistance was prompt and immediate. However, for my case, the software only managed to recover less than 50% of the files originally stored in the hard disk."
Charlie Miles
"super helpful they fixed my corrupted file and then some. Great customer service."
Staislav Staykov
"The support Matt was of a great help. Answered quickly and helped me do every step. I am really thankful!"
Dégé
"Got an immediate and courteous reply to my request in spite of the time lapse between our respective workplaces ! Activation problem solved quickly. Thanks to the team !"
Consumer
"Nick stuck with me to get my problem solved. The fix also should help me with later similar problems."
배진수
"Thanks to the Remo program, I can recover the files I lost. When I was in trouble, your kind help solved the problem. I couldn't speak English, so using Google Translator helped me solve this conversation. I hope your company thrives and succeeds."
Wharfside Homeport
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Muhsin Kermalli
"I lost my pictures somehow on a recent trip and came to learn about remo software. We had great and very quick service and the software worked. We were able to get our deleted photos back from our sd card. Thank you to the remo team."
Libby Pizzo
"THANK YOU, THANK YOU, THANK YOU FOR THIS AWESOME PRODUCT! I thought I was doomed, losing 20 years worth of files off an external hard drive that I accidentally deleted them from over the weekend. I googled for the best way to retrieve this information and found Remo Recovery. I was skeptical in this age of getting ripped off on substandard products promising to do what you hope they would but I was desperate and began the download and the deep scan of the drive overnight. In the morning, the scan was complete and all I had to do was process the payment. I chose the BEST one offered which was for $79.99 plus tax. I was SOOOOO excited when I opened the files and 99% of my folders, documents, spreadsheets, videos and pictures were all there!!!!! I cannot tell you the feeling of relief! I couldn't sleep all night thinking that I just erased so many memories and 20 years of hard work. I have learned my lesson and have backed up everything in two places now. The ONLY folder I could not locate was a single folder that was labeled in lower case letters instead of caps like the rest of the files. It was also one of the more recent files I had worked on, but fortunately nothing too critical! EVERYTHING ELSE WAS THERE AND THAT IS ALL THAT MATTERS! What an awesome product at an amazing price! I honestly thought I was going to have to go into a "Data Recovery" store and pay $500-$1,000 to get the 30,000+ files back. Thank you Remo Recovery for saving my life's work and memories! I am forever grateful for your product!"
Nahuel Ozan
"We are planning to migrate the Outlook profiles of ~40 Workstation. Remo Outlook Migrate & Backup 2.0 caught our interest and so we decided to try it out with one of our maschines. The workstation had one Outlook profile with 3 email accounts. Unfortunately it didn't work correctly and although all Outlook elements and setting were correctly migrated, we had a send error afterwards, with one of the migrated accounts. The support team without hesitation started to help us. The issue took a few days to fix, but with the help from customer support and the technical team, they made and send us a new updated version of the software. We tried the migration again with the updated version and it worked! It would have been nice if the Software worked right out-of-the-box, but ultimately the support really did a great job and in the end the software worked as advertised. We have yet to migrate the other workstation; we hope everything works as intended and otherwise we'll make sure take advantage of the great support. I will try and update this review once we have migrated all the workstations. - Nahuel Ozan"
Howard Davis
"I have used Remo Optimizer Software for the last 2 year. I am no great techy but it realy does seem to do what it claims and on the occasions when i needed some back up this was fast efficient and friendly I would highly recommend Remo Howard"
Enric Bruch
"Very good treatment, the program did not install, they helped me and everything perfect. very good very happy"
Tawanda Vakisai
"I received very quick feedback and resolution to my request. Great service!"
Tawanda Vakisai
"I received very quick feedback and resolution to my request. Great service!"
Jim Lipko
"I had an issue installing the software on a server. I submitted a support ticket and was immediately helped. A few suggestions and the registration and install went flawlessly. Fantastic customer service!"
Stephen
"The software worked when nothing else would work. Customer service was quick and efficient."
Didier Moreau
"I was looking for software to repair corrupted movies. I did'nt fint and finally, i found Rem Repa Mov. It was what i loock for and fortunately, there is support."
Xxxx Xyyplo
"The activation key did'nt work, I contacted the support. They gave me the solution…. All is clear now.THey made a great job. Thanks a lot. Regards"
JORDI ESCURSELL
"I HAVE BEEN ABLE TO RECOVER ALL THE FILES AFTER THE ERROR OF MISSING ALL THE DATA OF A DISK. REMO HAS BEEN VERY EFFECTIVE."
