Microsoft Word Not Working? Know How to Fix Word has Stopped Working

Summary: Microsoft Word has stopped working is a most common error on Windows computer that users face. Easily fix Word has stopped working issue with the methods mentioned in this article. If you have a corrupt or damaged Word document causing this error, repair the Word document using Remo Repair Word now.

When Microsoft Word encounters technical problems, it displays an error message stating that the Microsoft Word has stopped working. You might be wondering why MS word has stopped working? Well, this could be because of incompatibility between MS Word with the operating system, problems with the Add-in, or a corrupted word file.Fortunately, there are few workarounds that can fix this issue. The information given in the article will fix the MS word not working error on MS word 2019, 2016, 2013, 2010, and all the earlier versions.Suppose your Word has crashed unexpectedly in the middle of important work, you might have lost the Word document completely. However, you can recover deleted word documents that were unsaved, by following the given link.

How to Fix Microsoft Word Not Working Error

To fix MS Word not working error, you need to follow the below-mentioned fixes. By following the instructions properly, you will definitely solve this issue.

Open Microsoft Word in Safe mode:

The first troubleshooting step is to see if Word works in Safe mode. If it works in Safe mode a COM add-in may be causing problems.

  • Press the Windows+R key on the keyboard to open the Run command.
    run screen
  • Next, type winword /safe in Run (make sure there is a space before the /).
    win word safe
  • Finally, click OK to start Word in Safe mode.

If you find the word has stopped working in Safe mode, you need to disable all Add-ins and restart Word.

Disable Add-ins for MS Word

Add-ins improve the functionality of Word by enabling new features. Sometimes a new add-in might not be compatible with the version installed on your computer. by disabling the add-in you can ensure smooth working on Word.

  • Open Word create a new document and click on the File tab
  • Next navigate to Options > Add-ins

  • Find Manage option below and select COM Add-ins from the drop-down
  • Click on GO next to Manage, uncheck all the add-ins, and hit the OK button
  • Next, Relaunch Word and check if it works
  • Repeat the steps again to disable the Add-ins on after the other. This way you can also track the particular add-in that gave you the problem
  • After finding the defective add-in, uninstall it from your computer by navigating to Control Panel > Add/Remove Programs.

Repair the Installed MS Office on Your Computer

If Microsoft Word is not responding there could be application problems. However, Microsoft has a built-in program that can fix MS Office. Here is how you can repair MS Office.

  • Click on the Start button, open Settings, and choose Apps
  • Next choose Apps & Features and locate the installed MS Office.
    apps and features
  • Choose Modify then check the Quick Repair option.
    modify word document to fix word not working
  • If the Quick Repair option does not fix the issue. Follow the steps 1-2 and then choose Online Repair for a thorough repair

Repair the Corrupted Word File to Fix Word Crashing Error

In some cases, the MS word might not work properly, while opening certain doc/docx files. This is because of corruption in that particular Word file. To solve this issue, you need to use a trusted word file repair tool such as Remo Repair Word. Download the tool for free and follow the steps to repair word files that are not opening.

Update and Install the Latest Office Update

Microsoft Word may stop working if the software is not updated. By installing the latest update, this error can be fixed. Here are the steps to install the latest updates of Windows or Microsoft Office:

  • Open Microsoft Word and select the File tab
  • Click Account > Product Information>Update Options
    update microsoft and fix microsoft word not working error
  • Click Update Options and then select Update Now

For Office 2010 or older versions:

  • Open Microsoft Word and select the File tab
  • Click the Install Updates option.

After installing the latest updates, re-open an MS Word and open to new Word document to check if the problem is resolved


By following the troubleshooting steps mentioned in the article you will be able to fix the “Microsoft stopped working” error. If none of the troubleshooting steps help, you need to uninstall and reinstall Microsoft Office to fix this issue. Remember, reinstall MS Office only as a last resort.

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Tony Landry

Tony Landry is a Web Content Editor at Remo Software. He loves to write, edit, and manage content for users trying to troubleshoot and fix problems on Windows, Outlook, storage drives, and Cloud storage networks. With an aptitude that transcends writing, Tony is recognized as a Microsoft Outlook, Word, and PowerPoint expert. His comprehensive solutions stem from an in-depth understanding of these tools, enhancing his standing as a trusted problem-solving resource.

He has published more than 200 articles on the Remo Software blog. He actively engages in research and problem-solving techniques to consistently generate great web content. Fixing various hardware problems on computer and storage devices along with a great knack for fixing Outlook errors, Tony is also the fun-time IT guy for all his work friends. Tony Landry’s work has been published in windowstechit, onlinegeeks, journeybytes and onlinecomputertips.

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