EnglishFrequently Asked Questions
We have answered some of the most commonly asked questions. Click on a Question below to get the answer.
Order Related FAQ
- What are the accepted modes of payments?
- Will I receive a software CD/DVD after my order?
- What is status of my order?
- I've finished downloading the software using the downloaded installer, where do I find the downloaded application to activate?
- Why I need to "register" the trial version of Remo Software?
- I am planning to purchase Remo Software, if I am paying through credit card, when my credit card will be charged after the checkout process?
- Can I order without using a credit card? I would like to pay by check, wire, or PO.
- Can I change my shipping address or the registered email address after purchasing the software?
- I cannot find the product that I downloaded after purchasing from you. What do I do?
- I need to download the Remo Software again that I purchased and the download URL from order & receipt email has expired. What do I do?
- I have purchased the Extended Download Service, but my download URL is not working. How do I download the software?
- I am worried about security of my personal information and Credit Card details. Is your shopping-cart secure?
- I have just ordered Remo Software product, when will I receive my download link and license key?
- How do I download Remo Software product after purchasing?
- I lost my registration information and I need to use the software urgently, how do I get my registration information?
- Can I use a purchase order to buy Remo Software product?
- How do I place an order or obtain pricing information for volume licenses?
- I have purchased a wrong product, how do I cancel this order to purchase the right product?
- We are a non-profit organization, how do we get a discount on Remo Software products?
Product Related FAQ
- I have accidentally formatted my Transcend SD Card, which was having lots of unsaved photos. Is there a chance to recover those photos?
- If I use Remo Recover software, will the software modify the deleted data or the recoverable data, which can be recovered from my drive?
- Can I recover accidentally deleted folder with files and subfolders all at once?
- I do not have any spare partition where I could save the recovered data. Can I save the files to same memory card from which I am recovering?
- Is it possible to recover files, once it is erased using Remo File Eraser?
- Is it possible to recover data using Remo Recover [Windows] from a partition that has been formatted as FAT?
- What are the key components in Remo Recover [Windows] data Recovery software?
- How to restore data from lost partitions?
- Can I recover data from laptop drives?
- Can I use Remo Software Undelete software to recover data from CD's, CDR's and DVD's?
- Can I preview the file before recovery?
- When erasing data with Remo File Eraser, it does not remove all the selected files. Why?
- Why Remo Software is taking long time to load and display the drives?