Leiselle Bristow
"In desperation with a failing hard drive and waiting on the arrival of my new pc. I downloaded remo back up and migrate for outlook with the hope that I could rescue all my diary reminders and contacts and past emails. I have very limited techno skills when it comes to the workings of computers but somehow I managed to download the software on the old pc and save a backup of my outlook. when the new pc arrived. I downloaded the software again and migrated the backup and hey presto it worked... amazing. however I have dropped a star on the rating because there was no obvious explanation that there was only a limited size of file that could be backed up free. or why I was being asked to pay before the backup would complete. also replacing the temporary free down load with the paid download of the soft ware was not straight forward. and lastly because when you research remo software there are so many options it is hard to know as a new user what website you need to login to. I think a written guide would be useful to those like me who do not like using live chat. having said that when I did give in and use it the info given was prompt and resolved my issues without any further problems. the fact that I have my outlook up and running was worth any teething issues and for someone with more experience than myself there may well not be any issues. "
East Coast Computer Services
"We have had a few occasions when having problems migrating email and the N2K for clients from Outlook 2007 - 2016/19 and Remo Outlook Backup and Migrate has done the job perfectly."
Joan
"Thank You! Fast and responsive support."
James Brenan
"i have just swapped computers and needed to re-install Remo Recovery. i had a problem as the activation key did not work. i emailed Remo and thought as the software was 5 years old i wouldn't hear back but within minutes i received an email with detailed instructions and hey presto, it worked. congratulations to them and i love the software too as it works. "
Eileen Henion
"I got the app to resolve some duplicate photo's on my iphone 8. I had another app previously that did not work as well. I sent a few questions to the Remo Software help line and were very helpful in in helping with my questions. They got right back to me and tried to walk me through my issues."
CHOKE
"Excellent product support. Everytime I get problem. I get fast response from product support team. "
Kevin
"I thought the app was amazing until it started crashing so I contacted the devs.and the response and support that I received wow that was more than amazing and outstanding. Thank you all so much for the help and support."
Swan
"I've purchased the remo video repair mac because i had a corrupt file with photobooth and it was working good but it was a little bit complicated to get good results so i contacted the support on chat who was very fast, listening and proposed me to repair my video with their technicians whose send me the repair file in les than 24h ! Also, they refund me an another software i'd puchased before remo video repair (Remo repair MOV) as soon as i ask them ! Satisfied a lot for their service ! Thanks a lot !"
William Oldaker
"This software is critical to those of us who must or choose to rebuild their operating System ergo rebuild there MS Outlook. While there was a day, years ago, when MS Office contained code to save setup information. But for whatever reason Microsoft did not retain the capability. Then Remo came to rescue and created Outlook Backup and Migrate. There have been some hiccups along the way, but the backup and restore/migrate capability has always been there. I love this product and wholeheartedly recommend it to anyone who ever restores their system."
My Claim Solved -
"Great software, does exactly as advertised! I had a small issue with how many PCs the software could be installed on, but a quick live chat support soon resolved the issue."
Perseverance Preparatory
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Jason Duchow
"I have used the Remo Recover software to successfully retrieve deleted photos on a Compact Flash card that had been formatted possibly more than once. I have used a few different, less expensive, options and have found that it is worth it to spend a little more. I recently had a problem reactivating my software, I contacted support and they responded so fast with an answer that I assumed it was the automated response to let me know the trouble ticket was open. "
Jason Duchow
"I have used the Remo Recover software to successfully retrieve deleted photos on a Compact Flash card that had been formatted possibly more than once. I have used a few different, less expensive, options and have found that it is worth it to spend a little more. I recently had a problem reactivating my software, I contacted support and they responded so fast with an answer that I assumed it was the automated response to let me know the trouble ticket was open. "
Babo Cabonzo
"Remo Software has been extremely responsive to questions, being both quick and accurate. My use of their software was successful and fulfilled an immediate need perfectly. Highly Recommended."
George
"Your App worked well without requiring use of the support ticket #337693. I appreciate your intervention even though it wasn't needed."
Wowcher Customer
"REMO Software is the best file recovery product I have found. Not only does it does what it says, but I have had a couple of queries and both were dealt with by REMO very quickly, and BOTH ended with a brilliant outcome. The best data recovery software you will buy"
Uwe Ackermann
"I kike the software partly because because it is fast and readily allows searching by path and partly because Remo technical support is prompt and succinct in its diagnosis of and remedy for an apparent problem. "
Jim Casteel
"The support was great and reflected an amazing level of institutional control in the company when it comes to passing down ethics in customer relations and knowledge. Very impressive!"
Steve Hebert
"My hard drive was crashed unfortunately it contained data important to me and the assistance guided me step by step until my data was recovered. So assistance at the top, explains us in detail when we have a problem."
Grana
"A little confusing to use at first, but with patience and help from Remo I managed to retrieve my lost files! What a life saver! Thank you!"
