In Apple support communities a number of Mac OS X users have reported that their Mac machine won’t show up Seagate Backup Plus drive. There are various reasons for this. This article gives you a brief idea about the reasons behind this problem along with the solutions.
Seagate backup plus not appearing on Mac…...
Why Seagate Backup Plus for Mac Not Recognized?
Below are the causes for Mac not recognizing Seagate backup plus.
- Problem with USB ports
- Recent OS update issue
- System failure
- Virus infection
- Motherboard issue
- External drive damage or corruption etc.
So it is suggested to check whether the power cables are connected properly or not. If so then uninterrupted power supply may not transmit power. Try by connecting the Seagate drive to all ports of Mac machine if not working then connect it to some other system and check whether it works.
If it is working well then recover your important files, documents, audios, videos, photos from Mac external hard drive. And, try the troubleshooting techniques explained in the Part 2 section of this page.
In case, your Seagate Backup Plus drive is not detected in other systems then immediately recover data from Seagate Backup Plus drive that is not detected on Mac using Remo Recover; because chances are there that you may lose data while fixing undetected Seagate backup plus drive. So, it is suggested to backup your data from Seagate backup plus drive before you start resolving the issue.
And, is this regard Remo Recover can help you. It will easily recover even your pictures from an external hard drive on Mac machines that is not showing up. This software can recover data from all Mac OS X including High Sierra, macOS Sierra, El Capitan, Yosemite, etc.
Part 1: Recover Data from Seagate Backup Plus Drive That Is Not Detected on Mac with Remo Recover Mac
Get the free download of Remo Recover (Mac) software on your Macintosh and install it. Next, follow the below step-by-step instructions to recover data from Seagate backup plus drive that is not recognized on Mac OS X.
Mac OS X 10.5 - Leopard
Mac OS X 10.6 - Snow Leopard
Steps to recover data from unrecognized Seagate backup plus drive on Mac with Remo Recover:
1. Connect your Seagate backup plus drive to the software installed Mac, launch Remo Recover (Mac) tool and click the Recover Volumes/Drives button on the main screen.
2. Next, click on the Volumes Recovery button to recover data from Seagate backup plus drive volumes.
3. Select the connected Seagate backup plus drive, followed by all its volumes and click “Next”.
4. If you wish you can specify file types to recover from the Seagate plus drive. Else, hit the Skip button to select all file formats by default.
5. The data recovery software deep scans the selected Seagate backup plus drive and lists all recovered files.
6. Preview recovered data and Save your required files on the Mac machine’s internal hard drive (HDD).
Note: Don’t save recovered files onto the same Seagate backup plus drive from where it is retrieved.
Now, you have your data safely recovered from the Seagate backup plus drive. So, you can start fixing Seagate backup plus drive that is not detected on Mac.
Part 2: Fix Seagate Backup Plus Drive that is Not Detected On Mac
- OpenDisk Utility and check if the external hard drive is faded or grayed out and uncountable?
- If so then connect another external drive or pen drive. This drive also grayed out and not recognized then do a proper eject from Finder Windows list
- Then restart the computer and connect the external drive again
- On Mac, go to Disk Utility and choose the external drive from the left sidebar. Then click on verify disc. This will help you to find and correct the minor errors
- Go to Mac’s Finder Menu and select Go to Finder
- Then type Seagate drive path which appears under Disk Utility and checks whether it will display your drive.
- Start Mac
- Go to Settings
- Select Finder Preferences
- Then under the General tab select the external hard drive in Show these items on the desktop
- Now reinsert the drive and check
- Open Mac
- Go to Applications then toUtilities
- Click on Disk Utilities
- From that change the format of Seagate external drive that is compatible with your Mac OS
If any of the above methods didn’t help you to solve the problem, then install the fresh OS X and try. Or else connect Seagate drive to any Windows computer, delete the partition and connect back to Mac Pro.
I hope your issue is resolved by using the above techniques. In case, if you have tried any other technique and successfully fixed the Seagate backup plus drive that is not recognized on Mac then you can Leave a Reply and share your solution here.
Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting.
As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device. With 8+ years’ experience in writing for Data Recovery for both Mac OS and Windows OS computers, he is an avid learner who always wants to polish and simplify the data recovery process. John passes his free time playing Chess and reading Science Fiction novels.