New Emails Are Downloading in Outlook but Can’t View Them-How to Fix?

New emails are downloading in your Outlook but can’t view them? Try fixing the issue by creating a new profile. If that doesn’t help, then reinstall Outlook. In case, if both methods fail unfortunately then don’t worry. The ultimate fix is here.

Sometimes, Outlook application behaves oddly and as an outcome users face several issues. Among all irregularities of Outlook, new emails are downloading but can’t view them is the most distressful problem. Even though this is not a common Outlook issue, users are struggling to fix it.

The user can see that there are new emails coming in. But, they cannot view those received emails, even though they are listed under Outlook Conversations (inbox). The precise reason behind this “new emails are downloading in Outlook but can’t view them” problem is not discovered. However, there are some troubleshooting techniques to solve this issue.

Caution: Backup your Outlook data file (.pst) completely and save it to a safe location before you begin with below troubleshooting methods.

Way 1: Create New Profile

  • Go to Control Panel, search Mail and open it
  • Select Show Profiles option in the Mail Setup window
  • Click Add
  • Give a name for the new profile and hit OK
  • Add your Outlook e-mail account to use in the new profile
  • Follow the on-screen directions and complete the process

Way 2: Uninstall Office

  • Uninstall Office application completely and restart the computer
  • Install Microsoft update (
  • Install all pending updates (if any)
  • Now install the Office suite
  • Install all updates available for your Outlook
  • Reboot the system
  • Configure your Outlook profile

Way 3: Repair Outlook

  • Go to Control Panel select Programs, then Programs and Features
  • Find Microsoft Office and select it
  • Click on Change button
  • Choose Quick Repair (or Repair) and complete the process

If none of the above ways resolve your problem "new emails are downloading in Outlook but can’t view them” then don’t lose hope. The ultimate solution is here.

Remo Repair Outlook application fixes all sorts of issues in your Outlook with ease! The tool scans PST files on any edition of Outlook 2007, 2013, 2016, 2003 etc. and resolves the issue efficiently by keeping the Outlook data safe. It supports Windows XP, Windows Vista, Windows 7, 8 etc. Operating Systems. Moreover, user-friendly interface of this application offers easy steps to fix sync issues, errors, corruption, etc. in your Outlook and restores it to working state. The very important feature of this software is it doesn’t modify or affect your original data as it does not work on the original PST file. Instead, it reads the affected data file, creates a new copy of it and repairs.

How to Solve New Outlook Emails Are Downloading but Can’t View Issue using Remo Repair?

First, download the software, install it on your system and launch.

Step 1: Select Open Default PST File (if you are not aware of PST location) or Select PST File Manually (if PST file location is known) or Find All Your PST Files (if you have multiple accounts).

Step 2: Now select the scanning method, mention the location to save repaired PST and hit Repair button.

Step 3: Finally, the tool shows the summary of fixed PST file. Go through it and import the file onto your Outlook profile.

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