Microsoft Word is a reliable widely used application to read and write documents. It also works flawlessly on all computers including MacBook. Despite its credibility, you face difficulties when the Microsoft Word keeps crashing on Mac or see error messages such as “Microsoft Word has encountered a problem and needs to close. We are sorry for this inconvenience.”. Luckily, there are safe troubleshooting steps you can follow inorder to solve this issue. To understand why MS word keeps crashing on Mac and solve this issue, stick till the end of the article.
Why Does Microsoft Word Keep Crashing on Mac?
Some of the most common reason why MS Word keeps crashing in Big Sur, Catalina, Mojave and the most versions of macOS is that:
In order to stop Word from stopping on your mac, follow the below troubleshooting steps one after the other.
Resetting the preferences will ensure that the corrupted Word preferences are removed to solve this error. To reset them, here is what you need to do:
In case the problem still persists, move to the next step
Did you know: If your Word file is not opening on Mac, it could also be due to corruption of the word file. In such a case you need to fix the corruption on the file to open and access the Word document
In most cases, your MS word should start working on Mac after resetting the preferences. If not, resetting the normal.dotm file will do the trick. Here is how you can do it.
If the still problem persists, chances are your hard drive is corrupted or damaged. However, you can run disk repair on Mac to solve this problem.
Note: Any damage to the hard drive will corrupt files and erase the program files and documents needed to run MS Word on Mac. Hence, you must use a credible data recovery tool to safely recover the Word documents on Mac.
If your computer unexpectedly resulted in a system crash due to various reasons. Data was lost from the hard drive, which had essential files like Word and Excel. In case you don't have back up then you can safely recover all your data by using an efficient tool such as Remo Mac File Recovery Software. You can download the software for free and retrieve all the data easily.
Although it may seem strange, there could be troubles with your Mac user account as well. Make a new account to avoid this problem and repair Microsoft Word keeps crashing Mac.
Now you will be able to create a new account. If still, the problem persists then move to the next section of the article.
Here is how you can fix MS Word crashes on Mac by following the steps below.
In order to troubleshoot issues in Mac, you can use the Repair Disk Permissions option. Follow the below steps to do so.
Conclusion
Apart from the above-mentioned troubleshooting steps, you can also try updating the software to fix any issues. This will certainly fix most logical problems without your interference. Even if updating the tool doesn’t solve the problem, reinstall the MS word for Mac to fix the issues.