Refund Policy

30 days Refund Policy

It’s always a Customer First approach at Remo Software. Remo strives to deliver top-quality products and services to our customers. We understand that circumstances may arise where a refund is necessary, and we are committed to processing refund requests with utmost care and efficiency. Please review our refund policy below for detailed information:

Refund Procedure:

Upon contacting our support team, our team will ask few questions to understand the issue and would be happy to assist you if you are looking for a resolution for your problem. In case you are looking for refund, team will process your request according to our standard procedure.

1. Requesting a Refund: To initiate a refund request, please contact our customer support team within 30 days from the date of purchase or receipt.
2. Provide Relevant Details: When requesting a refund, kindly furnish relevant details of the issue encountered or the reason for the request. This information will assist us in understanding your concerns better and addressing them effectively.
3. Refund Processing: Upon approval, we will process the refund promptly. The refund will be issued to the original payment method used during the purchase. The time taken for the refund to reflect in your account may vary depending on your payment method and financial institution.

Exceptions:

• Refunds will not be granted if you have not contacted our support team to seek assistance with any issues encountered while using Remo Software products within 30 days of your purchase.
• This refund policy is not applicable to products purchased as part of a bundle or package deal.

Post Refund:

• Uninstall Software: If a refund is approved, please uninstall the software from your computer.
• Termination of License Code and Support: After a refund is processed, the License Code and technical support for the product will be terminated.

We reserve the right to modify or update this Refund Policy anytime. It is advised to review this policy periodically for any changes.

For any refund-related inquiries or assistance, please do not hesitate to contact our customer support team. We are committed to providing excellent service and addressing your needs promptly.