Phil
"Remo did the job of finding my deleted files as described. However there is a minor problem with explanations as to where recovered files are stored. A better preamble about procedure would be very useful with first time users. "
John Mueller
"I first picked THE Optimizer because my computer was getting slower and slower, and a little research said, too much junk files soaking up memory. The Optimizer was working fine. I also Had McAfee and a malware program Both of those did updates, and suddenly, particularly Malware bytes rewrote their code so that absolutely everything connected to the Optimizer was identified a PUPS. and eventually went so far as to completely remove this program from my computer. That was more than two years ago. Over the course of time, I contacted both Programs and explained the situation . The Malware people told me why this was a really good thing, Optimizer instead worked with me to do a work around. Seems I could list things in the malware program to ignore. So I did. Eventually, I have more that 300 Optimizer PUPS that I had asked to ignore/exempt. Even with this, Optimizer would eventually be deactivated and removed. Optimizer showed me how to clear all trace of Optimizer from my computer and then reinstall. They always gave me a new license key. A new pattern began to develop. Optimizer would work great for 10+ days- and then it would indicate that the program was not active. I would use my key and everything would be okay for one day or two. Same thing until finally the key wouldn't work again. Optimizer worked this problem with for well over two years. MB, not so much. Eventually, I dropped MB completely, thinking that might solve the problem but it persisted. Optimizer NEVER gave up working with me. At least twice I allow screen control. The first time, basically they did what they had been telling me I should do (ok, my first thought was they thought they were working with someone who wasn't well versed in tech (and I'm not saying that isn't true or a motive.) But they needed to be SURE that I had done things right. Surprise! No better results. Eventually they started asking me for logs. When I asked if other customers were having similar problems, they hemmed and hawed a bit and then said. To draw this to a conclusion, after they got their programmers looking at the whole history, the logs and whatnot, I was told they were going to develop a personal fix. (by the way, did I mention this problem existed on a laptop and a desktop, and then a different laptop and finally this current laptop) When they thought they had something, they asked for me to agree to share my computer. I did, and they went in and flew around my computer. I could sort of follow what they were doing, and then they did their thing. I was left with a working program as well as a file that I could use to restore the system should there be further problems. I believe it has been a month or more since this FIX and I have not had a problem at all. I am not sure who exactly works in support, but I have had frequent contact with Matt L, Tim White and John Harris. Not one of them ever so much hinted at frustration with another complaint from me. We corresponded so much that I began to think I they had become email buddies. So if you ever submit a problem to Optimizer Software and you get a response from, Matt, Tim or John, know that you will always be treated seriously and with respect. And they will continue to work with you until you give up, because they won't (PS if you don't keep emailing them you will get a email saying we haven't heard from you in a while so we are closing this report; so give them status reports. In my case, a new installation worked about 10-12 days before the problem reappeared. I didn't write them and that apparently is within the margin set by their automatic program) "
Jeffery
"Quick and correct answers to my questions. Now to actually try Outlook Backup and Migrate..."
Jesus Castillo
"Support is always ready to help, I can get my issues taken care in no time."
Howard
"The software is very effective and when i have had any problems the back up is superb Highly recomended"
Adrian Tan
"Good buy! Five stars for excellent tech support and an equally efficient tool to address my needs. Highly recommended. Thanks to Matt for extending timely online support too."
Bill K
"Remo works. A 3TB bare drive was full of critical data and was listed as unallocated in disc management. Using Remo, all the data is now copied to a new drive. I can not say enough good words about the support I received through the process. My computer required several scans of the damaged drive. After each attempt, I reported back to the support staff with my failed result. They gave me an adjustment and asked me to report back with my result. Finally a scan responded and saved my data. The problem was not Remo and was most likely a combination of operator error and a stubborn external hard drive bay. Their team politely stuck with me until I was completely satisfied. Mission accomplished. "
Thomas
"Caused by my old Windos 2088R2 Server i rund in an licensing problem. Remo (Thanks Marc) helped me out with very competent support."
MDW
"The Remo Outlook Migration software worked amazingly well. It seamlessly transferred all of my old outlook email files to my new computer. So glad it was available. Affordably priced and worth every penny."
Bjbear
"i would like to say that the support given by REMO and their skilled staff is exemplary .... way above the call of duty.... Nick helped me and was incredibly patient and over an extended time ... i would recommend them most highly ... I didn't realize that this quality of service was still available .... i have no hesitation in recommending them and their product... if you don't believe put them to the test... well done guys and thank you so much for all your help. cheers Barry McClelland"
PM (Northeast)
"I downloaded and activated the Remo Recover (Windows) Pro Edition software and have managed to recover almost 90% of the lost files, on a reformatted drive. Great job. Thanks. "