The outlook is not syncing emails after a recent update in Windows 10. An error message states – Problem connecting to Server. This is happening with only one account; other accounts are syncing emails. How to fix this issue?
To be clear, this error is not just bound to the aforementioned scenario. Your Outlook will fail to sync folders or email accounts due to various reasons. Additionally, it’s quite often easy to fix. So you have no reason to panic.
If your Outlook (Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010) have issues while syncing, you will experience the following consequences.
- Outlook will not send or receive emails
- Outlook will stop synchronizing automatically
- All your offline changes made, will not be synced to your Online server
- Obviously, you will see an error message saying Problem connecting to Server
In such situations, you can refer to the Sync issues folder on Outlook. This folder saves all the Outlook synchronization logs such as if any of the folders failed to sync with the server. So you can refer to this folder to know in detail about the error.
Putting all the technical details aside, this error is easy to fix, just follow the mentioned steps.
How Do I Fix Outlook Not Syncing?
When Outlook emails are not syncing in Windows 10, then you need to repair the account. Here are the steps to repair an Outlook account that is not syncing emails or not downloading new ones in Windows 10 –
- Open Outlook, and go to the File tab
- Under Account Information, click the Account Settings option
- When the Accounts Settings window opens, select the email account which fails to sync, and click the Repair button
- Now the Repair Account window will open. Here check the fields and click Next
- Outlook will now start the repair process of the account
The network connection will be enabled now. Look for the email account settings, log on to the server to check if everything is working fine.
Use Change Account to Verify if Outlook is Not Syncing
After the process gets completed, use the following troubleshooting methods to verify if the email is still not syncing.
Go to file and select “Account Setting” and click on Change Account Tab. check the “Test Account Settings”, followed by clicking the Next button.
Now Outlook will test the account settings, and provide a message when everything is fine. Once you get this message, click Close. Finally, click on the Finish button.
That’s it. Restart Microsoft Outlook and see if the issue has been solved. If required, you can also sync manually the first time using Send / Receive button.
How to Manually Sync Outlook
To be honest, there is no way to manually sync or force sync the Outlook application. If any of the articles are providing information about Outlook.com to force sync Outlook emails it is completely false. Because there is no website such as Outlook.com to sync the emails from your Outlook application.
Psst: For any issues with Outlook, like inaccessible PST file, Outlook freezing, not opening, PST file corruption, and so on, you can use this Outlook Repair tool to fix all issues with the Outlook PST file. This software fixes Outlook issues in a safe and easy manner.
Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting.
As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device. With 8+ years’ experience in writing for Data Recovery for both Mac OS and Windows OS computers, he is an avid learner who always wants to polish and simplify the data recovery process. John passes his free time playing Chess and reading Science Fiction novels.